Windows store does not

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• Windows store does not open (windows 8)

  So I've recently refreshed my laptop running Windows 8.1 and after refresh, he returned to windows 8. But now all gone metro apps and windows store does not open. When I click it, nothing happens.

  I tried various fixes, nothing worked! Help, please! My main concern is to upgrade to windows 10!  Right now I'm stuck with windows 8

  IM using the HP envy m6 laptop.

  Hi Alain,

  Thanks for posting your query in Microsoft Community.

  When you do a Refresh: Applications that you have installed Web sites and DVD is deleted. The applications provided with your PC and applications that you have installed in the Windows store will be resettled. Windows puts a list of apps removed on your desktop after you refresh your PC.

  Because you want to upgrade to Windows 10, first, you need to update to Windows 8.1 of Windows 8 and then you can switch to Windows 10 Windows 8.1.

  Please refer to: Update Windows 8.1 of Windows 8

  Once you have updated Windows 8 to 8.1 Windows, please see the following article in order to upgrade to Windows 10 Windows 8.1.

  Upgrade to Windows 10 for free

  Hope this information is useful. Please feel free to answer in the case where you are facing in the future other problems with Windows.

• Windows store does not work

  I recently bought a new laptop with windows 8 and initially the store was working but now it isn't. Most of the time, I get a message saying "Windows Store is not available right now. Please try again later. "Sometimes, I get another message saying that I need to connect to the internet to use the store but I am connected. I can get the games, but I can't connect directly to the store.  I tried everything I see online but nothing works and I want to install applications.

  I tried:
  http://answers.Microsoft.com/en-us/Windows/Forum/windows_8-windows_store/Windows-store-is-not-working/5b473e2e-7a1d-4125-a7a0-08380359a855
  http://answers.Microsoft.com/en-us/Windows/Forum/windows_8-windows_store/Windows-8-apps-store-not-working/858e8d23-B63E-4CB6-B6A0-1198bb41849f
  http://answers.Microsoft.com/en-us/Windows/Forum/windows_8-windows_store/Windows-store-not-working/709fea74-B09C-456b-A2EA-beb8a385e8d0
  http://answers.Microsoft.com/en-us/Windows/Forum/windows_8-windows_store/Windows-8-store-wont-open/5b7d5c6f-1d09-4963-8AE0-b6c51e835920
  Please, I hope you can help. Thank you

  Hi SaigeStephenson,

  Thank you for choosing Windows 8 and we are happy to help you.

  After the description of the question, I understand that you cannot connect to the store.

  We appreciate that you tried to fix the problem yourself by trying the many troubleshooting steps.

  As you've already tried all possible steps, I suggest you to create a new user account and check. Go through the link to create a new user account.

  Create a user account

  http://Windows.Microsoft.com/en-us/Windows-8/create-user-account

  Reference:

  User accounts: frequently asked questions

  http://Windows.Microsoft.com/en-us/Windows-8/user-accounts-frequently-asked-questions

   

  Let us know the results.

  For other issues related to the question, feel free to get back to us. We will be happy to help you.

• Why the Windows store does not work?

  I can't get the Windows store on my ASUS laptop to load as well as any other application metro. For the store & some apps, the icon moves to the upper left corner & is there.

  What is the logo of the store would be upward to the upper left corner and sit there, doing nothing. I can't say much other than that, I had to refresh my computer which fixed the problem but I don't want to do that whenever the store is not working.

• Windows store does not download the app updates

  I can't get the APP store to work and I'm also not able to get my PC to download the updates that it must, it's been 2 months that updates have been downloaded. And why have we not physically go to settings to get the downloads? Should not the PC do what he's done before and just automatically download? I have my computer set up to do and it still don't do it at all. I am also thinking maybe someday a MAC book.

  Lynn

  Hi Lynn,

  Thanks for posting your question on the Microsoft community.

  I would like to know some information about the problem so that we can help you better.

  1. what happens when you open the Windows store? You receive an error message or code?
  2. you made any hardware or software changes on your computer before the show?

  Thank you for details on the issue.

  This problem may occur due to corrupted Windows store files or parameters.

  I would suggest trying the following methods and check if it helps.

  Method 1:
  Run Troubleshooter app and check.
  See this link:
  http://download.Microsoft.com/download/F/2/4/F24D0C03-4181-4E5B-A23B-5C3A6B5974E3/apps.diagcab

  If you continue to have problems with a soft, or if you are unable to open the Windows store, you can use 'App store'. This tool can automatically identify and fix problems with applications and Windows store.

  If this does not help, use method 2.

  Method 2:
  Please use the suggestions contained in this Microsoft support article and check the issue.
  Reference:
  Why I can't update in the store?
  http://Windows.Microsoft.com/en-us/Windows-8/why-can-t-find-update-store

  See also:
  Why can't find or install the application on the Windows Store?
  http://Windows.Microsoft.com/en-us/Windows-8/why-find-install-app-Windows-store

  I hope this information helps.

  Please let us know if you need more help.

  Thank you

• Unable to upgrade to Windows 8.1, Windows store does not and will not install Windows Update.

  Original title: hard to upgrade to 8.1 - My App store Windows will not open, Windows updates Pc settings does not.

  Everything on my laptop is saying that it is "not responding" - opening of the photos, for example. My apps are no longer compatible - for example my e-mail address is not updated. I think it's all related to not updated to 8.1 - having a knock on effect to all the other bits on the laptop.

  The problem is won't let me upgrade. I understand that it is a slow process, but it won't let me even go up to the store to upgrade. What can I do?

  Really sad about that I just bought my laptop 3 months ago a result already loads of problems with it. (ACER LAPTOP WINDOWS 8)

  I had the same problem and finally came up with this fix. I hope it works for everyone who suffered from this annoying problem. Go to control panel, system, and security, the Action Center. In the center of the Action, open the settings Windows Smartscreen. Do not do anything (turn off Smartscreen Windows) check.

• Windows store does not open in Windows 8

  This may sound silly, but the original user that I had for my laptop has been removed. It was an accident, fortunately the other was an administrator. Anyway, everything was basically as except the apps are not installed, I tried the video application from the store back, so I clicked on the store and it crashed. I went on other questions about this problem and did the wsreset thing, and he said: ms-windows-store: PurgeCaches

  Is there any way to solve this problem? I don't think I can reset it because I didn't drive come with the laptop, unless I can use a USB key to do so.

  I found this on a thread for 8.1 - same problem - I'm not on 8.1 as I STORE THE COULD NOT OPEN (DUH), but I tried and IT WORKED.

  run the following in a command of re window - save the app Store:
  
  PowerShell - ExecutionPolicy Unrestricted Add-AppxPackage - registry DisableDevelopmentMode-$Env:SystemRoot\WinStore\AppxManifest.xml
  Not a single "Windows expert" posted this on any of the threads that I researched for months.
  Thank you for the excellent service, Microsoft...

• Have internet but the Windows store does not

  Y at - there someone who can explain what is happening with Windows Store these days.  I have internet because I can write you this, but since 2 weeks, I have not been able to reach the store Windows.  The progress bar and after a while ago, I got the message:

  We could not connect to the Bank.  It could have happened due to a problem with the server or the network connection time out.  Please, wait a few minutes and try again.

  However, it's the same for me since 2 weeks.  I restarted believe me and I even did an update on my PC lose everyting with no luck.  Am I the only one?

  Believe it or not, I correct the problem with the update of Windows using the troubleshooting section in the Panel and after 2 fix has been applied to the database, the store began to work.

  Will probably never have a good and final explanation.

  I did it because when you press WINDOWS UPDATE in Control Panel it froze it do nothing.

• Lenovo Miix 2 8 Windows Store does not

  Hello

  I just bought Lenovo Black 2 and having problems to load the windows store.

  It would just sit on the Green splash screen and the point of circle continues to run, but nothing happens.

  Help, please.

  Thank you!

  Update: do you have an update on the Tablet, now it works.

• ThinkPad 8 - Windows store does not work

  Hi, I just bught a 8 ThinkPad with windows 8.1, it received last week

  I only downloaded a few apps in the store (basically some pdf readers to see the best of them) and used a disc

  About 2 days only use, the store began refusing to download any application, says that my internet is not fast enough. But I have a 50mbps internet (already checked a few websites and the acual speed is about 40mbps, more then enough apps to download)

  So I heard that it could be a problem with windows, maybe I have to download updates. The thing is when I tried to access updates (both parameters in the Start button) and the control panel it just won't load. In Start button it just guard the thought and in the control panel, it feezes. Tried to download the updates from lenovo app and the solution I found on the internet, nothing works

  Bluetooth, too, cannot communicate with my laptop (G400s, also Lenovo, they can find each other, but can not send files). I don't know if the problems may be related, otherwise, I can work this one later.

  Everything else works perfectly... internet is great, transferred some (larger) books with a player... fast enough and beautiful display etc. Only these problems

  Can someone give me some advice what I am doing wrong? Sounds like a software problem

  HA he stares at me

  I don't know if I had not noticed or if its new (I would say 1st choice) but there is a BIOS update in those "System update" option by lenovo... installed and everything went back to normal

  If anyone has this problem, try this

• Windows store does not recognize my admin account, I can't go to 8.1

  And I tried several accounts from local to live Microsoft Accts I see no difference in the way users are defined on this new computer on my other - an 8.1 already, and the other with win 7.

  What I'm missing here?  thnx, jack

  Hello

  Uninstalling Windows Update KB2871389 and then put it back solves the problem for most people who have tried.

  You can uninstall it by going to programs and features and by clicking on "View installed updates" at the top to the left. You will need to scroll the list to find it. Then right-click on it to get the option uninstall.

• Store does not work in Windows 8.1

  Hello, I use HP laptop computer 15ac-072tx works on 8.1 and the store does not. He said that we could not connect to the Bank. Ty after awhile and it never works

  Hi Kush,

  Thanks for posting your query on the Microsoft Community.

  According to the description, I understand that the Windows store does not.

  Run utility Windows App to diagnose and fix the problem with Windows 8 apps and store.

  You can download the troubleshooter in Windows 8 App from this link "App Troubleshooter".

  What to do if you have problems with a soft

  I suggest you to refer to the suggestions of Linney MVP responded on 11 April 2015 and check if that helps.

  http://answers.Microsoft.com/en-us/Windows/Forum/windows8_1-windows_store/cannot-connect-to-the-Windows-store-error-we/68f25248-4a83-45CF-ac9e-333ab0bffa4f

  Hope this information helps. Please let us know if you need any other help with Windows in the future. We will be happy to help you.

• my browser cannot open google and facebook and other https sites that it does not open even the app store does not work, I tried to change my DNS google DNS and disable IPv6 but still no use, help PLZ!

  my browser cannot open google and facebook and other https sites that it does not open even the app store does not work, I tried to change my DNS google DNS and disable IPv6 but still no use, help PLZ!

  You may have installed one or more variants of the malware "VSearch' ad-injection. Please back up all data, and then take the steps below to disable it.

  Do not use any type of product, "anti-virus" or "anti-malware" on a Mac. It is never necessary for her, and relying on it for protection makes you more vulnerable to attacks, not less.

  Malware is constantly evolving to work around defenses against it. This procedure works now, I know. It will not work in the future. Anyone finding this comment a couple of days or more after it was published should look for a more recent discussion, or start a new one.

  Step 1

  VSearch malware tries to hide by varying names of the files it installs. It regenerates itself also if you try to remove it when it is run. To remove it, you must first start in safe mode temporarily disable the malware.

  Note: If FileVault is enabled in OS X 10.9 or an earlier version, or if a firmware password is defined, or if the boot volume is a software RAID, you can not do this. Ask for other instructions.

  Step 2

  When running in safe mode, load the web page and then triple - click on the line below to select. Copy the text to the Clipboard by pressing Control-C key combination:

  /Library/LaunchDaemons

  In the Finder, select

  Go ▹ go to the folder...

  from the menu bar and paste it into the box that opens by pressing command + V. You won't see what you pasted a newline being included. Press return.

  A folder named "LaunchDaemons" can open. If this is the case, press the combination of keys command-2 to select the display of the list, if it is not already selected.

  There should be a column in the update Finder window. Click this title two times to sort the content by date with the most recent at the top. Please don't skip this step. Files that belong to an instance of VSearch will have the same date of change for a few minutes, then they will be grouped together when you sort the folder this way, which makes them easy to identify.

  Step 3

  In the LaunchDaemons folder, there may be one or more files with the name of this form:

  com Apple.something.plist

  When something is a random string, without the letters, different in each case.

  Note that the name consists of four words separated by dots. Typical examples are:

  com Apple.builins.plist

  com Apple.cereng.plist

  com Apple.nysgar.plist

  There may be one or more items with a name of the form:

  com.something.plist

  Yet once something is a random string, without meaning - not necessarily the same as that which appears in one of the other file names.

  These names consist of three words separated by dots. Typical examples are:

  com.semifasciaUpd.plist

  com.ubuiling.plist

  Sometimes there are items (usually not more than one) with the name of this form:

  com.something .net - preferences.plist

  This name consists of four words (the third hyphen) separated by periods. Typical example:

  com.jangly .net - preferences.plist

  Drag all items in the basket. You may be prompted for administrator login password.

  Restart the computer and empty the trash.

  Examples of legitimate files located in the same folder:

  com.apple.FinalCutServer.fcsvr_ldsd.plist

  com Apple.Installer.osmessagetracing.plist

  com Apple.Qmaster.qmasterd.plist

  com Apple.aelwriter.plist

  com Apple.SERVERD.plist

  com Tether.plist

  The first three are clearly not VSearch files because the names do not match the above models. The last three are not easy to distinguish by the name alone, but the modification date will be earlier than the date at which VSearch has been installed, perhaps several years. None of these files will be present in most installations of Mac OS X.

  Do not delete the folder 'LaunchDaemons' or anything else inside, unless you know you have another type of unwanted software and more VSearch. The file is a normal part of Mac OS X. The "demon" refers to a program that starts automatically. This is not inherently bad, but the mechanism is sometimes exploited by hackers for malicious software.

  If you are not sure whether a file is part of the malware, order the contents of the folder by date modified I wrote in step 2, no name. Malicious files will be grouped together. There could be more than one such group, if you attacked more than once. A file dated far in the past is not part of the malware. A folder in date dated Middle an obviously malicious cluster is almost certainly too malicious.

  If the files come back after you remove the, they are replaced by others with similar names, then either you didn't start in safe mode or you do not have all the. Return to step 1 and try again.

  Step 4

  Reset the home page in each of your browsers, if it has been modified. In Safari, first load the desired home page, then select

  ▹ Safari preferences... ▹ General

  and click on

  Set on the current Page

  If you use Firefox or Chrome web browser, remove the extensions or add-ons that you don't know that you need. When in doubt, remove all of them.

  The malware is now permanently inactivated, as long as you reinstall it never. A few small files will be left behind, but they have no effect, and trying to find all them is more trouble that it's worth.

  Step 5

  The malware lets the web proxy discovery in the network settings. If you know that the setting was already enabled for a reason, skip this step. Otherwise, you should undo the change.

  Open the network pane in system preferences. If there is a padlock icon in the lower left corner of the window, click it and authenticate to unlock the settings. Click the Advanced button, and then select Proxies in the sheet that drops down. Uncheck that Auto Discovery Proxy if it is checked. Click OK, and then apply.

  Step 6

  This step is optional. Open the users and groups in the system preferences and click on the lock icon to unlock the settings. In the list of users, there may be some with random names that have been added by the malware. You can remove these users. If you are not sure whether a user is legitimate, do not delete it.

• Windows Update does not work on new installations of XP Pro

  Hello world

  I installed a new copy of Windows XP Professional on a Dell Precision, I am about to sell, but for some reason any Windows Update does not work. I reinstalled Windows many times, but I still get the same error in WindowsUpdate.log:

  Detection of triggered via api DetectNow
  Received at THE 1 event
  Customer WU succeeds CClientCallRecorder::BeginFindUpdates of AutomaticUpdates with call id {4602F49D-1C30-4205-A0D7-8C4C7143D7A8}
  Customer WU execution call {4602F49D-1C30-4205-A0D7-8C4C7143D7A8} search Call type
  Verification of the different redirector to: http://download.windowsupdate.com/msdownload/update/v5/redir/wuredir.cab
  Verification of the different redirector to: http://download.microsoft.com/windowsupdate/v5/redir/wuredir.cab
  Verification of the different redirector to: http://windowsupdate.microsoft.com/v5/redir/wuredir.cab
  Could not download redirector ACR on test 3: 0x800b0003
  GetWuidentUrlFromRedirector failed due to error 0x800b0003
  IsUpdateRequired failed with error 0x800b0003
  Trying to get proc active data store
  Out-of-proc datastore is now active
  PT: ServerID using {9482F4B4-E343-43B6-B170-9A65BC822C77}
  PT: By using the server URL https://www.update.microsoft.com/ClientWebService/client.asmx
  PT: Calling methods on server
  Add the header accept-encoding: xpress succeeded
  DetectCompressionType return of type 1, hr = 0 x 0
  Methods: 0x8024400a
  PT: Cannot retrieve fault, origin = methods, hr is 0x8024400a
  Synchronization of updates: 0x8024400a
  Customer WU didn't search for update with 0x8024400a error
  Search booster failed, hr is 0x8024400a
  Affecting detection next time to 2012-08-10 07:38:03
  Customer WU reminded AutomaticUpdates with call failed call to search and 0x8024400a error code
  Customer WU complete and delete call {4602F49D-1C30-4205-A0D7-8C4C7143D7A8}
  EVENT REPORT: {3C043957-5881-4F80-8885-81F17DCEC18E} 17 2012-08-09 16:37:59-1000 1 148 101 {D67661EB-2423-451D-BF5D-13199E37DF28} 800b-0003 0 SelfUpdate failure software sync error: Agent failed detecting with reason: 0x800b0003
  EVENT REPORT: {96CC9537-3732-4A2E-B0E3-81C52B13B4BB} 18 2012-08-09 16:38:03-1000 1 148 101 {00000000-0000-0000-0000-000000000000} 0 AutomaticUpdates 8024400 failing software sync error: Agent failed detecting with reason: 0x8024400a

  I tried with and without Avast! Antivirus installed.

  Any suggestions are greatly appreciated - it drives me crazy!

  Thank you!
  Kyle

  You must be at Service Pack 3 level before you can use Windows updates.

  To determine which service pack is currently installed on your computer, follow these steps:

  1. Click Startand then click run.
  2. Copy and paste, or type the following command, and then click OK:

  winver

  A dialog box displays the version of Windows and the service pack that is currently installed on your computer.

  If you haven't already done so, you will need to install the SP2 and SP3 (SP1 note no longer exists).

  How to obtain the latest Windows XP service pack
  http://support.Microsoft.com/kb/322389

  Installation of SP2 - http://support.microsoft.com/gp/xpsp2getinstall

  Steps to take before you install Windows XP Service Pack 3
  http://support.Microsoft.com/kb/950717

  It is stated in "How to obtain the latest service pack XP" is.

  If you have problems obtaining the service pack from Windows Update, you can download the package of standalone update from the Download Center. This page will say that this installation package is intended for it professionals and developers. However, you can download this file safely. The following file is available for download from the Microsoft Download Center:

  Download the Windows XP Service Pack 3 package now

  See also: http://support.microsoft.com/kb/2497281
  You may be unable to access the site Web Windows Update in Windows XP, Windows 2000 or Windows Server 2003

• Windows Update does not work after the hard drive has been replaced

  Hello
  I have the same problem, replaced in my Toshiba HD, rebuild from Sysimage, Windows Update does not work. A ran "fix the problem with the Microsoft Windows Update is not working.
  Problem still exist.
  The message that I got while trying to update: "Windows Update cannot currently check updates,
  because the service is not running. "You may need to restart you computer.
  Stop and then restart the service, still no luck.

  I ran Windows troubleshooting. He finds two problems with Windows Update components, it corrects.
  The problem still exists.

  The other post:

  Another interesting fact:
  After the reconstruction the new disk, user account control does not recognize Windows programs.
  for example: execution of Perfmon.exe, the Publisher is unknown! However, when I download the program Windows FixIt, Publisher is recognized as Microsoft Windows. It seems that user account control does not recognize the Windows programs that had found the new HD, but acknowledges those who is downloaded from the internet.
  I guess there is a problem with the license, Windows was preinstalled on the Toshiba and replace the hard drive could have caused a few conflicts of licensing.

  Separated from the:

  http://answers.Microsoft.com/en-us/Windows/Forum/windows_vista-windows_update/Windows-Update-not-working-after-hard-drive/77ab54ca-34b0-49DF-a268-bd07db68d887

  The same problem. Cloned old HD on a larger hard drive. Everything worked perfectly except NO indexing and update WITHOUT windows - the two recurring problems that seem to appear on the forums after a change of hard disk.

  INDEXING resolved with change to "Intel rapid storage technology." Google what I put in quotes, choose the Download Center and get the specific to your OP and the controller software.

  UPDATES have been a little more frustrating. The microsoft .fixes and convenience stores were without help.

  Go to control panel / system and Maintenance / administration tools

  Select Services

  Stop the Background Intelligent Transfer Service

  Stop Windows Update

  In 'My Computer' go to Windows / Software Distribution

  Right-click "DataStore" folder. Rename it to Datastore.old

  Rename the folder 'Download' Download.old

  Return to Services and restart the Background Intelligent Transfer Service and Windows Update.

  Look for the updates. It will take some time because you deleted the database.

  I hope this helps!