Windows Explorer error: no control office

I download and installed a video converter program cnet.download.com so assuming that it did not contain any malware.  But when an attempt of conversion one vob to avi file I got this error message: Windows Explorer has stopped working.  Error details:

Problem event name: APPCRASH
Application name: Explorer.EXE
Application version: 6.0.6002.18005
Application timestamp: 49e01da5
Fault Module name: QuickTime.qts_unloaded
Error Module Version 0.0.0.0
Timestamp of Module error: 4ea5d656
Exception code: c0000005
Exception offset: 69f5aa99
The system version: 6.0.6002.2.2.0.768.3
Locale 1033 ID
Additional information 1: fd00
More information 2: ea6f5fe8924aaa756324d57f8783460
Additional information 3: fd00
Additional information 4: ea6f5fe8924aaa756324d57f8783460
This indicates to me that it is a problem with Quicktime.  But with the problem without access to office programs and Windows Explorer I can't uninstall it.  I can access the control Alt Delete Task Manager and open a number of things with the file as Regedit menu but no third-party program.  No way at the moment so I uninstall Quicktime.  An another quark which comes from what I saw on the internet that the Appwiz.cpl file is supposed to open programs and features to uninstall, but I don't have that on my computer or on one of two external hard drives that I use for backups.  What is the correct file to use?  If so, I wonder why it is not in my Windows folder, and why programs and features worked before without this file?
Also, I tried 4 different restore points but that did not help either, and repair the boot and repair of windows.  And can not access to Cmd.exe.
So would be grateful if someone could, initially, index me on the file suitable for we hope to open programs and features.  Also maybe the files to open the Start Menu folder and file to open the control panel.  And maybe another idea about this problem.  I could delete files QuickTime in Regedit?
Programs running in the background if they are started by themselves, otherwise I have no control.  Can go on the internet with the hyperlink at the bottom of the error message.
Thanks for any help.

My computer has been started with a full desktop but immediately got the error windows explore hanging everything up.  Starts in safe mode with the same results.

Finally solved my problem, however.  As mentioned in my original post, I could open through Control Alt Delete Task Manager and using the menu option file could open Regedit.  Also, I could open a browser with hyperlink at the bottom of the error message.  And perhaps could have downloaded programs to help, except once downloaded, I would have no way to open and run with unavailable office.  But in the end, I deleted all entries in Quicktime using the search function.  Took about 4 hours. but when I am the way, the way down on the list when I deleted an entry Windows came into Shut Down mode.  And, Viola, after reboot everything was normal again based on the last restore point, that I had used.
Then, I finished uninstalling Quicktime with Revo Uninstaller.
I understand that some people out there are uncomfortable to play with the registry, but I did for many years, since 98, so for me it was no problem, so everyone is very careful and has a good understanding and concept of what they are doing.  I think it is the only solution to a problem like this with the exception of reinstaling Windows.  For me, it's a far last option.  And then if someone mess up the registry, they would have to reinstall anyway.
For anyone else read this and maybe one of the technicians can expand on this, you could possibly use a Ubunto Live Linnux DVD to open the user? file to edit the registry in this way, too.  Don't know if it works or not.  But too bad it does not a type program MS-DOS out there who would do something like this easier.  There may be but I don't see one.  And as I mentioned in the first post, repair, restoration and other repair startup options did not work.  As a suggestion, perhaps a repair feature that can capture error information, analyze the registry and fix it with the minimum participation of the user.
I write all this with other users in mind that will go looking for clues and find help very few experts who give you generic, non-specific responses.

Tags: Windows

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    Additional information 1: bce5
    More information 2: 2fc87924ee2b4452d33673f4145bf4e9
    Additional information 3: 2dff
    Additional information 4: c8571f0c3c0d5c54bc7c3f0ffc72e5fc

    Additional information about the problem
    Bucket ID: 730697362

    ID really get for your expertise on this... Thanks in advance...

    Hi Sapphire06,

    Thanks for posting your question.

    You can try running a SFC Scan:
    1. click on the start menu, choose all programs, then Accessories, and then right-click on the item to the command prompt and select run as administrator.
    2. click on continue to allow to open a prompt with administrative privileges.
    3. run this command in the cmd prompt: sfc/scannow
    4. the cmd prompt should list text stating "start system analysis. This process will take time. »
    5. wait for the scan to complete (this may take several minutes, so be patient).  This command will scan all protected system files and attempt to replace the incorrect versions by appropriate Microsoft versions
    6. once the analysis is complete, the SFC tool will indicate whether or not it found no problems and whether or not he was able to correct
    7. If any errors are reported that SFC could not resolve, there are steps in this knowledge base article which explain how to locate and attempt to correct the errors.
    8. after fixing errors that are found, check the resolution.

    You can try to run a virus scan and Trojans using your antivirus software.
    For the online Scan: www.safety.live.com
    http://social.answers.Microsoft.com/forums/en-us/vistasecurity/thread/ba80504b-61f1-4D71-960f-b561798b7b42

    You can also try to restore the computer to the previous date on which it was working fine.
    To restore the operating system to an earlier point in time, follow these steps:
    1. Click Start, type system restore in the search box, and then click System Restore in the list programs.  If you are prompted for an administrator password or a confirmation, type your password or click on continue.
    2. in the System Restore dialog box, click on choose a different restore point and then click Next.
    3. in the list of restore points, click a restore point created before you started having the problem, and then click Next.
    4. click on finish.

    http://support.Microsoft.com/kb/936212/

    Let us know if that helps.

    Kind regards
    Clement Kumar.

    Microsoft Answers Support Engineer. Visit our Microsoft answers feedback Forum and let us know what you think.

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