Windows xp update 0x8024400a error

my computer of husbands in the properties of the computer says windows xp sp2 is installed but I can't update because of a virus, I had to reinstall windows that came with sp2, it had sp3 but he lost when I reinstalled sp3. now I can not update at all. I tried a lot of things through your support site that nothing works. the Trojan horse that he is cleaned, I even ran your virus cleaner it says computer is clean. How can I fix? I tried to solve this problem for 3 days now. Help. I also got error 80240036. Ty

It is the method that solved my problem. Ty

Method 2:
You can also try the steps in the link and check.
You cannot install updates from Windows Update, Microsoft Update, or by using the auto update after a repair of Windows XP after installing Windows XP SP3 immediately after a clean installation of Windows XP SP2 or
http://support.Microsoft.com/kb/943144

Tags: Windows

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