Windows cannot access the specified device path

I have a HP 2000 laptop with windows 7. I had problems playing a dvd. I can burn images and photos of viev on cd. When you try to play a dvd a message-" Windows cannot access the specified device path. You can have not permissions to access this item. "I uninstalled the drive so it is reinstalled on reboot of windows. I used to get a flag asking what program to open with. Now to see "cd" should open in my computer.

I use Google chrome.

Hey @Stern07 ,

Welcome to the HP Forums!

I understand that you are unable to play the DVD on your laptop of HP 2000 by using Windows 7.

There may be an easier way to solve this problem, but it's the method that I am referring usually to when having this problem:

1. launch Regedit (Windows key + R > type regedit > click OK).
2. navigate in the tree of HKEY_CLASSES_ROOT > DVD > shell > play > order.
3. double-click on the (default) value on the right side of the split dialog box (String edit dialog box should appear).
4 copy the contents of the value data field.
5. click Cancel on the dialog box change the strings.

Figure 1:

6. right click on the right side of the split dialog box
7. Select new-> expandable string value

Figure 2:

8. just press ENTER if the cursor is what allows you to change the name of the new value
9. double-click on the new value that you just created (Edit String dialog should appear)
10. glue the string that you have already copied in the value data field
11. click OK in the Edit String dialog box

Figure 3:

12. now on the left side of the split dialog box, highlight the folder HKEY_CLASSES_ROOT\DVD\shell\play\command
13 right-click and choose export.
14. save this file in a location of your choice and a name of your choice.

Figure 4:

15. close regedit.
16. go to the location you saved the file.
17. right click on the file, and then choose the Edit option (expected to launch the file open in Notepad (or any text editor).
18. you should see something similar to (not just copy and paste what I have below, because this PC has installed WinDVD):

[HKEY_CLASSES_ROOT\DVD\shell\play\command]
@= "Files \"C:\\Program (x86)\\InterVideo\\WinDVD\\WinDVD.exe\ '%1'.
"New value #1" = hex (2): 22, 43, 00, 00, 3 a, 00 5 c 00, 50, 00, 72, 00, 6f, 00, 67, 00, 72, 00, 61,------.
00, 6 D, 00, 20, 00, 46, 00, 69, 00, 6 C, 00, 65, 00, 73, 00, 20, 00, 28, 00, 78, 00, 38, 00, 36, 00,------.
29.00, 5 c, 00, 6F 49, 00, 00, 00, 00, 65, 64, 00, 72, 56, 69, 00, 74, 00, 65, 00, 00, 6f, 00, 5 c,
00,57,00,69,00, 6F, 00, 44, 00, 56, 00, 44, 00, 5 C, 00, 00, 57, 69, 00, 6F, 00, 00, 56, 44, 00,------.
44,00, 2nd, 00, 65, 00, 78, 00, 65, 00, 22, 00, 20, 00, 25, 00, 31, 00, 00, 00

19. now delete the first line:
@= "Files \"C:\\Program (x86)\\InterVideo\\WinDVD\\WinDVD.exe\ '%1'.

20. now replace all in front of the remaining line with just the character = @, final result should look like:
[HKEY_CLASSES_ROOT\DVD\shell\play\command]
@= hex (2): 22, 43, 00, 00, 3 a, 00 5 c 00, 50, 00, 72, 00, 6f, 00, 67, 00, 72, 00, 61,------.
00, 6 D, 00, 20, 00, 46, 00, 69, 00, 6 C, 00, 65, 00, 73, 00, 20, 00, 28, 00, 78, 00, 38, 00, 36, 00,------.
29.00, 5 c, 00, 6F 49, 00, 00, 00, 00, 65, 64, 00, 72, 56, 69, 00, 74, 00, 65, 00, 00, 6f, 00, 5 c,
00,57,00,69,00, 6F, 00, 44, 00, 56, 00, 44, 00, 5 C, 00, 00, 57, 69, 00, 6F, 00, 00, 56, 44, 00,------.
44,00, 2nd, 00, 65, 00, 78, 00, 65, 00, 22, 00, 20, 00, 25, 00, 31, 00, 00, 00

Figure 5: 

21 save the Notepad file and close Notepad.
22. now, double-click the file that you just saved, a warning must appear to say you want to add stuff in the registry.
23. click Yes to continue.
24. a dialog box should appear indicating that the values have been added to the registry.
25 re - open regedit.
26 cross to HKEY_CLASSES_ROOT\DVD\shell\play\command (you must already be there)
27. now the value on the side right hand (by default) must have the same data as before, but the Type must indicate that it is REG_EXPAND_SZ

Figure 6:

28. now, try to reboot your PC and try to play a DVD.

Let me know if it works!

-Source: DVD movie: Windows cannot access the specified device, path, or file. etc

Tags: Notebooks

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