Fingerprint reader not working not not upon awakening from sleep for the windows login

Hello
I have a new T540P with a validity fingerprint reader.

About 80% of the time, the fingerprint reader does not meet the windows login screen after the wake up the computer from sleep mode. It works 100% of the time when starting from a stop position, however. Once connected, it also works 100% of the time. The question arises when you log in to windows.

I tried many things

-uninstallation/installation of the device in the Device Manager and finger print manager pro software

-prints of setting through two fingerprint Manager software pro (lenovo) OR through the windows built in options of the control panel of the fingerprints

-disabling "allow windows to turn off this device to save power" in Device Manager.

Thus, I must say that I have an another T540P I ordered as a replacement. Both models encounter the same problem.

Is it a matter of broad platform affecting all models of T540P? It's frusterating.


Tags: ThinkPad Notebooks

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