Windows Mail stops when I use the spellchecker
Windows Mail sometimes/often stops when I use the spellchecker. There is no obvious reason or a consistent trigger I can find. I lost the email I typed. I would prefer not to have to record every email in my drafts before I check spelling it. How can I fix?
Hi Holnee,
Looks like you can have something in the background, interfere or that we would need to check the system for any problem files.
The first thing you can do is to check your system for any possible infection such as a virus or spyware. Do a full scan of the system and see if you find infections and if yes which solves the problem that you are experiencing.
The next thing to do would be to put yourself in a situation of clean boot to ensure that no background program interfere.
- Open the Start Menu
- Type msconfig in the Search box and press enter
- Click on continue in the UAC prompt
- On the general tab, click Selective startup.
- Under Selective startup, click on to clear the Load Startup items check box.
- Click on the Services tab, click to Select the hide all Microsoft Services check box and then click on disable all.
- Click OK.
- When you are prompted, click restart.
- After the computer starts, check if the problem is resolved.
If that still does not solve the problem then let's you run the System File Checker. It will scan all protected system files and replaces incorrect versions with appropriate Microsoft versions.
- Open the Start Menu
- Type the command prompt in the box start the search
- Right click on command prompt and select run as administrator
- Click on continue in the UAC prompt
- Type the following command and press enter:sfc/scannow
Please let us know if this solves your problem, or if you have any questions.
Matt
Microsoft Answers Support Engineer
Visit our Microsoft answers feedback Forum and let us know what you think.
Tags: Windows
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