Windows Update error Code 80246008 on system running Windows 7

Hello

I have a problem installing the Windows updates on my system (running Windows 7).

Windows Update tells me that I have three important updates, but when I try to download, it tells me that they do not have.

Thanks in advance for any help you can offer.

All the best, Greatdaytobealive

Norton applications are notorious for not not upgrade (or uninstalling) itself. See if the following solves your problem:

1. download the Norton Removal Tool, save it to your desktop: ftp://ftp.symantec.com/public/english_us_canada/removal_tools/Norton_Removal_Tool.exe

2. close all open applications (that is, anything with an icon on the taskbar).

3. After completing some you have a copy of your handy product key, uninstall all Norton software (including LiveUpdate and everything Norton Add ons) via Control Panel | Programs | Uninstall a program (or Control Panel |) Programs and features, if you are using the classic view).

4 IMPORTANT! -Online activate Windows Firewall immediately after the restart.

NB: Now you're "working without a net": no to ANYTHING else online (e.g., navigation, reading e-mail, chat) until you have completed step #7 below!

5. right click on the file that you saved in step #1 above, and then select run as administrator.  DO TAP not your keyboard until the race ends, then restart.

6. do a clean install of the 2010 version of your Norton application (for example, Norton 360 2010) using your product ID & reboot: http://www.symantec.com/norton/support/kb/web_view.jsp?wv_type=public_web&docurl=20080514162318EN

TIP: Do not activate or install additional modules of Norton (for example, Norton Anti-Phishing) immediately.

7. manually and repeatedly run LiveUpdate until you get a prompt "no update more".

8 test cycle.

~ Robear Dyer (PA Bear) ~ MS MVP (that is to say, mail, security, Windows & Update Services) since 2002 ~ WARNING: MS MVPs represent or work for Microsoft

Tags: Windows

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