Windows Update back constantly with error 80073712 when trying to update?
Recently, I reset my computer, which was running Windows 8.1 at the time, which led him back to Windows 8. I tried to update in order to re - install Windows 8.1 but I get this message:
After you click install now, I have this message:
I tried various methods such as running the troubleshooter, running the DISM tool (which cam) upward to an error and uninstall my third-party antivirus. Is there another way I can remedy this?
Hello
Thanks for posting your query in Microsoft Community Forum.
I understand that the computer has been set back Windows 8 Windows 8.1 you did reset. This happens whenever you do Refresh or reset the Windows 8.1. If you want to keep Windows 8.1, you must use the product key for Windows 8.1.
As far as the Windows updates are concerned, I suggest you perform refresh as you tried possible steps already to nothing does not.
To refresh your PC
Drag from the right edge of the screen, tap settings, and then tap Change PC settings.
(If you use a mouse, point to the upper right of the screen, move the pointer of the mouse down, click settingsand then click change PC settings .)Press or click Update and recovery, and then press or click on recovery.
Under Refresh your PC without affecting your files, tap or click on Get started.
Follow the instructions on the screen.
Warning: Apps that you have installed Web sites and DVD will be removed. The applications provided with your PC and applications that you have installed in the Windows store will be resettled. Windows puts a list of apps removed on your desktop after you refresh your PC.
Please refer to the article below: see the section refresh your PC without affecting your files
How to refresh, reset or restore your PC
Hope this information is useful. Please feel free to answer in the case where you are facing in the future other problems with Windows.
Thank you.
Tags: Windows
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