Windows stops unexpectedly, giving blue screen error BCCode: a

Windows shut down unexpectedly. Here is the info of reports on problems and solutions.


Product Windows problem shut down unexpectedly Date 19/07/2011 18:44 signature of the status report sent problem problem event name: BlueScreen OS Version: 6.0.6002.2.2.0.768.3 locale ID: 2057 files helping to describe the problem (some files may no longer be available) Mini071911 - 01.dmp sysdata.xml problem BCCode Version.txt Extra information: a BCP1: 00000000 BCP2: 00000002 BCP3: 00000001 BCP4: 8281EFE9 OS Version : 6_0_6002 Service Pack: 2_0 product: 768_1 server information: d0b633b0-d28f-4634-8ee2-6e5770c64721

Any ideas?

Thank you
Geoff

Hello

1. What is the full error message?

2. you remember make changes to your computer before this problem?

3. are you able to boot to the desktop?

4. when exactly you get the blue screen error?

Method 1:

Follow these steps from this link to turn off automatic restart: http://windows.microsoft.com/en-US/windows7/Advanced-startup-options-including-safe-mode

Method 2:

Step 1:

Start the computer in safe mode. Follow the steps from the link to start in safe mode: http://windows.microsoft.com/en-US/windows7/Start-your-computer-in-safe-mode

Step 2:

If the works in safe mode and then start the clean boot computer and check to see if it helps: How to troubleshoot a problem by performing a clean Windows Vista or Windows 7 boot http://support.microsoft.com/kb/929135

Note: when you are finished troubleshooting, follow step 7 to start the computer in normal startup.

Method 3:

Try to do a restore of the system on your computer and check if it helps: http://windows.microsoft.com/en-us/windows-vista/What-is-System-Restore

If these methods do not work then:

Can you zip the minidump in the C:\Windows\Minidump folder files and make available (liaise) via Windows Live SkyDrive http://explore.live.com/office-web-apps-upload-documents-using

For more information: How to read files from partial memory dump that Windows creates for debugging http://support.microsoft.com/kb/315263

Tags: Windows

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    Original title: error code

    my lap top is suddenly happened to bluescreen, shut down and then after reboot, one, (error code 0141), appears. can you please tell me how to fix this?

    Hello

    Thank you to contact the community Microsoft and we will be happy to help you with your concern.

    According to the description, it looks like you have a problem with Windows Vista, getting automatically restart with a blue screen.

    He would be grateful if you can answer this question in order to help you further.

    1. have you made changes on the computer before this problem?
    2 what happens while accessing any special request or programs?

    I suggest you to check the information contained in the event logs? (Event Viewer)

    http://Windows.Microsoft.com/en-us/Windows-Vista/what-information-appears-in-event-logs-Event-Viewer

    Perform a clean startup will check if any third-party application is causing the problem, as the clean boot helps eliminate software conflicts.

    How to solve the problem by running the clean boot in Windows vista: http://support.microsoft.com/kb/929135

    Note: Once you have completed troubleshooting, perform the steps in the step 3: to reset the computer as usual.

    I suggest you to see the steps in the following Microsoft article and check if it helps.

    How to fix a blue screen stop errors that cause Windows Vista to shut down or restart unexpectedly: http://support.microsoft.com/kb/958233

    Resolve stop (blue screen) errors in Windows 7 (similar to a few steps of the mentioned below, the section applies to windows vista): http://windows.microsoft.com/en-US/windows7/Resolving-stop-blue-screen-errors-in-Windows-7

    Notes:

    When you perform the system restore to restore the computer to a previous state, programs and updates that you have installed are removed.

    Before you perform the upgrade installation, I recommend you back up your files using windows backup.

    We would be more than happy to help you if the steps above did not solve the problem.

  • Blue screen error: STOP: 0X0000007B (0XF78D2, 524, 0XC0000034, 0 x 00000000, 0 x 00000000) while trying to install windows XP

    Original title: Windows has shut down to not to damage the computer

    When I go to install windows, it gets a blue screen with this error:

    STOP: 0X0000007B (0XF78D2, 524, 0XC0000034, 0X00000000, 0X00000000)

    Hello

    See the article below that could be useful.

    Advanced troubleshooting of errors "Stop 0x0000007B" in Windows XP
    http://support.Microsoft.com/kb/324103

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