Windows has encountered a problem with the DVD/CD on Qosmio G20

has obtained a g20, problems with the cd player. When I go to copy or move music or pictures on my cd/dvd, I get a pop up saying windows has encountered a problem with this drive...
can someone tell me what is happening.
Thank you

On this path, it is not easy to say anything. Try to remove the drive from Device Manager, and then restart the device. The unit should be recognized and installed correctly.

If you want to create data CDs using windows options please check disc recording option. Check the properties of the drive and check option under the recording tab.

Good bye

Tags: Toshiba

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