Windows media player 12 appcrash

I use Windows 7 premium 64-bit

Every time when I open the windows media player 12, an error message appears.

I already reinstall windows media 12 player by "Turn Windows features on or off" and delete K-Lite Codec Pack.

but the problem is still there.

Someone knows how to fix this?

The details of the error message are shown below

Signature of the problem:
Problem event name: APPCRASH
Application name: wmplayer.exe
Application version: 12.0.7601.17514
Application timestamp: 4ce7a485
Fault Module name: wmp.dll
Fault Module Version: 12.0.7601.17514
Timestamp of Module error: 4ce7ba7f
Exception code: c0000005
Exception offset: 00080a 46
OS version: 6.1.7601.2.1.0.768.3
Locale ID: 3076
Additional information 1: 0a9e
More information 2: 0a9e372d3b4ad19135b953a78882e789
Additional information 3: 0a9e
Additional information 4: 0a9e372d3b4ad19135b953a78882e789

the problem is still exist after using your method

Thank you for your help

http://support.Microsoft.com/mats/windows_media_player_diagnostic

After using this "fix it", my problem is solved.

Tags: Windows

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    Try to clean boot, and then check to see if this helps you.

    How to solve the problem by running the clean boot in Windows 7:
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    http://support.Microsoft.com/mats/windows_media_player_diagnostic/

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