Windows XP, Outlook Express - deletes the original e-mail after response sent

When I open an email and answer, OE automatically removes the email received and I can't get it back.  What can I do?

While in the Inbox: view | Current view. Make that sure show all Messages is checked and not Hide the Read Messages.

Tags: Windows

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    If you use Outlook Express as the default mail Client, why same Outlook there?

    Microsoft Outlook 2003 updates [for example, KB977840] change default mail manager in Microsoft Outlook
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    Dear Ms team / users.

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    Follow these steps only if no one else is using this Outlook Express identity.

    1: in OE: tools | Accounts | Delete the account.

    2: delete all messages in the OE files and empty the deleted items folder.

    3: remove all the dbx files in the message of store with OE closed. When it is open, new, and create empty dbx files.

    Tools | Options | Maintenance | Store folder will reveal the location of your Outlook Express files. Note the location and navigate on it in Explorer Windows or, copy and paste in start | Run.

    In Windows XP, the files of user OE (DBX and WAB) are by default marked as hidden. To view these files in Windows Explorer, you must enable Show hidden files and folders under start | Control Panel | Folder Options icon | Opinion, or in Windows Explorer. Tools | Folder options | View.

    Close OE store folder and open Outlook Express. Select all the dbx files and delete them.

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    Using Windows XP.  No matter what I do, I can't do these messages disappear and trash folders are becoming bigger and bigger.  This just started a few days ago.

    By trash, I assume you mean deleted items? Deleted items is probably damaged. On the off chance that you want messages to be saved in deleted items, (a garbage can), move them to a local folder, you create and then follow these steps.
     
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    Click Outlook Express at the top of the the folder tree so no folders are open. Then: File | Work offline (or double-click on work online in the status bar). File | Folder | Compact all folders. Don't touch anything until the compacting is completed.
     
    Disable analysis in your e-mail anti-virus program. It is a redundant layer of protection that devours the processors and causes a multitude of problems such as time-outs and account setting changes. Your up-to-date A / V program will continue to protect you sufficiently. For more information, see:
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    In tools | Options | Maintenance: Uncheck Compact messages in the background box and let it unchecked. {N/a if running XP/SP2}.
     
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    Outlook Express Quick Backup (OEQB):
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    I have problems when sending emails on Outlook Express (Windows XP Home) told in the Outbox, even if they were sent.  What can I do?

    You have apparent dbx file corruption.

    Spend most of your messages out of the Inbox and then create new folders to send and sent items box after having moved the messages you want to save to a local folder that you create.

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    After you're done, followed by compacting your folders manually while working * off * and do it often.

    Click Outlook Express at the top of the the folder tree so no folders are open. Then: File | Work offline (or double-click on work online in the status bar). File | Folder | Compact all folders. Don't touch anything until the compacting is completed.

    General precautions for Outlook Express:

    Do not archive mail in the receipt or sent items box. Create your own user-defined folders and move messages you want to put in them. Empty the deleted items folder daily. Although the dbx files have a theoretical capacity of 2 GB, I recommend all a 300 MB max for less risk of corruption.

    Information on the maximum size of the .dbx files that are used by Outlook Express:
    http://support.Microsoft.com/?kbid=903095

    Disable analysis in your e-mail anti-virus program. It is a redundant layer of protection that devours the CPUs, slows down sending and receiving and causes a multitude of problems such as time-outs, account setting changes and has even been responsible for the loss of messages. Your up-to-date A / V program will continue to protect you sufficiently. For more information, see:
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    Note that for some AV programs, it may be necessary to uninstall the program and reinstall in custom Mode and uncheck analysis when the option is the result of e-mail messages.

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    Outlook Express Quick Backup (OEQB Freeware)
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    1. View | Current view. Is checked all show messages?
    2. What is a pop3 account?

    If the answer is Yes, then the two main reasons for what you describe is disruption of the compacting process, (never touch anything until it's finished), or bloated folders. More about that below.

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    Why mail disappears:
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    If you use XP/SP2 or SP3, and are fully patched, then you should have a backup of your dbx files in the Recycle Bin (or possibly the message store), copied as bak files.

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    Tools | Options | Maintenance | Store folder will reveal the location of your Outlook Express files. Note the location and navigate on it in Explorer Windows or, copy and paste in start | Run.

    In Windows XP, the .dbx files are by default marked as hidden. To view these files in the Solution Explorer, you must enable Show hidden files and folders under start | Control Panel | Folder options | View.

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    First of all, check if there is a bak file already in the message. If there is, and you have removed the dbx file, go ahead and rename it in dbx.

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    And see:
    http://www.oehelp.com/OETips.aspx#4

    A general warning to help avoid this in the future:

    Do not archive mail in default OE folders. They finally are damaged. Create your own folders defined by the user for mail storage and move your mail to them. Empty the deleted items folder regularly. Keep user created folders under 300 MB, and also empty as is possible to default folders.

    Disable analysis in your e-mail anti-virus program. It is a redundant layer of protection that devours the CPUs, slows down sending and receiving and causes a multitude of problems such as time-outs, account setting changes and has even been responsible for the loss of messages. Your up-to-date A / V program will continue to protect you sufficiently. For more information, see:
    http://www.oehelp.com/OETips.aspx#3

    And backup often.

    Outlook Express Quick Backup (OEQB Freeware)
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    Follow these steps for the Outbox and sent items after you move the messages you want to save to a local folder that you create.

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    Outlook Express Quick Backup (OEQB Freeware)
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    Bruce Hagen ~ MS - MVP [Mail]

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