Windows Update is stuck look for updates please help

I get very frustrated because one of my programs usually open unless I do an update of the platform, but when I try to update my computer is just stuck to 'check updates' and its been like that for more than a day. I don't know what to do, I called the support microsoft product, and even that they did not help. This is a new computer with windows 7 pro. Please help me I am very frustrated.

3020369 is only a prerequisite for the KB3172605, a criticism:

https://support.Microsoft.com/kb/3172605

Best regards, VZ :)

Tags: Windows

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