Windows Media Player find manually the info from the album when selected.

I'm looking to "find album info" by right-clicking on the album in Windows Media Player 12 on Windows 7. After clicking on it, the dialog box appears and a small globe in the upper left corner turns for a few seconds, then stops and nothing happens. I waited a few hours to make sure. Stay right on the white screen of white. It worked fine with no new changes two days ago and now it is not. I checked to make sure that I work online and am. Retrieve additional information from the internet are checked and media files updated to retrieve information from the internet is selected too. I can connect and browse the stores online through WMP so I don't know that it needs to connect to the internet.

Nevermind, I found the answer to someone else.  I had to disable Internet Access Manager. For some reason, that it will not allow WMP to connect to internet to download the info from the album.

Tags: Windows

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