Windows Explorer stops working after that I have to use Windows Update

Currently, using Windows Vista Ultimate 64-bit service pack 1. After that I restarted the computer to finish the update/install Windows I can't use the functions from the Start button. Any attempt also runs programs through the Task Manager is met even uselessness. I gives me the error that Windows Explorer has stopped working and restarts. However, all program shortcuts that I have on the desktop can be used.

The only way to solve the problem for me is to use the system restore to take me to a previous time when I didn't have the problem. However if I try to update by using windows update I experience the problem again.

Im trying to download update is Microsoft .NET Framework 3.5 Service Pack 1 and the .NET Framework 3.5 Family Update (KB951847) x 64

Finally, I'm sorry if I posted in the wrong forum, I don't know where to go. If posting in the wrong forum, I would appreciate a link to the right pair.


Hi Josh, I had the same problem with Windows Explorer on a HP Vista Home Edition 64-bit computer, it would keep restart loop and stops also all the programs in the taskbar.

I searched different forums and I tried different options, but nothing worked until someone said it might be a virus. I have Norton but it does not detect anything, so I tried Defender of Windows (that I had turned off because I had Norton) of Windows Defender found this startup program called mwau.exe to rest under C:\recycler\(random numbers...) but when I open the C: drive, I couldn't find anything manually, but there is no option to delete or disable it through Windows Defender.

Then I Googled that name and found a software called free Antivirus "Malwarebytes anti-malware 1.41 ' recommended by CNET, it's a small program, but I downloaded and ran, it found and removed this mwau.exe, I have not had problems with Windows Explorer after that, apparently mwau.exe means (I think) auto update for Microsoft Windows.» But after its removal, I have more problems. My updates of Windows runs as usual and I get new updates as usual, but this muau.exe was probably evil viruses do.

Here is the download free link
In addition, when you click on download the exe file name is mbam-setup

Good luck. See you soon.

Tags: Windows

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