Windows Movie Maker: Another user is running Windows Movie Maker on your computer. __Windows Media Player: "unresponsive."

Windows Movie Maker does not respond as expected. Everytime I open the program to make videos, it freezes constantly and closes. This happens 2 or 3 times until it opens any and said that "another user runs the program on this computer. Close the other session before continuing with this one. " So far, I did a disk cleanup. The same problem happening to my Windows Media Player, I it opens and closes.

Hi Raisa269,

You have a third-party CD/DVD burning software installed on the computer?

If you have any third-party CD/DVD burning software installed, then try to uninstall it and check if it works.

You can see the following link for Uninstall or change a program:

http://Windows.Microsoft.com/en-us/Windows-Vista/uninstall-or-change-a-program

If the steps above do not work, then you can try the following steps and check if you can open Windows Movie maker.

1. click on Ctrl + Alt + Delete

2. Click Start Task Manager

3. If Windows Movie Maker in the window that opens, click on end task

4. If you don't see it in this window, go to the process tab

5 examples of WMM (Windows Movie Maker) in the list (search for MOVIEMK.exe)

6. click on end process

7. restart the computer

If the steps above do not work, try to restore default Windows Movie Maker settings by following the link:

http://Windows.Microsoft.com/en-us/Windows-Vista/restore-default-Windows-Movie-Maker-settings

Hope this information is useful.

Jeremy K.
Microsoft Answers Support Engineer
Visit our Microsoft answers feedback Forum and let us know what you think.

Tags: Windows

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