Windows Explorer stops working after that I have to use Windows Update
Currently, using Windows Vista Ultimate 64-bit service pack 1. After that I restarted the computer to finish the update/install Windows I can't use the functions from the Start button. Any attempt also runs programs through the Task Manager is met even uselessness. I gives me the error that Windows Explorer has stopped working and restarts. However, all program shortcuts that I have on the desktop can be used.
The only way to solve the problem for me is to use the system restore to take me to a previous time when I didn't have the problem. However if I try to update by using windows update I experience the problem again.
Im trying to download update is Microsoft .NET Framework 3.5 Service Pack 1 and the .NET Framework 3.5 Family Update (KB951847) x 64
Finally, I'm sorry if I posted in the wrong forum, I don't know where to go. If posting in the wrong forum, I would appreciate a link to the right pair.
-Josh
Hi Josh, I had the same problem with Windows Explorer on a HP Vista Home Edition 64-bit computer, it would keep restart loop and stops also all the programs in the taskbar.
I searched different forums and I tried different options, but nothing worked until someone said it might be a virus. I have Norton but it does not detect anything, so I tried Defender of Windows (that I had turned off because I had Norton) of Windows Defender found this startup program called mwau.exe to rest under C:\recycler\(random numbers...) but when I open the C: drive, I couldn't find anything manually, but there is no option to delete or disable it through Windows Defender.
Then I Googled that name and found a software called free Antivirus "Malwarebytes anti-malware 1.41 ' recommended by CNET download.com, it's a small program, but I downloaded and ran, it found and removed this mwau.exe, I have not had problems with Windows Explorer after that, apparently mwau.exe means (I think) auto update for Microsoft Windows.» But after its removal, I have more problems. My updates of Windows runs as usual and I get new updates as usual, but this muau.exe was probably evil viruses do.
Here is the download free link http://www.malwarebytes.org/mbam.php
In addition, when you click on download the exe file name is mbam-setup
Good luck. See you soon.
Tags: Windows
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