Windows Explorer freezes

Windows Explorer crashes / hang every time that I try to navigate in the folders pane, or even to rename a file. If I try to move or delete a file that it does, but the popup window of activity never ends. In both cases, I have to go to the Task Manager and kill Explorer manually.

Description:
A problem caused this program blocking interact with Windows.

Signature of the problem:
Problem event name: AppHangXProcB1
Application name: Explorer.exe
Application version: 6.0.6002.18005
Application timestamp: 49e01da5
Hang Signature: 5836
Hanging Type: 6208
Waiting on the name of the Application: SearchIndexer.exe
Pending on the Application Version: 0.0.0.0
The system version: 6.0.6002.2.2.0.768.3
Locale ID: 2057
Signing of additional blocking 1: 81390c49612b0a97db173ee025fb7ef6
Signing of additional blocking 2: b925
Signing of additional blocking 3: 20467a79db30d08ad93a52701ff07c1a
Signature of blocking additional 4:5836
Signing of additional blocking 5: 81390c49612b0a97db173ee025fb7ef6
Signing of additional blocking 6: b925
Signing of additional blocking 7: 20467a79db30d08ad93a52701ff07c1a

Help please.

Also - if I try to delete the daughter in iTunes it freezes too-

Description:
A problem caused this program blocking interact with Windows.

Signature of the problem:
Problem event name: AppHangXProcB1
Application name: iTunes.exe
Application version: 8.2.1.6
Application timestamp: 4a5b9bfc
Hang Signature: 1a 00
Hanging Type: 6208
Waiting on the name of the Application: SearchIndexer.exe
Pending on the Application Version: 0.0.0.0
The system version: 6.0.6002.2.2.0.768.3
Locale ID: 2057
Signing of additional blocking 1: fbfcde37336ab1ae2e2ddd33d5349b25
Signing of additional blocking 2: e100
Signing of additional blocking 3: 90ae1a16664db9e6e119f1a57e10dabf
Signature of blocking additional 4: 1a 00
Signing of additional blocking 5: fbfcde37336ab1ae2e2ddd33d5349b25
Signing of additional blocking 6: e100
Signing of additional blocking 7: 90ae1a16664db9e6e119f1a57e10dabf

Hello Alli,
 
Thank you for choosing Microsoft answers forum for windows vista.
 
1 let us know since when you are faced with the question?
 
2. you can try to do a System Restore to the date where everything worked well.
 
To perform a system restore, you can take a look at the following link:
 
http://windowshelp.Microsoft.com/Windows/en-us/help/517d3b8e-3379-46C1-B479-05b30d6fb3f01033.mspx
 
 
3. you can also try to perform a clean boot:
 
To help resolve the error and other messages, you can start Windows Vista by using a minimal set of drivers and startup programs. This type of boot is known as a "clean boot". A clean boot helps eliminate software conflicts.

Follow the link for more information below:

http://support.Microsoft.com/kb/929135

If after following the tips above, you still get hangs when opening / using Windows Explorer, we have an advanced troubleshooting. Please follow carefully the following instructions:

http://www.Microsoft.com/whdc/devtools/debugging/installx86.mspx

  • Download our tool DebugWizard
  • Extract the debugwiz.exe file and place it anywhere on your system (the office will be just fine)
  • Click Browse next to the file to analyze dump box
  • Depending on the cause of the accident and how your system is configured, the dump file will be very probably located in \Windows\Minidump\ . Do a search for *.dmp in case of failure. Looking for a date/time to the dump that corresponds with the last crash.
  • Select the most recent dump file and click on generate log

Closing the command prompt window, you should be able to locate the debuglog.txt file in C:\
  • Go to Microsoft Support Services , and then select an option 'open' a support request
  • You can use the log file (debuglog.txt ) generated in order to provide the necessary information to start your support request
  • Hope that this informtaion is useful.
     
    Kind regards
    Yama - Microsoft technical support.

    Tags: Windows

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