Windows 7 will not update

My toshiba windows 7 continues to try to update, get to 68%, then comes back.  I can't do something... off, open in safe mode, so I can use it.  It is only 18 months old has been in stock 8 months.  It doesn't help.  Can I recover?  or go buy another.  My friend told me that he was dying.

Hi gustav xoxoxo.

1. did you of recent changes on the computer?

2. what happens when you try to install updates? You receive an error message?

3. which Windows update keeps installation and go back?

4. do you have security software installed on the computer?

Method 1

View update history to know which update is not installing.

(a) open Windows Update by clicking Start , all programsand then click Windows Update.

(b) in the left pane, click view update history.

(c) to view more information about an update, double-click it.

Once you know the KB number thenvisit download of Microsoft Update and put the number in the search box, download and install the update manually.

http://www.Microsoft.com/downloads/en/default.aspx

Method 2

See the below Microsoft article and try the steps mentioned, check if it helps.

The update is not installed successfully, you receive a message, and the computer restarts when you try to install an update in Windows Vista and Windows 7

http://support.Microsoft.com/kb/949358

I hope this helps!

Halima S - Microsoft technical support.

Visit our Microsoft answers feedback Forum and let us know what you think.

Tags: Windows

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