Windows 8.1 upgrade Pro

Hello, I wonder if you can help me please;

I have a customer who bought a Windows computer with installed Pro 8.1.

It appeared since then, as the company that she bought it it load with Windows 8.1 (not the 8.1 Pro), he has now not activated itself and continues to ask my customer to activate windows, she tried to do it with the keys, she bought, but they are Pro and the computer will not accept them.

Does anyone know if there is a way where I can improve the installation of 8.1 to 8.1 pro without losing any of my clients files, data, settings, installed software etc.

I know there is a Pro pack which will do, but that the customer has already earn 8.1 Pro CD key valid I prefer to use those...

Thank you!

James Walsh

In Control Panel, click "Add features to Windows 8.1" and one of the options must be insert a product instead of a purchase key.

Tags: Windows

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    -------------------
     
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    ----------------------
     
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    ---------------
     
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    ---------------
     
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