Windows Media Player cannot play the file. The player might not support the file type or does not support the codec used to compress the file.

Similar Questions

• Windows Media Player will not play the .mp4 files after installation IE10 - BEX error message

  Hello! Recently, when I tried to read a file .mp4 on Windows Media Player, the player would immediately stop working and tell me that he could not play this type of file, even if the day before he could do so without any problem. I had an option to close the program or click to more information, so when I clicked for more information, he gave me this:
  Signature of the problem:
  Problem event name: BEX
  Application name: wmplayer.exe
  Application version: 12.0.7601.17514
  Application timestamp: 4ce7a485
  Fault Module name: StackHash_0a9e
  Fault Module Version: 0.0.0.0
  Fault Module Timestamp: 00000000
  Exception offset: 00000000
  Exception code: c0000005
  Exception data: 00000008
  OS version: 6.1.7601.2.1.0.256.1
  Locale ID: 1033
  Additional information 1: 0a9e
  More information 2: 0a9e372d3b4ad19135b953a78882e789
  Additional information 3: 0a9e
  Additional information 4: 0a9e372d3b4ad19135b953a78882e789
  Back to a system restore point previous fixed the problem and I could again play the files in Media Player, but during the night that Windows updates installed and the morning I could not play these .mp4 files once more. So I restored to a point earlier, changed my updates so that they are is more automatic and by installing each day at a time, I finally isolated the problem in Internet Explorer 10. If I install that, just Windows Media Player will not play these files.
  I tried a manual update of Internet Explorer 10, turn off all the options of toolbars shit and everything, thinking that when it automatically installs those who may be included, but that has not helped. Had to go back to my previous IE10 restore point. So no matter what, Internet Explorer 10 kills my ability to play .mp4 on Windows Media Player files.
  I don't have toolbars running on IE9 at all.
  I know that's obvious answer is 'do not install Internet Explorer 10' or if I do, download another player for .mp4 files. But the fact is, it shouldn't happen, it is indicative of something being wrong, and I would like TO be able to install Internet Explorer 10 AND use Windows Media Player to play these files. If someone else has had this problem, or know a way to fix it?
  Here are my system specs:
  Windows 7 Ultimate 64 bit
  Intel Core i5 - 3350P @ 3.10 GHz CPU
  ASRock H77M LGA 1155 motherboard
  8 GB DDR3 240 - Pin SD RAM
  Diamond Radeon HD 7870PE52GV 7870 GHz video card
  And all my programs are installed on this:
  SAMSUNG series Pro 840 MZ-7PD256BW 2.5 "256GB SATA III MLC internal Solid State Drive
  I'd appreciate any help you can provide! Thank you!!

  See http://support.microsoft.com/kb/2670838

   

  It sounds like your question. I think you should uninstall this update and

  hide and see if that solves your problem. Please report.

   

   

  Barb

   

  MVP - Windows/entertainment and connected home

   

  http://digitalmediaphile.com/

   

  Please mark as answer if that answers your question

   

   

   

   

  I tried myself after experiencing the same problem and error code. I uninstalled the KB2670838 update, and then my Windows Media Player finally worked again. I also found that IE 10 must be uninstalled as well. Installation of IE 10 also automatically installs the update of KB2670838 platform. After uninstalling KB2670838, IE 10 automatically uninstall with it, better you hide two updates so that they do not install again. From the link in the previous post, I learned that the platform update is having problems of conflict with the AMD drivers. Good luck to you and hope this helps.

• Windows media player is not playing the 3GP videos...

  I use original Windows7 family Basic. My help also Win7 hb. My windows media player is not playing the videos 3GP but Win my friend ' media player playing the same video. What is the problem with my WM player? It is to this day...

  Hello

  
  Videos in 3gp format cannot be played directly on Windows Media Player.
   
  You will need a codec to play the video file. A codec is a software to compress or decompress a digital media file, such as a song or a video. Windows Media Player and other programs use the codec to play and create digital media files.
   
  Method 1:
   
  You can check the link to see the guidelines on the issue.
  http://Windows.Microsoft.com/en-us/Windows7/codecs-frequently-asked-questions
   
  Method 2:
   
  You can use the link and check if you get the necessary codec to download based on the file type, you are trying to read.
  http://www.Microsoft.com/downloads/en/default.aspx
  
  Method 3:
   
  You can also use your favorite search engine to download and install a codec based on the file type, you must use.
   
  NOTE - using third-party software, including hardware drivers can cause serious problems that may prevent your computer from starting properly. Microsoft cannot guarantee that problems resulting from the use of third-party software can be solved. Software using third party is at your own risk.
   
  Hope the information is useful.

• Vista Home Premium will not read/recognize/burn HD videos taken with my Canon camcorder HDD21/AVCHD (MTS format). Results in the message stating "Windows Media Player may not supported file type or the codec that the file compressed.

  I have a Vista Home Premium 64-bit, Service Pack 2 Dell.  He read/won't recognise no videos HD taken with my Canon camcorder HDD21/AVCHD (MTS format).  Each attempt generates a message stating "Windows Media Player may not support the file type or the codec that the file compressed.  I used a Windows 7 PC, which allowed me to play the video from the camcorder and burn a DVD of the video to share with the family.  I'd appreciate any help.  Thank you

  Information on the types of media files that supports Windows Media Player
  http://support.Microsoft.com/kb/316992

  For better support please try the Microsoft Vista for photos and video forum instead. http://social.answers.Microsoft.com/forums/en-us/vistapictures/threads

• Error message "the file wmp.dll has a version number of 11.0.5721.5280 where 11.0.5721.5268 was expected. Windows Media Player is not installed correctly and must be reinstalled.

  Original title: I need the Windows Media Player for WinXP 32 bit.

  Recently when I tried to play an Audio CD using Media Player, I get the following message: "the file wmp.dll has a version number of 11.0.5721.5280 where 11.0.5721.5268 was expected. Windows Media Player is not installed correctly and must be reinstalled. You want to install the player from the Microsoft website? "When I clicked 'Yes', the window get Window Media Player appeared that lists the different versions of the operating system Windows however, in the category Windows XP, only the 64-bit version has been registered and I need the Windows XP 32-bit version. Anyone know where I can get the 32 bit version?

  Hi donsor,

  You did it of any material changes or software on the computer before this problem?

  You can follow this link & check if the problem persists.

  After the WMP update you an error of wmploc.dll on version number incorrect

  
  Reference: Windows Media Player is not properly installed and needs to be reinstalled

  Hope the helps of information.
  Please post back and we do know.

• Windows media player will not play videos that I created a few years back. they use to play very well; now, I received the acquired codec error message. I use wmp 11

  My old videos in my windows media player will not play. acquire CODECS rises. I get audio but not video for all the movies at home. Movies that I downloaded and clips play very well. How can I fix it. I use wmp 11.

  Hello satindoll11233,

  1. What is the exact error message you get when you try to play videos?

  2. What is the format of the videos that you try to play?

  3. are you able to play other files with Windows Media Player?

  Media Player will not be able to play video files, if there are no required codecs or video format is not supported by Media Player.

  I suggest you to check the format of the video you are trying to play. You can also try the steps in the article to resolve this problem:

  http://support.Microsoft.com/kb/926373

  Thank you
  Irfan H, Engineer Support Microsoft Answers. Visit our Microsoft answers feedback Forum and let us know what you think.

• Windows media player does not open the wmv files and when I go to turn on or off windows feartues windows media player is not displayed in multimedia features

  Windows Media Player is not in the multimedia functions to scroll to the bottom of the pop-up window

  Hi WilliamHendry,

  1. did you of recent changes on the computer?

  2. you receive an error message during playback of WMV files?

  3. are you able to play other file format music files using Windows media player?

  In Windows vista, you will not find Windows media player available in the list of Windows features.

  Check and make sure that your computer has all the necessary codecs installed.

  Codecs: Frequently asked questions

  http://Windows.Microsoft.com/en-us/Windows-Vista/codecs-frequently-asked-questions

  Play an audio or video file: frequently asked questions

  http://Windows.Microsoft.com/en-us/Windows-Vista/play-an-audio-or-video-file-frequently-asked-questions

• Windows Media Player and not able to remove the audio file from playlist

  Song ghost Vista Windows Media Player 11 error

  I have Windows Media Player 11 on a laptop Toshiba with Windows Vista Home Premium Service Pack 2 on it, and I have a problem with that I can not resolve at all. There's a song that is on my reading list that does not even exist. He has no title, author or album. No size file and it does not even exist on my computer at all. No matter how I try I can not remove it from the selection. I know that I can not uninstall and reinstall WMP11 from my system it is a program integrated with no option to do so, but because of this I see also very troublesome that a reinstall is the only thing I can think of now to remove it.

  If anyone has any suggests how to uninstall this "ghost song", I'd be happy to try.

  Hi ClawMacKain,

  This problem occurs because the Windows Media Player library database is corrupted.

  To resolve this problem, delete the Windows Media Player database. To do this, follow these steps:

  1. click onStart, click run, type %LOCALAPPDATA%\Microsoft\Media Player, and then clickOK.

  2 Select all the files in the folder, and then clickdelete on the file menu.
  Note You don't have to remove the folders that are in this folder.

  3. restart Windows Media Player.
  Note Windows Media Player automatically rebuilds the database.

  If this does not resolve the problem, disable the Windows Media Player database cache files. To do this, follow these steps:

  1. exit Windows Media Player.

  2. click onStart, click run, type %LOCALAPPDATA%\Microsoftand then clickOK.

  3. Select theMedia Player folder, and then click delete on thefile menu.

  4. restart Windows Media Player.
  Note Windows Media Player automatically rebuilds the database.

  You cannot view, add, or delete items in the library of Windows Media Player 11

  http://support.Microsoft.com/kb/925718

  I hope this helps!

  Halima S - Microsoft technical support.

  Visit ourMicrosoft answers feedback Forum and let us know what you think.

• Windows Media Player will not play WMV files

  Windows Media Player will not play WMV files, I get the following error:

  "Windows Media Player cannot access the file. The file may be in use, you won't have access to the computer on which the file is stored, or your proxy settings are may not be incorrect. »

  Evaluating is not a problem

  Other file formats work well

  Any reflection on a fix, I have already searched the web for a fix, it appears, this is a common question, but nobody has a solution that works

  Hello

  Method 1:

  FIX: Windows Media Player 11 cannot play WMV files that contain multiple video streams

  http://support.Microsoft.com/kb/947403

  Method 2:

  I suggest to disable audio enhancements and check if you're able to play .wmv files. Follow the method 1To disable audio improvements.

  a. Open Sound by clicking on the Start button, and then clicking Control Panel.

  (b) in the search box, type sound, and then click sound.

  c. on the playback tab, click speakers and then click Properties.

  d. click the enhancements tab, and then select Disable all enhancements checkbox.

  Method 3:

  I suggest to create a new user account and check if you're able to play the files. Click on the link below to create a new user account

  Create a user account

  http://Windows.Microsoft.com/en-us/Windows-Vista/create-a-user-account

  Thanks and regards.

• Windows Media Player is not installed correctly. Reinstall the drive.

  I am running XP Home and WMP v11. I get the following message when I try and play some files: "Windows Media Player is not installed correctly. Reinstall the drive.

  In the past I had to go back to WMP 10 to 9 and reinstall when this happened, but when I triedthis method , this time it did not work and said that he could not uninstall.

  The songs have played fine on WMP in the past and they are the ones I've owned for years rather than months.

  I can't think that I changed something on the PC to save this change, but clearly I.

  Any ideas?

  Try to download and reinstall

  http://www.Microsoft.com/downloads/en/details.aspx?FamilyId=1d224714-e238-4E45-8668-5166114010ca

• Windows Media Player will not play a. MOV file

  I have a new Dell laptop with Windows 7 Professional and Windows Media Player will not play a '. MOV' video file completely (the video but not sound). I am told by Microsoft Windows Media Player will not play a MOV file, and I need Codec VLC add on or another player who will play MOV file. What is the best solution and if its for download a Codec VLC, then what is the best source?

  Guess why?  [ :-) ]

  Types of files supported by Windows Media Player:
  https://support.Microsoft.com/kb/316992

  Which was probably that there was a lack of understanding between the container file and the codec here (in November 2013).  He says he's a "MOV" does not mean that he plays with the same codecs as all other MOV files.  ;-)

  It is perhaps a better place to read up on this:
  http://www.Dr-lex.be/info-stuff/mediaformats.html

• Windows media player will not play a video file with a .zip extension

  Windows media player will not play a video file with a .zip wish.  What can I do to let him play?

  I checked and I have the latest version of windows media player.

  A .zip file is not a video file, it is a compressed file. Extract the video file in the zipped file.

  How to extract files Zip on Vista
  http://www.ehow.com/how_4913615_extract-zip-files-Vista.html

• Windows Media Player will not play. WMA files

  Windows Media Player will not play. WMA files, but all the rest that he will play codecs for.

  What is going on?

  Reset Media Player and accepted the default set and makes no difference.

  Still will not play. WMA files.

  This has happened on three different machines using hundreds of different. WMA files and none of them will play.

  All of these files were torn to the folder of music with Media Player.

  SFC/scannow seems to have done the trick for a user here. See:
  My Window Media Player won't play WMA files-Microsoft Community
  http://answers.Microsoft.com/en-us/Windows/Forum/Windows_7-pictures/my-window-Media-Player-wont-play-WMA-files-anymore/0fb1b162-01fa-4a30-B551-6a09ad8ae590

• When I try to use Windows Media Player 11 I get the message: Windows Media Player is not properly installed on windows vista

  Original title: MediaPlayer does not open. Followd Scout121 answr. Got the message: not recognized as int/ext control.  Help!

  I followed the directions for the question of Scout121, posted by Bikesh T 20 October 2011.  When I entered the "regsvr32vbscript.dll", I got the message: is not recognized as internal or external, command an executable program or batch file.

  We have Windows Vista Home Premium 32 bit version 6.0 (Build 6002: Service Pack 2).

  I received a validation code windows, but when I try to use Windows Media Player 11 but the message: Windows Media Player is not properly installed.   When I try to install the player form Microsoft Web site, I get the message that the installation has failed.

  Please notify.  We are clueless.  Thank you.

  Hello

  What troubleshooting steps you have done until now?

  Click on the link below and run the fixit.

  Method 1: Solve the problems of Windows Media Player video and other media or library

  http://support.Microsoft.com/mats/windows_media_player_diagnostic/

   

  Method 2: Disable Windows Media Player and then turn it on to Windows features and check if the problem persists.

  Disable and enable Windows Media Player and check if it opens.

  (a) click Start and select Control Panel.

  (b) click on programs and features.

  (c) click on or turn off Windows features turn on on the left side.

  (d) develop the features of media; clear the check box Windows Media Player.

  (e) click Yes and OK to continue.

  (f) restart the computer.

  Note: If windows media player is already disabled, follow the steps mentioned below:

  After the restart, follow these steps:

  (a) click Start and select Control Panel.

  (b) click on programs and features.

  (c) click on or turn off Windows features turn on on the left side.

  (d) develop the features of media; Check the Windows Media Player.

  (e) click Yes and OK to continue.

  (f) restart the computer.

  This would be re - install windows media player 12.

  See the link: http://windows.microsoft.com/en-US/windows-vista/Turn-Windows-features-on-or-off

  Method 3: Perform scan of SFC (System File Checker) and see if the problem persists.

  http://support.Microsoft.com/kb/929833

  Let us know the status of the issue.

• Problems with error Windows Media Player, that Windows Media Player is not installed on the computer.

  We have a computer that is running Windows 7 and (I think) Windows Media Player 12.  When I start ==> all programs ==> windows media player, the program starts and it seems to work.  It is a work computer, so no video or audio file is saved.

  We have an online seminar that the user wants to participate in, and when we click on the link to get the webinar, an error message appears saying that Windows Media Player is not installed on the computer.

  We use Firefox (version reasonably updated, but do not know which) for internet.

  I used the "fix it" tool on the website of Microsoft, but that does not solve anything.  He said it sets some configuration settings.  I thought that maybe uninstall and reinstall it can work, but I can't understand completely uninstall because it isn't in my list of programs in the control panel.

  Any suggestions?

  Thanks for any ideas you may have.

  Nolan

  (Moved to programs)

  Uninstall and reinstall could be done by searching for and opening the option "turn on or off Windows features", but I don't think it will help.

  Instead, what you need is a Windows Media Player plugin for your browser (Firefox).

  But before you spend effort on it, I would test to see if it's really the solution.  Try to join your webinar with Internet Explorer (where the WMP plugin is built).  If it works, you can be reasonably sure to know how to make it work with Firefox.

• Windows Media Player - reading issues error that Windows Media Player is not installed correctly. Reinstall the drive.

  When I click on a song in my library to play, an error message pops up saying "Windows Media Player is not installed correctly. Reinstall the drive.

  I have not had this problem before and it happened the day directly after my computer went through an update of Windows.

  A man ideas, please?

  Hi again Tom

  Windows has released a "remoteness" today update to remedy the situation (new update is kb3024777) so after installing it you can find out all is well again. (If not you could try the suggestion of fabien).

  Regards R