"Windows Store" your purchase could not be completed: something happened and your purchase could not be achieved "why is this error that occur?

When you try to download any application in the Windows store I get the error message "your purchase could not be completed: something happened and your purchase could not be completed. I am connected to the internet and signed on my Microsoft account. It's a common mistake others are experiancing?

Hi, Simeon,.

Are you by chance using the built-in administrator account?

Have you tried to clear the cache to store (if you are facing the same question that Gaara was)?

From the Office:
Press the Windows key + R
Type WSReset.exe and press enter
Reset

You can also try the following:

The process below will put you in a "clean boot" that allows only Microsoft services to run at startup. This will prevent only 3rd-party programs and services from loading at startup.

From the desktop:
Press Windows key + R
In the run box, type msconfig and press enter
On the Services tab, select hide all Microsoft services and click on disable all the
On the Startup tab, click to open the Task Manager
On the Startup tab, right-click and disable each startup item and then close the Task Manager
Click apply/OK on the System Configuration screen, then restart

Once you have completed the test, remember to set your computer to a normal startup.

@Gaara, do you remember what test you ran exactly?

Thank you!

Tags: Windows

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