Windows says that it is authentic, but I can't activate it with my key! Help!
So, let me start. In the past, I was running this computer with a real, active version of W7. I decided to upgrade to W10 but who put a lot of things, so I performed a clean installation of W7 and used the key CD ID of my previous install W7. I don't know yet how I work, because the product key cannot have zeros in there. ID OF THE CD: <- screencap="" from="" "product="">->
ANYWAY, I can't use the key PRODUCES correct listed on the back of my computer to activate Windows, even if my copy of Windows is exactly the same one that came with this computer. ^ Proof of Genuine Windows
Someone knows how to help? (Only 1 day until expiration)
The evidence that I took the screencap: http://imgur.com/5XL3p6B.png
If you are having problems using the product key on the certificate of authenticity attached to the back of the phone activation computer use:
How to activate Windows 7 manually (activate by phone)
1) click Start and in the search for box type: slui.exe 4
(2) press the ENTER"" key.
(3) select your "country" in the list.
(4) choose the option "activate phone".
(5) stay on the phone (do not select/press all options) and wait for a person to help you with the activation.
(6) explain your problem clearly to the support person.
http://support.Microsoft.com/kb/950929/en-us
If you continue to have problems:
Please run the Microsoft Genuine Diagnostics Tool then copy and paste the results into an answer here for further analysis:
http://go.Microsoft.com/fwlink/?LinkId=52012
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Diagnostic report (1.9.0027.0):
-----------------------------------------
Validation of Windows data-->Validation code: 0x8004FE21
Code of Validation caching online: 0x0
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Windows product key hash: RmurcM3ZxzWyfEP9WtPUJw = + KaFG
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ID: {BFE432F0-15F2-40BA-9F10-003A8FE20673} (1)
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Product name: Windows 7 Home Premium
Architecture: 0 x 00000009
Build lab: 7601.win7sp1_gdr.130104 - 1431
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Validation of diagnosis:
Resolution state: n/aGiven Vista WgaER-->
ThreatID (s): n/a, hr = 0 x 80070002
Version: N/a, hr = 0 x 80070002Windows XP Notifications data-->
Cached result: n/a, hr = 0 x 80070002
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Download unsigned ActiveX controls: disabled
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[File mismatch: C:\Windows\system32\sppc.dll[6.1.7601.17514], Hr = 0x800b0100
[File mismatch: C:\Windows\system32\sppcext.dll[6.1.7600.16385], Hr = 0x800b0100
[File mismatch: C:\Windows\system32\sppwinob.dll[6.1.7601.17514], Hr = 0 x 80092003
[File mismatch: C:\Windows\system32\slc.dll[6.1.7600.16385], Hr = 0x800b0100
[File mismatch: C:\Windows\system32\slcext.dll[6.1.7600.16385], Hr = 0x800b0100
[File mismatch: C:\Windows\system32\sppuinotify.dll[6.1.7600.16385], Hr = 0 x 80092003
[File mismatch: C:\Windows\system32\slui.exe[6.1.7601.17514], Hr = 0 x 80092003
[File mismatch: C:\Windows\system32\sppcomapi.dll[6.1.7601.17514], Hr = 0x800b0100
[File mismatch: C:\Windows\system32\sppcommdlg.dll[6.1.7600.16385], Hr = 0x800b0100
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Office details:{BFE432F0-15F2-40BA-9F10-003A8FE20673} 1.9.0027.0 6.1.7601.2.00010300.1.0.003 x 64 *-*-*-*-3Q6C9 00359-OEM-8992687-00010 2 S-1-5-21-3158145891-2775457275-3388177811 Hewlett-Packard HP Pavilion dv6 Notebook PC Hewlett-Packard F.13 20091203000000.000000 + 000C9C43607018400FE 0419 0409 Pacific Standard Time(GMT-08:00) 0 3 HPQOEM SLIC-MPC 109 Content Spsys.log: 0 x 80070002
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The software licensing service version: 6.1.7601.17514Name: Windows 7 HomePremium edition
Description: operating system Windows - Windows (r) 7, channel OEM_SLP
Activation ID: d2c04e90-c3dd-4260-b0f3-f845f5d27d64
ID of the application: 55c92734-d682-4d71-983e-d6ec3f16059f
Extended PID: 00359-00178-926-800010-02-1033-7600.0000-3272009
Installation ID: 001574738000054846818314234786987592094574132575992530
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HrOnline: n/a
Beyond: 0x000000000001EFF0
Event timestamp: 3:2:2014 23:10
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The admin service: recorded, Version: 7.1.7600.16395
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Altered the file: %systemroot%\system32\sppobjs.dll
Altered the file: %systemroot%\system32\sppc.dll|sppc.dll.mui
Altered the file: %systemroot%\system32\sppcext.dll|sppcext.dll.mui
Altered the file: %systemroot%\system32\sppwinob.dll
Altered the file: %systemroot%\system32\slc.dll|slc.dll.mui
Altered the file: %systemroot%\system32\slcext.dll|slcext.dll.mui
Altered the file: %systemroot%\system32\sppuinotify.dll|sppuinotify.dll.mui
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Altered the file: %systemroot%\system32\sppcommdlg.dll|sppcommdlg.dll.mui
Altered the file: %systemroot%\system32\sppsvc.exe|sppsvc.exe.mui
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N/AActivation 2.0 data OEM-->
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Windows marker version: 0 x 20001
OEMID and OEMTableID consistent: Yes
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ACPI Table name OEMID value OEMTableID value
HPQOEM APIC-SLIC-MPC
HPQOEM FACP SLIC-MPC
HPQOEM HPET SLIC-MPC
START HPQOEM SLIC-MPC
MCFG HPQOEM SLIC-MPC
WDRT HPQOEM SLIC-MPC
ASF! HPQOEM SLIC-MPC
SLIC SLIC-MPC HPQOEM
ASPT HPQOEM SLIC-MPC
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