Windows Update does not work - error code 80070490

Using Vista, service pack 2.  Got a flag warning that I could not do the update of Windows and got the above error code.  Any ideas?

Cannot install updates in Windows Vista, Windows 7, Windows Server 2008 and Windows Server 2008 R2
http://support.Microsoft.com/kb/2509997

The system update tool
http://support.Microsoft.com/kb/947821

Tags: Windows

Similar Questions

  • New installation of Win 7 Home Premium 64 bit - Windows Update does not work error 80072F8F

    I just bought and installed WIn 7 Home Prem on a new 1 TB drive.  When I try to run Windows Update I get error 80072F8F.  After reviewing several days, I have now tried and failed to get anywhere:

    • Checked the time date and resynch'ed against the internet several times
    • checked that I can access https://partners.microsoft.com
    • downloaded all certificates of a XP machine and a Vista
    • Use regsvr32 to the following dll: softpub Microsoft initpki mssip32
    • reinstallation of Windows 7 with nothing else

    I can't rename the folder "c:\Windows\SoftwareDistribution" as suggests a position as it is said always used and I can't understand what is using it.

    Please note that the internet works on both IE and Firefox and I have activated Windows 7.

    It's driving me crazy.  How Microsoft may not get its own OS for talking to himself!  Win 7 is fine for now, but it won't take long to get left behind, if I can't run updates.  Can I still use XP I put up as a dual boot.

    You can encounter errors related to connect temporary [e.g. 0x80072EFF 0x80072EFE 0x80072EFD; 0x80072EEF; 0x80072EE2; 0x80072EE7; 0xC80003FA; 0x8024402F] when you use Windows Update or Microsoft Update to install updates
    http://support.Microsoft.com/kb/836941

    Reset Windows Update components:
    http://support.Microsoft.com/kb/971058
    http://support.Microsoft.com/kb/883825

    HowManage , Configure and troubleshoot Windows updates

    If the problem persists, have you tried to create another user account and see if that fixes the problem?

    Releasing it's easy: with Windows | ActiveWin | Laptops | Microsoft MVP

  • Windows updates will not install error Code 80070490

    How can I fix this error code so I can install the latest update?

    You receive an error code "0 x 80070490" when you use Microsoft Update or Windows Update Web sites to install updates

    ....... If the system update readiness tool solves the problem, you will need repair Windows. .....

    http://support.Microsoft.com/default.aspx/KB/958044?p=1>

  • Windows update does not-8007006D error code

    I have not seen this one before - 8007006D
    All the answers?

    Hi petedavo,

    You will need to maybe reset the Windows Update components, download the Microsoft fix - it from the link and run the wizard that automatically resets the windows update components, if it does not, I recommend that reset you manually update windows components from the link:

    How to reset the Windows Update components?

    http://support.Microsoft.com/kb/971058

    You should also run a SFC scan. Follow the steps below to perform a scan of the SFC.

    The scan SFC enforcement procedure:

    1. click on the Start button

    2. on the Start Menu, click all programs followed by accessories

    3. in the menu accessories, right-click on command line option

    4. in the drop-down menu that appears, click the "Run as Administrator" option

    5. If you have the User Account Control (UAC) enabled, you will be asked permission before the opening of the command line. You simply press the button continue if you are the administrator or insert password etc.

    6. in the command prompt window, type: sfc/scannow then press enter

    7. a message is displayed to indicate that "the analysis of the system will start.

    8. be patient because the analysis may take some time

    9. If all the files need replace SFC will replace them. You may be asked to insert your Vista DVD for this process to continue

    10. If all goes although you should, after the analysis, see the following message "Windows resource protection not found any breach of integrity.

    11. once the scan is finished, close the command prompt window, restart the computer and check.

    These steps should solve the problem, give it a try and check if you are able to perform the update of windows

    Hope this information is useful.

    Thanks and regards.

    Thahaseena M
    Microsoft Answers Support Engineer.
    Visit our Microsoft answers feedback Forum and let us know what you think.

  • Windows Update does not work, error OX80244019

    I did a system restore. Everything works well except windows update.

    You cannot download updates when you access the Windows Update Web site from a Windows XP-based computer that is behind a firewall or a proxy server
    http://support.Microsoft.com/kb/896226

  • Windows Update does not work error 0 x 80240036 and 0 x 8024400

    Cannot start windows update

    Hello

    Were there any changes made on the computer before the show?

    Method 1:

    See the article and check if that helps:

    You cannot install updates from Windows Update, Microsoft Update, or by using the auto update after a repair of Windows XP after installing Windows XP SP3 immediately after a clean installation of Windows XP SP2 or

    http://support.Microsoft.com/kb/943144

    Method 2:

    Important: this section, method, or task contains steps that tell you how to modify the registry. However, serious problems can occur if you modify the registry incorrectly. Therefore, make sure that you proceed with caution. For added protection, back up the registry before you edit it. Then you can restore the registry if a problem occurs.

    For more information about how to back up the registry, see the link:

    Back up the registry

    http://support.Microsoft.com/kb/322756

    I also suggest you follow the steps mentioned in the given article:

    You cannot install some programs or updates

    http://support.Microsoft.com/kb/822798

  • Windows Update does not work. Microsoft Update NOT work.error code 80072EE2

    Original title: Windows Update does not work. Microsoft Update DOES not work.

    Automatic update does not work.  When I try to manually update I get error code 80072EE2.  I tried Microsoft Automated Troubleshooting Services.  Whenever it reports it has repaired errors, however there is no improvement.

    There may be another reason -

    Most popular right now: http://support.kaspersky.com/viruses/solutions?qid=208280684

    TaurArian [MVP] 07/01/2005-30/06/2011. The information has been provided * being * with no guarantee or warranty. What works for some, may not always work for others.

  • Windows update does not work and displays C80044E error code.

    Windows update does not work and displays C80044E error code.

    Hello

    I suggest you to try the steps below and check if it helps.

    View update history.

    http://Windows.Microsoft.com/en-us/Windows-Vista/see-which-Windows-updates-are-installed

    Let me know the description the updates that do not have the status.

    Method 1: Try to reset components to update Windows from the following link and then try to install the updates.

    http://support.Microsoft.com/kb/971058

    Method 2: If the problem persists then try to set your computer in check and clean boot state, if the same problem occurs.

    By setting your boot system minimum state helps determine if third-party applications or startup items are causing the problem.

    How to troubleshoot a problem by performing a clean boot in Windows Vista or Windows 7:
    http://support.Microsoft.com/kb/929135

    Note: After the boot minimum troubleshooting step, follow step 7 in the link provided to return the computer to a Normal startup mode.

    More information: The problems with the installation of the updates:
    http://Windows.Microsoft.com/en-us/Windows-Vista/troubleshoot-problems-with-installing-updates

    Hope this information is useful.

  • Windows Update does not work, get error 641, 80070641 and 8004FF01 on Vista Home Premium

    Windows Update does not work, get error 641, 80070641 and 8004FF01 on Vista Home Premium

    Hello!

    the mechanic system?
    It's what has helped us to

    Open Notepad.

    Copy the following into Notepad and save it as fixme.reg

       push all the files and then save it to your desktop.

    Windows Registry Editor Version 5.00

     

    [HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Services\msiserver]

    'DisplayName"="@%SystemRoot%\\system32\\msimsg.dll,-27 '.

    "ImagePath" = hex (2): 25, 00, 73, 00, 79, 00, 73, 00, 74, 00, 65, 00, 6 d, 00, 72, 00, 6f, 00, 6f, 00,------.

    74,00,25,00 5 C 00, 73, 00, 79, 00, 73, 00, 74, 00, 65, 00, 6 D, 00, 33, 00, 32, 00, 5 C, 00, 6 D,------.

    00,73,00,69,00,65,00,78,00,65,00,63,00,20,00, 2f, 56, 00, 00, 00, 00

    'Description"="@%SystemRoot%\\system32\\msimsg.dll,-32 '.

    "LocalSystem ObjectName"=""

    "ErrorControl" = DWORD: 00000001

    "Start" = dword:00000003

    'Type' = dword:00000010

    "DependOnService" = hex (7): 72, 00, 70, 00, 63, 00, 73, 00, 73, 00, 00, 00, 00, 00

    "ServiceSidType" = DWORD: 00000001

    "RequiredPrivileges" is hex (7): 53, 00, 65, 00, 54, 00, 63, 00 62 00, 50, 00, 72, 00, 69, 00, 76,------.

    00,69,00 6 C 00, 65, 00, 67, 00, 65, 00, 00, 00, 53, 00, 65, 00, 43, 00, 72, 00, 65, 00, 61, 00,------.

    74,00,65,00,50,00,61,00,67,00,65,00,66,00,69,00, 6 C, 00, 65, 00, 50, 00, 72, 00, 69,--------.

    00,76,00,69,00 6 c 00, 65, 00, 67, 00, 65, 00, 00, 00, 53, 00, 65, 00, 4 c, 00, 6f 00, 63, 00,------.

    6B, 00, 4 d, 00, 65, 00, 6 d, 00, 6f, 00, 72, 00, 79, 00, 50, 00, 72, 00, 69, 00, 76, 00, 69, 00, 6 c,

    00,65,00,67,00,65,00,00,00,53,00,65,00,49,00, 6F, 00, 63, 00, 72, 00, 65, 00, 61, 00,------.

    73,00,65,00,42,00,61,00,73,00,65,00,50,00,72,00,69,00, 6f, 00, 72, 00, 69, 00, 74,------.

    00,79,00,50,00,72,00,69,00,76,00,69,00 6 C 00, 65, 00, 67, 00, 65, 00, 00, 00, 53, 00,------.

    65,00,43,00,72,00,65,00,61,00,74,00,65,00,50,00,65,00,72,00, 6 d, 00, 61, 00, 6e,------.

    00,65,00, 6F, 00, 74, 00, 50, 00, 72, 00, 69, 00, 76, 00, 69, 00, 6 C, 00, 65, 00, 67, 00, 65, 00,------.

    00,00,53,00,65,00,41,00,75,00,64,00,69,00,74,00,50,00,72,00,69,00,76,00,69,------.

    00, 6 C, 00, 65, 00, 67, 00, 65, 00, 00, 00, 53, 00, 65, 00, 53, 00, 65, 00, 63, 00, 75, 00, 72, 00,------.

    69,00,74,00,79,00,50,00,72,00,69,00,76,00,69,00, 6 C, 00, 65, 00, 67, 00, 65, 00, 00,------.

    00,53,00,65,00,43,00,68,00,61,00, 6F, 00, 00, 65, 67, 00, 4F, 00, 6f, 00, 00, 69, 74, 00,------.

    66,00,79,00,50,00,72,00,69,00,76,00,69,00 6 C 00, 65, 00, 67, 00, 65, 00, 00, 00, 53,------.

    00,65,00,50,00,72,00, 6f, 66, 00, 00, 69, 00, 6 c, 00, 65, 00, 53, 69, 00, 00, 6F, 00, 67, 00,------.

    6 c, 00, 65, 00, 50, 00, 72, 00, 6f, 00, 63, 00, 65, 00, 73, 00, 73, 00, 50, 00, 72, 00, 69, 00, 76,------.

    00,69,00, 6 C, 00, 65, 00, 67, 00, 65, 00, 00, 00, 53, 00, 65, 00, 49, 00, 6 D, 00, 00, 65, 70, 00,------.

    72,00,73,00, 6f, 00, 6F, 00, 61, 00, 74, 00, 65, 00, 50, 00, 72, 00, 69, 00, 76, 00, 69, 00, 6 c,

    00,65,00,67,00,65,00,00,00,53,00,65,00,43,00,72,00,65,00,61,00,74,00,65,00,------.

    47.00, 6 c, 00, 6f, 00, 62, 00, 61, 00, 6 c, 00, 50, 00, 72, 00, 69, 00, 76, 00, 69, 00, 6 c, 00, 65,.

    00,67,00,65,00,00,00,53,00,65,00,41,00,73,00,73,00,69,00,67,00, 6F, 00, 50, 00,------.

    72,00,69,00, 6 d, 00, 61, 00, 72, 00, 79, 00, 54, 00, 6f, 00, 6 b, 65, 00, 00, 6F, 00, 00, 50, 72,------.

    00,69,00,76,00,69,00 6 C 00, 65, 00, 67, 00, 65, 00, 00, 00, 53, 00, 65, 00, 52, 00, 65, 00,------.

    73,00,74,00, 6f, 00, 72, 00, 65, 50, 00, 00, 72, 00, 69, 00, 76, 00, 69, 00, 6 c, 00 65 00, 67,.

    00,65,00,00,00,53,00,65,00,49,00, 6F, 00, 63, 00, 72, 00, 65, 00, 61, 00, 73, 00, 65, 00,------.

    51,00,75,00, 6f, 00, 74, 00, 61, 50, 00, 00, 72, 00, 69, 00, 76, 00, 69, 00, 6 c, 00 65 00, 67,.

    00,65,00,00,00,53,00,65,00,53,00,68,00,75,00,74,00,64,00, 6f, 77, 00, 00, 6F, 00,------.

    50,00,72,00,69,00,76,00,69,00 6 C 00, 65, 00, 67, 00, 65, 00, 00, 00, 53, 00, 65, 00, 54,------.

    00,61,00, 6B, 00, 65, 00, 4f, 77, 00, 00, 6F, 00, 65, 72, 00, 00, 73, 00, 68, 00, 00, 69, 70, 00,------.

    50,00,72,00,69,00,76,00,69,00, 6 C, 00, 65, 00, 67, 00, 65, 00, 00, 00, 53, 00, 65, 00, 4 C,

    00, 6f, 00, 61, 00, 64, 00, 44, 00, 72, 00, 69, 00, 76, 00, 65, 00, 72, 00, 50, 00, 72, 00, 69, 00,------.

    76,00,69,00, 6 c, 00, 65, 00, 67, 00, 65, 00, 00, 00, 53, 00, 65, 00, 42, 00, 61, 00, 63, 00, 6 b------.

    00,75,00,70,00,50,00,72,00,69,00,76,00,69,00 6 C 00, 65, 00, 67, 00, 65, 00, 00, 00,------.

    00.00

    "FailureActions" = hex: 84, 03, 00, 00, 00, 00, 00, 00, 00, 00, 00, 00, 03, 00, 00, 00, 14, 00, 00,------.

    00,01,00,00,00, c0, d4, 01, 00, 01, 00, 00, 00, e0, 93, 04, 00, 00, 00, 00, 00, 00, 00, 00, 00

    Go to your desktop and double-click the file name fixme.reg

    Restart the PC and try to install the updates again

    or

    Click Start.

    Type regedit in the search field and press to enter.

    On the registry change windows click on file and select import.

    Navigate to the location where the fixme.reg file and select the file.

    Click ok on the windows screen once the registry is merged successfully.

    Restart computer and check if updates installs.

    * We had system mechanic and I uninstalled it since I discovered that it corrupted my windows installer.

    Hope this helps

    Microsoft KB article

    http://support.Microsoft.com/kb/2642495

    Thank you!

    Makoi

  • Windows Update does not work on new installations of XP Pro

    Hello world

    I installed a new copy of Windows XP Professional on a Dell Precision, I am about to sell, but for some reason any Windows Update does not work. I reinstalled Windows many times, but I still get the same error in WindowsUpdate.log:

    Detection of triggered via api DetectNow
    Received at THE 1 event
    Customer WU succeeds CClientCallRecorder::BeginFindUpdates of AutomaticUpdates with call id {4602F49D-1C30-4205-A0D7-8C4C7143D7A8}
    Customer WU execution call {4602F49D-1C30-4205-A0D7-8C4C7143D7A8} search Call type
    Verification of the different redirector to: http://download.windowsupdate.com/msdownload/update/v5/redir/wuredir.cab
    Verification of the different redirector to: http://download.microsoft.com/windowsupdate/v5/redir/wuredir.cab
    Verification of the different redirector to: http://windowsupdate.microsoft.com/v5/redir/wuredir.cab
    Could not download redirector ACR on test 3: 0x800b0003
    GetWuidentUrlFromRedirector failed due to error 0x800b0003
    IsUpdateRequired failed with error 0x800b0003
    Trying to get proc active data store
    Out-of-proc datastore is now active
    PT: ServerID using {9482F4B4-E343-43B6-B170-9A65BC822C77}
    PT: By using the server URL https://www.update.microsoft.com/ClientWebService/client.asmx
    PT: Calling methods on server
    Add the header accept-encoding: xpress succeeded
    DetectCompressionType return of type 1, hr = 0 x 0
    Methods: 0x8024400a
    PT: Cannot retrieve fault, origin = methods, hr is 0x8024400a
    Synchronization of updates: 0x8024400a
    Customer WU didn't search for update with 0x8024400a error
    Search booster failed, hr is 0x8024400a
    Affecting detection next time to 2012-08-10 07:38:03
    Customer WU reminded AutomaticUpdates with call failed call to search and 0x8024400a error code
    Customer WU complete and delete call {4602F49D-1C30-4205-A0D7-8C4C7143D7A8}
    EVENT REPORT: {3C043957-5881-4F80-8885-81F17DCEC18E} 17 2012-08-09 16:37:59-1000 1 148 101 {D67661EB-2423-451D-BF5D-13199E37DF28} 800b-0003 0 SelfUpdate failure software sync error: Agent failed detecting with reason: 0x800b0003
    EVENT REPORT: {96CC9537-3732-4A2E-B0E3-81C52B13B4BB} 18 2012-08-09 16:38:03-1000 1 148 101 {00000000-0000-0000-0000-000000000000} 0 AutomaticUpdates 8024400 failing software sync error: Agent failed detecting with reason: 0x8024400a

    I tried with and without Avast! Antivirus installed.

    Any suggestions are greatly appreciated - it drives me crazy!

    Thank you!
    Kyle

    You must be at Service Pack 3 level before you can use Windows updates.

    To determine which service pack is currently installed on your computer, follow these steps:

    1. Click Startand then click run.
    2. Copy and paste, or type the following command, and then click OK:

    winver

    A dialog box displays the version of Windows and the service pack that is currently installed on your computer.

    If you haven't already done so, you will need to install the SP2 and SP3 (SP1 note no longer exists).

    How to obtain the latest Windows XP service pack
    http://support.Microsoft.com/kb/322389

    Installation of SP2 - http://support.microsoft.com/gp/xpsp2getinstall

    Steps to take before you install Windows XP Service Pack 3
    http://support.Microsoft.com/kb/950717

    It is stated in "How to obtain the latest service pack XP" is.

    If you have problems obtaining the service pack from Windows Update, you can download the package of standalone update from the Download Center. This page will say that this installation package is intended for it professionals and developers. However, you can download this file safely. The following file is available for download from the Microsoft Download Center:

    Download the Windows XP Service Pack 3 package now

    See also: http://support.microsoft.com/kb/2497281
    You may be unable to access the site Web Windows Update in Windows XP, Windows 2000 or Windows Server 2003

  • Diagnostic report (1.9.0027.0) and my windows update does not work.

    Separated from this thread.

    I have almost the same problem, + my windows update does not work.

    Everything really slows down my PC

    Here are my results with MGAD

    Help please..!

    Diagnostic report (1.9.0027.0):
    -----------------------------------------
    Validation of Windows data-->

    Validation code: 0
    Validation caching Code online: n/a, hr = 0xc004f012
    Windows product key: *-* - YG69F - 9M66D-PMJBM
    The Windows Product Key hash: /kehptF9HHVxM5d8dUnqgcfndXw =
    Windows product ID: 00426-OEM-8992662-00497
    Windows product ID type: 2
    Windows license Type: OEM SLP
    The Windows OS version: 6.1.7601.2.00010100.1.0.001
    ID: {A4E726A5-77E8-42E6-AE5F-6F881531F528} (1)
    Admin: Yes
    TestCab: 0x0
    LegitcheckControl ActiveX: N/a, hr = 0 x 80070002
    Signed by: n/a, hr = 0 x 80070002
    Product name: Windows 7 Ultimate
    Architecture: 0x00000000
    Build lab: 7601.win7sp1_gdr.110408 - 1631
    TTS error:
    Validation of diagnosis:
    Resolution state: n/a

    Given Vista WgaER-->
    ThreatID (s): n/a, hr = 0 x 80070002
    Version: N/a, hr = 0 x 80070002

    Windows XP Notifications data-->
    Cached result: n/a, hr = 0 x 80070002
    File: No.
    Version: N/a, hr = 0 x 80070002
    WgaTray.exe signed by: n/a, hr = 0 x 80070002
    WgaLogon.dll signed by: n/a, hr = 0 x 80070002

    OGA Notifications data-->
    Cached result: n/a, hr = 0 x 80070002
    Version: N/a, hr = 0 x 80070002
    OGAExec.exe signed by: n/a, hr = 0 x 80070002
    OGAAddin.dll signed by: n/a, hr = 0 x 80070002

    OGA data-->
    Office status: 103 blocked VLK
    Microsoft Office Enterprise 2007 - 103 blocked VLK
    OGA Version: N/a, 0 x 80070002
    Signed by: n/a, hr = 0 x 80070002
    Office Diagnostics: 025D1FF3-364-80041010_025D1FF3-229-80041010_025D1FF3-230-1_025D1FF3-517-80040154_025D1FF3-237-80040154_025D1FF3-238-2_025D1FF3-244-80070002_025D1FF3-258-3

    Data browser-->
    Proxy settings: N/A
    User Agent: Mozilla/4.0 (compatible; MSIE 8.0; Win32)
    Default browser: E:\Users\Andersons family Inc\AppData\Local\Google\Chrome\Application\chrome.exe
    Download signed ActiveX controls: fast
    Download unsigned ActiveX controls: disabled
    Run ActiveX controls and plug-ins: allowed
    Initialize and script ActiveX controls not marked as safe: disabled
    Allow the Internet Explorer Webbrowser control scripts: disabled
    Active scripting: allowed
    Recognized ActiveX controls safe for scripting: allowed

    Analysis of file data-->

    Other data-->
    Office details: {A4E726A5-77E8-42E6-AE5F-6F881531F528}1.9.0027.06.1.7601.2.00010100.1.0.001x 32*-*-*-*-PMJBM00426-OEM-8992662-004972S-1-5-21-2881089878-228829905-3463415677MSIMS-7369American Megatrends Inc.. V2.0 20070612000000.000000 + 0000F5E3007018400F804260409FLE Standard Time(GMT+02:00)03103103Microsoft Office Enterprise 200712fFic3JgCreGGRxyF8uMWB4R4Jcg =89388-707-1528066-6517814 ACD7202654E586

    Content Spsys.log: 0 x 80070002

    License data-->
    The software licensing service version: 6.1.7601.17514

    Name: Windows 7 Ultimate edition
    Description: operating system Windows - Windows (r) 7, channel OEM_SLP
    Activation ID: 7cfd4696-69a9-4af7-af36-ff3d12b6b6c8
    ID of the application: 55c92734-d682-4d71-983e-d6ec3f16059f
    Extended PID: 00426-00178-926-600497-02-1062-7601.0000-0032016
    Installation ID: 013476459360581333553453351230301256370565945071587434
    Processor certificate URL: http://go.microsoft.com/fwlink/?LinkID=88338
    The machine certificate URL: http://go.microsoft.com/fwlink/?LinkID=88339
    Use license URL: http://go.microsoft.com/fwlink/?LinkID=88341
    Product key certificate URL: http://go.microsoft.com/fwlink/?LinkID=88340
    Partial product key: PMJBM
    License status: initial grace period
    Time remaining: 11640 minute (s) on (8 day (s))
    Remaining Windows rearm count: 4
    Time to trust: 2016.01.03. 14:38:33

    Windows Activation Technologies-->
    HrOffline: 0x00000000
    HrOnline: n/a
    Beyond: 0 x 0000000000000000
    Event time stamp: n/a
    ActiveX: Registered, Version: 7.1.7600.16395
    The admin service: not registered - 0x80070005
    Output beyond bitmask:

    --> HWID data
    Current Hash HWID: NAAAAAIABAABAAEAAQABAAAAAQABAAEAJJQI2ASjydWksfYW8iziSz7piA6N7xiXME7I9A ==

    Activation 1.0 data OEM-->
    N/A

    Activation 2.0 data OEM-->
    BIOS valid for OA 2.0: Yes, but no SLIC table
    Windows marker version: N/A
    OEMID and OEMTableID consistent: n/a
    BIOS information:
    ACPI Table name OEMID value OEMTableID value
    APIC1118 APIC 061207
    FACP 061207 FACP1118
    MCFG 061207 OEMMCFG
    061207 OEMB1118 LASRYVITRAGE

    A copy of Lenovo OEM of Windows 7 Ultimate has been installed on a computer with a card mother MSI previous to the introduction of Windows 7... Copies of Lenovo OEM windows are approved by Microsoft for use only with a new Lenovo computer.

    The copy installed Windows 7 is a counterfeit. You must purchase a new copy of Windows or to revert to the original copy installed on the computer when it was bought new.

    OGA data-->
    Office status: 103 blocked VLK
    Microsoft Office Enterprise 2007 - 103 blocked VLK

    You have Microsoft Office Enterprise 2007 is approved for use by large companies, which is not normally found on a computer at home. The permit holder must validate the license. Until it is validated, you will not be able to update to Microsoft Office. If the holder of the license is your employer, you should seek their help, otherwise the software must be removed from your computer.

  • Windows 7 reports as "Not true" after replacement drive. Windows Update does not work. Any idea?

    I got a report that my drive was in imminent danger of failure.   Bought and made a direct disc-copy of the old disk cloning.    Everything seems to work fine, but now I'm getting the pop up that says Windows is "not true."    Windows shows as active, and nothing I've tried will stop the pop-up.  Worse, Windows Update does NOT work, and without running a few updates, I'm dead in the water for the use of new devices.

    I ran MGADiag.   Here is that content.   Any help is greatly apprectiated!

    ----------------------------------------------------------------------------------------------------------

    Diagnostic report (1.9.0027.0):
    -----------------------------------------
    Validation of Windows data-->

    Validation code: 0x8004FE21
    Validation caching Code online: n/a, hr = 0xc004f012
    Windows product key: *-* - QCPVQ - KHRB8-RMV82
    Windows product key hash: + Rj3N34NLM2JqoBO/OzgzTZXgbY =
    Windows product ID: 00359-OEM-8992687-00095
    Windows product ID type: 2
    Windows license Type: OEM SLP
    The Windows OS version: 6.1.7601.2.00010300.1.0.003
    ID: {F8417B78-D747-4A8A-9ED2-D65405A9DA4E} (1)
    Admin: Yes
    TestCab: 0x0
    LegitcheckControl ActiveX: N/a, hr = 0 x 80070002
    Signed by: n/a, hr = 0 x 80070002
    Product name: Windows 7 Home Premium
    Architecture: 0 x 00000009
    Build lab: 7601.win7sp1_gdr.140303 - 2144
    TTS error:
    Validation of diagnosis:
    Resolution state: n/a

    Given Vista WgaER-->
    ThreatID (s): n/a, hr = 0 x 80070002
    Version: N/a, hr = 0 x 80070002

    Windows XP Notifications data-->
    Cached result: n/a, hr = 0 x 80070002
    File: No.
    Version: N/a, hr = 0 x 80070002
    WgaTray.exe signed by: n/a, hr = 0 x 80070002
    WgaLogon.dll signed by: n/a, hr = 0 x 80070002

    OGA Notifications data-->
    Cached result: n/a, hr = 0 x 80070002
    Version: N/a, hr = 0 x 80070002
    OGAExec.exe signed by: n/a, hr = 0 x 80070002
    OGAAddin.dll signed by: n/a, hr = 0 x 80070002

    OGA data-->
    Office status: 100 authentic
    Microsoft Office Enterprise 2007 - 100 authentic
    Microsoft Office Home and Student 2007-100 authentic
    OGA Version: N/a, 0 x 80070002
    Signed by: n/a, hr = 0 x 80070002
    Office Diagnostics: 77F760FE-153-80070002_7E90FEE8-175-80070002_025D1FF3-364-80041010_025D1FF3-229-80041010_025D1FF3-230-1_025D1FF3-517-80040154_025D1FF3-237-80040154_025D1FF3-238-2_025D1FF3-244-80070002_025D1FF3-258-3_E2AD56EA-765-d003_E2AD56EA-766-0_E2AD56EA-134-80004005_E2AD56EA-765-b01a_E2AD56EA-766-0_E2AD56EA-148-80004005_16E0B333-89-80004005_B4D0AA8B-1029-80004005_B4D0AA8B-920-80070057

    Data browser-->
    Proxy settings: N/A
    User Agent: Mozilla/4.0 (compatible; MSIE 8.0; Win32)
    Default browser: C:\Program Files (x 86) \Mozilla Firefox\firefox.exe
    Download signed ActiveX controls: fast
    Download unsigned ActiveX controls: disabled
    Run ActiveX controls and plug-ins: allowed
    Initialize and script ActiveX controls not marked as safe: disabled
    Allow the Internet Explorer Webbrowser control scripts: disabled
    Active scripting: allowed
    Recognized ActiveX controls safe for scripting: allowed

    Analysis of file data-->
    [File mismatch: C:\Windows\system32\wat\watadminsvc.exe[7.1.7600.16395], Hr = 0 x 80092003
    [File mismatch: C:\Windows\system32\wat\watux.exe[7.1.7600.16395], Hr = 0 x 80092003
    [File mismatch: C:\Windows\system32\sppobjs.dll[6.1.7601.17514], Hr = 0 x 80092003
    [File mismatch: C:\Windows\system32\sppc.dll[6.1.7601.17514], Hr = 0x800b0100
    [File mismatch: C:\Windows\system32\sppcext.dll[6.1.7600.16385], Hr = 0x800b0100
    [File mismatch: C:\Windows\system32\sppwinob.dll[6.1.7601.17514], Hr = 0 x 80092003
    [File mismatch: C:\Windows\system32\slc.dll[6.1.7600.16385], Hr = 0x800b0100
    [File mismatch: C:\Windows\system32\slcext.dll[6.1.7600.16385], Hr = 0x800b0100
    [File mismatch: C:\Windows\system32\sppuinotify.dll[6.1.7600.16385], Hr = 0 x 80092003
    [File mismatch: C:\Windows\system32\slui.exe[6.1.7601.17514], Hr = 0 x 80092003
    [File mismatch: C:\Windows\system32\sppcomapi.dll[6.1.7601.17514], Hr = 0x800b0100
    [File mismatch: C:\Windows\system32\sppcommdlg.dll[6.1.7600.16385], Hr = 0x800b0100
    [File mismatch: C:\Windows\system32\sppsvc.exe[6.1.7601.17514], Hr = 0 x 80092003
    [File mismatch: C:\Windows\system32\drivers\spsys.sys[6.1.7127.0], Hr = 0 x 80092003
    [File mismatch: C:\Windows\system32\drivers\spldr.sys[6.1.7127.0], Hr = 0 x 80092003
    [File mismatch: C:\Windows\system32\systemcpl.dll[6.1.7601.17514], Hr = 0x800b0100
    [File mismatch: C:\Windows\system32\user32.dll[6.1.7601.17514], Hr = 0x800b0100

    Other data-->
    Office details: {F8417B78-D747-4A8A-9ED2-D65405A9DA4E}1.9.0027.06.1.7601.2.00010300.1.0.003x 64*-*-*-*-RMV8200359-OEM-8992687-000952S-1-5-21-3615725035-2700926363-1652036055Dell Inc.. Inspiron 1545 Dell Inc.. A11 20090827000000.000000 + 00070FD3607018400F804090409Central Standard Time(GMT-06:00)03DELL WN09 100100Microsoft Office Enterprise 20071264BC76978749586GW6PzcEVEDTVKeO5Ym5UUm41dBk =89388-707-0441865-6559414100Microsoft Office home and Student 20071219

    Content Spsys.log: 0 x 80070002

    License data-->
    The software licensing service version: 6.1.7601.17514

    Name: Windows 7 HomePremium edition
    Description: operating system Windows - Windows (r) 7, channel OEM_SLP
    Activation ID: d2c04e90-c3dd-4260-b0f3-f845f5d27d64
    ID of the application: 55c92734-d682-4d71-983e-d6ec3f16059f
    Extended PID: 00359-00178-926-800095-02-1033-7600.0000-3312009
    Installation ID: 004293808462381663381400261494038926624675101980836995
    Processor certificate URL: http://go.microsoft.com/fwlink/?LinkID=88338
    The machine certificate URL: http://go.microsoft.com/fwlink/?LinkID=88339
    Use license URL: http://go.microsoft.com/fwlink/?LinkID=88341
    Product key certificate URL: http://go.microsoft.com/fwlink/?LinkID=88340
    Partial product key: RMV82
    License status: licensed
    Remaining Windows rearm count: 3
    Trust time: 22/06/2015-13:55:06

    Windows Activation Technologies-->
    HrOffline: 0x8004FE21
    HrOnline: n/a
    Beyond: 0x000000000001EFF0
    Event timestamp: 6:22:2015 11:15
    ActiveX: Registered, Version: 7.1.7600.16395
    The admin service: recorded, Version: 7.1.7600.16395
    Output beyond bitmask:
    Altered the file: %systemroot%\system32\sppobjs.dll
    Altered the file: %systemroot%\system32\sppc.dll|sppc.dll.mui
    Altered the file: %systemroot%\system32\sppcext.dll|sppcext.dll.mui
    Altered the file: %systemroot%\system32\sppwinob.dll
    Altered the file: %systemroot%\system32\slc.dll|slc.dll.mui
    Altered the file: %systemroot%\system32\slcext.dll|slcext.dll.mui
    Altered the file: %systemroot%\system32\sppuinotify.dll|sppuinotify.dll.mui
    Tampered files: Check %systemroot%\system32\slui.exe|slui.exe.mui|COM
    Altered the file: %systemroot%\system32\sppcomapi.dll|sppcomapi.dll.mui
    Altered the file: %systemroot%\system32\sppcommdlg.dll|sppcommdlg.dll.mui
    Altered the file: %systemroot%\system32\sppsvc.exe|sppsvc.exe.mui
    Altered the file: %systemroot%\system32\drivers\spsys.sys

    --> HWID data
    Current Hash HWID: LgAAAAEAAQABAAIAAAABAAAAAgABAAEAeqj + MrAO2jOkW3YOKB9UbRq90qZGyg ==

    Activation 1.0 data OEM-->
    N/A

    Activation 2.0 data OEM-->
    BIOS valid for OA 2.0: Yes
    Windows marker version: 0 x 20001
    OEMID and OEMTableID consistent: Yes
    BIOS information:
    ACPI Table name OEMID value OEMTableID value
    APIC DELL WN09
    FACP DELL WN09
    HPET DELL WN09
    MCFG DELL WN09
    WN09 DELL SLIC
    SSDT PmRef CpuPm

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