Windows never control your system and CALL YOU if they see you have questions?

I received a call from someone saying that they represented WINDOWS and they had followed my system (because I registered my laptop) and they have a detected problem and they wanted orders me to go to the EVENT VIEWER to make some changes that would solve the problem.
RED FLAG! RED FLAG!
I had problems with my cursor running around all over the screen, but I did not any request for information on how to solve this problem, and I've NEVER had someone call me until I asked for help...

I received a call from someone saying that they represented WINDOWS and they had followed my system (because I registered my laptop) and they have a detected problem and they wanted orders me to go to the EVENT VIEWER to make some changes that would solve the problem.
RED FLAG! RED FLAG!
I had problems with my cursor running around all over the screen, but I did not any request for information on how to solve this problem, and I've NEVER had someone call me until I asked for help...

It's a scam.  Happy that you didn't fall for it!

See the following links for more information:

http://www.Microsoft.com/security/online-privacy/avoid-phone-scams.aspx

http://www.mypchealth.co.UK/GuideScam.php

http://ask-Leo.com/i_got_a_call_from_microsoft_and_allowed_them_access_to_my_computer_what_do_i_do_now.html

https://krebsonsecurity.com/2012/08/tech-support-phone-scams-surge/

http://bottomline.nbcnews.com/_news/2012/10/03/14206238-us-works-to-shut-down-tech-support-scam?Lite

Tags: Windows

Similar Questions

  • Microsoft made a habit of you personally call by phone and saying: you have malicious software on your computer? I have hooked up to two times more positive that it is a scam

    Microsoft made a habit of you personally call by phone and saying: you have malicious software on your computer? Whenever they asked me to go to my computer and go to the Control Panel, they will say to me then my serial number to confirm that it is legitimate, when I said I thought it was a scam, they became very angry, both times, it was a Pakistani
    I have hooked up to two times more positive that it is a scam

    Microsoft made a habit of you personally call by phone and saying: you have malicious software on your computer? Whenever they asked me to go to my computer and go to the Control Panel, they will say to me then my serial number to confirm that it is legitimate, when I said I thought it was a scam, they became very angry, both times, it was a Pakistani
    I have hooked up to two times more positive that it is a scam

    You have made the right choice.

    This is a complete scam and one that has become very common these days. Microsoft never does such calls. Don't think anything such a caller said, do nothing that he tells you to do and hang up on him immediately.

  • Whenever I want to connect to video call on Skype - I get this msg "a problem of breaking this program to stop working correctly, Windows will close the pragram and inform you is a solution available." pls help

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    Remember - this is a public forum so never post private information such as numbers of mail or telephone!

    Ideas:

    • You have problems with programs
    • Error messages
    • Recent changes to your computer
    • What you have already tried to solve the problem

    Hi rozhanna,

    Try the steps mentioned in the link below and check if it works.
    https://support.Skype.com/FAQ/FA1267/I-set-up-video-but-it-doesn-t-work-what-s-wrong;JSESSIONID=E310AA4573FA528DA93B9439C47A1799? FromPage = Category

    It is also possible that some third party software installed on the computer are in conflict with the video call in Skype software.
    You can check if it works very well in a clean boot state.

    To help resolve the error and other messages, you can start Windows Vista by using a minimal set of drivers and startup programs. This type of boot is known as a "clean boot". A clean boot helps eliminate software conflicts.

    See the link below to learn more about how to clean boot.
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    http://support.Microsoft.com/kb/929135

    Reset the computer to start as usual

    When you are finished troubleshooting, follow these steps to reset the computer to start as usual:
    Click Start, type msconfig in the search box and press ENTER.
    If you are prompted for an administrator password or for confirmation, type your password, or click continue.
    On the general tab, click the Normal startup option, and then click OK.
    When you are prompted to restart the computer, click restart.

    If the previous step fails, you can try posting your question in the forums of Skype and check.
    http://Forum.Skype.com/

    I hope this helps!

    Halima S - Microsoft technical support.
    Visit our Microsoft answers feedback Forum and let us know what you think.

  • I have windows 7 and that you have not knowingly changed parameters. When I try to download something or play sims # I get a message that says your internet security setting preventing one or more files being opened.

    I have windows 7 and that you have not knowingly changed parameters. When I try to download something or play sims # I get a message that says your internet security setting preventing one or more files being opened.

    Hi facions.

    What browser do you use?

    If you use Internet Explorer, you can optimize Internet Explorer and check if the problem persists. For more information, follow this link: How to optimize Internet Explorer

    Hope the helps of information. Please post back and we do know.

    Concerning
    Joel S
    Microsoft Answers Support Engineer
    Visit our Microsoft answers feedback Forum and let us know what you think.

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    Moved from feedback

    Hello

    1. is this problem confined to this game here?

    2. have you checked if the computer meets the system requirements for the game?

    System minimum requirement for the game:

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    Method 1:

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    Most Microsoft Valuable Professional

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    Original title: program problem caused to stop working correctly. Windows will close the program and notify you if a solution is available.

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    Hello

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    2. What are they compatible with windows vista?

    Step 1: Check if the problem persists in the clean boot state.

    From your computer by using a minimal set of drivers and startup programs so that you can determine if a background program is interfering with your game or program. This type of boot is known as a "clean boot".
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    Note: To restore your computer to a Normal startup mode, follow these steps:

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    Hi luv2shop,.

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    Ajay K

    Microsoft Answers Support Engineer

    Visit our Microsoft answers feedback Forum and let us know what you think.

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    Hello

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    Don't forget to restart your computer after you run it.

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    RECENTLY I HAVE WINDOWS 7 PROFESSIONAL 64-BIT AND THAT YOU CANNOT LOAD LABTEC WEBCAM MORE. I GET THE MESSAGE 'THIS PRODUCT NOT DESIGNED FOR YOUR OPERATING SYSTEM' I TRIED TO GO ON THE LABTEC WEB SITE AND DOWNLOAD DRIVER FROM HERE, BUT STILL WILL NOT WORK. CAN ANYONE HELP?

    Hello

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    -----------------------------------

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    ----------------------------------

    You can try loading the latest driver available in Compatibility Mode which sometimes
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    Exhausted all other methods in the Troubleshoot utility above before trying these.

    Logon as ADMINISTRATOR for all of them.

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    =================================================

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    How to open a high in Windows 7 command prompt
    http://www.SevenForums.com/tutorials/783-elevated-command-prompt.html

    The PnPUtil command syntax
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    PnPUtil.exe - operating instructions
    https://www.faultwire.com/file_detail/PnPUtil.exe * 28200.html

    I hope this helps.

    Rob Brown - Microsoft MVP<- profile="" -="" windows="" expert="" -="" consumer="" :="" bicycle=""><- mark="" twain="" said="" it="">

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    Hi vater19,

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    http://support.Microsoft.com/kb/929833

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    http://social.answers.Microsoft.com/forums/en-us/w7pictures/thread/7b4afa49-cb84-4BF3-A306-bc0bbb5e9f70

    Thanks and greetings

    Ajay K

    Microsoft Answers Support Engineer
    ***************************************************************************
    Visit our Microsoft answers feedback Forum and let us know what you think.

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    Update KB268656509 shows every day on my computer. However never can update system fault. You can remove this update?

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    Hello

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    Windows will close the program and notify you if a solution is available"is the latest version of Skype 5.3... Initially it was working fine but now I'm not able to download same Skype server. the same error appears saying that windows cannot download server.

    Hello

    read this:

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    http://heartbeat.Skype.com/

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    He has published a new version of Skype for Windows late Thursday to deal with the issue, said the company, which is based in the Luxembourg.

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    _________________________________________________________

    If before is not the issue, repost in Skype forums

    http://Forum.Skype.com/

  • I TYPED IN THE CODE OF THE PRODUCT ON THE BACK OF MY LAPTOP, BUT YOUR SYSTEM SAYS THAT IT IS INCORRECT. I HAVE CHECKED AND REVERIFIE IT SEVERAL TIMES AND MY WIFE has CHECKED IT?

    ABDELKADER

    Ouch! Please do not yell at us. We can hear you if you type normally,
    in different cases.
     
    And please ask your questions in the body of the message, not in the
    title.
     
    The key on the label on the computer is the product key for Windows.
    Just a guess, but maybe your computer came with a trial version
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    in the office.
     
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    And since you have only a trial version of Office, you must buy it
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    is * not * come with any version of Windows.
     
     

    Ken Blake (MS-MVP)

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