Windows keeps telling me my printers wireless in offline mode when it is not
Windows always tells me that my wireless hp photosmart 5510 printer is currently offline when it is not. my router does not work correctly. the printer says its connected, I even print test pages and entered the program apps on it. no problem. I don't understand why its saying printers offline, it queue all I try and print. I went to fix the problem and he just told me its in offline mode and I need to turn it on and connect. so after trying everything I could think of I just deleted the printer from my computer and re-installed... and it worked... 1 night, not even. I'm really tired of removing and installing every time I need to print! Help, please
Hello
I suggest you to follow the steps and check if it helps.
Method 1: You can follow the link and check if it helps.
"Printer is off-line" Message appears on the computer and the HP software does not print
Method 2: Follow the link and check if that helps.
The new status of the printer is "offline" after you remove a print queue and then restart a Windows computer
Tags: Windows
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