Windows Login security router

When I try to connect to my router Netgear, a box of Windows security for my user name and password.  When I enter the user name of the router by default and password it gives me the following error "401 Unauthorized to your customer was not allowed to get the URL /cgi-bin/check_hj.html from this server."
I don't know any other username or password.  What should I do to get access to my router?

If you want to connect on the router, and you don't know the username and password he wants, you need to reset the router to the factory settings.

Tags: Windows

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    2009-11-03 20:13:23:046 964 7 a 4 Misc validation signature for C:\Windows\SoftwareDistribution\WuRedir\7971F918-A847-4430-9279-4A52D1EFE18D\muv4muredir.cab:
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    2009-11-03 20:13:23:566 964 7 a 4 Misc Microsoft signed: Yes
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    2009-11-03 23:19:25:945 932 c70 Service * START * Service: Service startup
    2009-11-03 23:19:25:945 932 c70 Service *.

    2009-11-03 23:19:25:945 932 c70 Agent * WU client version 7.3.7600.16385
    2009-11-03 23:19:25:955 932 c70 Agent * Base Directory: C:\Windows\SoftwareDistribution
    2009-11-03 23:19:25:955 932 c70 Agent * FATAL: failed to initialize with error 0x80072ee4 the Proxy Component Manager
    2009-11-03 23:19:25:955 932 c70 Service FATALE: failed to initialize the client WU: 0x80072ee4
    2009-11-03 23:19:25:955 932 c70 Service *.
    2009-11-03 23:19:25:965 932 c70 Service * END * Service: out of Service [exit code = 0x80072ee4]
    2009-11-03 23:19:25:965 932 c70 Service *.
    2009-11-03 23:20:30:999 932 5cc Misc = logging initialized (build: 7.3.7600.16385, tz:-0500) =.
    2009-11-03 23:20:30:999 932 5cc Misc = process: C:\Windows\system32\svchost.exe
    2009-11-03 23:20:30:999 932 5cc Misc = Module: c:\windows\system32\wuaueng.dll
    2009-11-03 23:20:30:999 932 5cc Service *.
    2009-11-03 23:20:30:999 932 5cc Service * START * Service: Service startup
    2009-11-03 23:20:30:999 932 5cc Service *.
    2009-11-03 23:20:31:009 932 5cc Agent * WU client version 7.3.7600.16385
    2009-11-03 23:20:31:009 932 5cc Agent * Base Directory: C:\Windows\SoftwareDistribution
    2009-11-03 23:20:31:009 932 5cc Agent * FATAL: failed to initialize with error 0x80072ee4 the Proxy Component Manager
    2009-11-03 23:20:31:009 932 5cc Service FATALE: failed to initialize the client WU: 0x80072ee4
    2009-11-03 23:20:31:009 932 5cc Service *.
    2009-11-03 23:20:31:009 932 5cc Service * END * Service: out of Service [exit code = 0x80072ee4]
    2009-11-03 23:20:31:009 932 5cc Service *.
    2009-11-03 23:21:01:052 932 Misc 3f0 = logging initialized (build: 7.3.7600.16385, tz:-0500) =.
    2009-11-03 23:21:01:052 932 3f0 Misc = process: C:\Windows\system32\svchost.exe
    2009-11-03 23:21:01:052 932 3f0 Misc = Module: c:\windows\system32\wuaueng.dll
    2009-11-03 23:21:01:052 932 3f0 Service *.
    2009-11-03 23:21:01:052 932 3f0 Service * START * Service: Service startup
    2009-11-03 23:21:01:052 932 3f0 Service *.
    2009-11-03 23:21:01:052 932 3f0 Agent * WU client version 7.3.7600.16385
    2009-11-03 23:21:01:052 932 3f0 Agent * Base Directory: C:\Windows\SoftwareDistribution
    2009-11-03 23:21:01:052 932 3f0 Agent * FATAL: failed to initialize with error 0x80072ee4 the Proxy Component Manager
    2009-11-03 23:21:01:052 932 3f0 Service FATALE: failed to initialize the client WU: 0x80072ee4
    2009-11-03 23:21:01:062 932 3f0 Service *.
    2009-11-03 23:21:01:062 932 3f0 Service * END * Service: out of Service [exit code = 0x80072ee4]
    2009-11-03 23:21:01:062 932 3f0 Service *.
    2009-11-03 23:21:31:095 932 a14 Misc = logging initialized (build: 7.3.7600.16385, tz:-0500) =.
    2009-11-03 23:21:31:095 932 a14 Misc = process: C:\Windows\system32\svchost.exe
    2009-11-03 23:21:31:095 932 a14 Misc = Module: c:\windows\system32\wuaueng.dll
    2009-11-03 23:21:31:095 932 a14 Service *.
    2009-11-03 23:21:31:095 932 Service a14 * START * Service: Service startup
    2009-11-03 23:21:31:095 932 a14 Service *.
    2009-11-03 23:21:31:095 932 a14 Agent * WU client version 7.3.7600.16385
    2009-11-03 23:21:31:095 932 a14 Agent * Base Directory: C:\Windows\SoftwareDistribution
    2009-11-03 23:21:31:095 932 a14 Agent * FATAL: failed to initialize with error 0x80072ee4 the Proxy Component Manager
    2009-11-03 23:21:31:095 932 Service FATALE a14: failed to initialize the client WU: 0x80072ee4
    2009-11-03 23:21:31:105 932 a14 Service *.
    2009-11-03 23:21:31:105 932 Service a14 * END * Service: out of Service [exit code = 0x80072ee4]
    2009-11-03 23:21:31:105 932 a14 Service *.
    2009-11-03 23:41:59:925 932 a54 Misc = logging initialized (build: 7.3.7600.16385, tz:-0500) =.
    2009-11-03 23:41:59:935 932 a54 Misc = process: C:\Windows\system32\svchost.exe
    2009-11-03 23:41:59:935 932 a54 Misc = Module: c:\windows\system32\wuaueng.dll
    2009-11-03 23:41:59:925 932 a54 Service *.
    2009-11-03 23:41:59:935 932 a54 Service * START * Service: Service startup
    2009-11-03 23:41:59:935 932 a54 Service *.
    2009-11-03 23:41:59:935 932 a54 Agent * WU client version 7.3.7600.16385
    2009-11-03 23:41:59:955 932 a54 Agent * Base Directory: C:\Windows\SoftwareDistribution
    2009-11-03 23:41:59:955 932 a54 Agent * FATAL: failed to initialize with error 0x80072ee4 the Proxy Component Manager
    2009-11-03 23:41:59:955 932 Service FATALE a54: failed to initialize the client WU: 0x80072ee4
    2009-11-03 23:41:59:955 932 a54 Service *.
    2009-11-03 23:41:59:965 932 a54 Service * END * Service: out of Service [exit code = 0x80072ee4]
    2009-11-03 23:41:59:965 932 a54 Service *.
    2009-11-03 23:45:03:148 932 qa8 Misc = logging initialized (build: 7.3.7600.16385, tz:-0500) =.
    2009-11-03 23:45:03:148 932 qa8 Misc = process: C:\Windows\system32\svchost.exe
    2009-11-03 23:45:03:148 932 qa8 Misc = Module: c:\windows\system32\wuaueng.dll
    2009-11-03 23:45:03:148 932 qa8 Service *.
    2009-11-03 23:45:03:148 932 qa8 Service * START * Service: Service startup
    2009-11-03 23:45:03:148 932 qa8 Service *.
    2009-11-03 23:45:03:148 932 qa8 Agent * WU client version 7.3.7600.16385
    2009-11-03 23:45:03:148 932 qa8 Agent * Base Directory: C:\Windows\SoftwareDistribution
    2009-11-03 23:45:03:148 932 qa8 Agent * FATAL: failed to initialize with error 0x80072ee4 the Proxy Component Manager
    2009-11-03 23:45:03:148 932 qa8 Service FATALE: failed to initialize the client WU: 0x80072ee4
    2009-11-03 23:45:03:148 932 qa8 Service *.
    2009-11-03 23:45:03:148 932 qa8 Service * END * Service: out of Service [exit code = 0x80072ee4]
    2009-11-03 23:45:03:148 932 qa8 Service *.
    2009-11-03 23:45:28:144 932 e40 Misc = logging initialized (build: 7.3.7600.16385, tz:-0500) =.
    2009-11-03 23:45:28:144 932 e40 Misc = process: C:\Windows\system32\svchost.exe
    2009-11-03 23:45:28:144 932 e40 Misc = Module: c:\windows\system32\wuaueng.dll
    2009-11-03 23:45:28:144 932 e40 Service *.
    2009-11-03 23:45:28:144 932 e40 Service * START * Service: Service startup
    2009-11-03 23:45:28:144 932 e40 Service *.
    2009-11-03 23:45:28:144 932 e40 Agent * WU client version 7.3.7600.16385
    2009-11-03 23:45:28:144 932 e40 Agent * Base Directory: C:\Windows\SoftwareDistribution
    2009-11-03 23:45:28:154 932 e40 Agent * FATAL: failed to initialize with error 0x80072ee4 the Proxy Component Manager
    2009-11-03 23:45:28:154 932 e40 Service FATALE: failed to initialize the client WU: 0x80072ee4
    2009-11-03 23:45:28:154 932 e40 Service *.
    2009-11-03 23:45:28:154 932 e40 Service * END * Service: out of Service [exit code = 0x80072ee4]
    2009-11-03 23:45:28:154 932 e40 Service *.
    2009-11-03 23:58:01:370 908 bd0 Misc = logging initialized (build: 7.3.7600.16385, tz:-0500) =.
    2009-11-03 23:58:01:370 908 bd0 Misc = process: C:\Windows\system32\svchost.exe
    2009-11-03 23:58:01:390 908 bd0 Misc = Module: c:\windows\system32\wuaueng.dll
    2009-11-03 23:58:01:370 908 bd0 Service *.
    2009-11-03 23:58:01:430 908 bd0 Service * START * Service: Service startup
    2009-11-03 23:58:01:430 908 bd0 Service *.
    2009-11-03 23:58:01:430 908 bd0 Agent * WU client version 7.3.7600.16385
    2009-11-03 23:58:01:430 908 bd0 Agent * Base Directory: C:\Windows\SoftwareDistribution
    2009-11-03 23:58:01:430 908 bd0 Agent * FATAL: failed to initialize with error 0x80072ee4 the Proxy Component Manager
    2009-11-03 23:58:01:440 908 bd0 Service FATALE: failed to initialize the client WU: 0x80072ee4
    2009-11-03 23:58:01:440 908 bd0 Service *.
    2009-11-03 23:58:01:440 908 bd0 Service * END * Service: out of Service [exit code = 0x80072ee4]
    2009-11-03 23:58:01:440 908 bd0 Service *.

    +++++

    [Sorry for the AVG bit. Don't know where it came out.]

    Are you running Win7 RTM, have you upgraded to Win7 Final, or is - a new computer with Win7 preinstalled?

    Further examination of the WU log you posted we said you have Windows Update Agent v7.3.7600.16385 installed, not the most recent v7.4.7600.266. If you have not already done so, see if the manual installation of the last fixes the problem:

    1. Select the appropriate download (probably x 86 - Windows versions), save the download to your desktop: http://support.microsoft.com/kb/946928

    2. close all open applications (that is, anything with an icon on the taskbar).

    3. right click on the file that you saved in #1 above, and select run as administrator. Do not touch your keyboard until installation is complete.

    4. re-start, even if not invited to do so.

    5 test.

    ~ Robear Dyer (PA Bear) ~ MS MVP (that is to say, mail, security, Windows & Update Services) since 2002 ~ WARNING: MS MVPs represent or work for Microsoft

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