Windows XP Version 2002 Media Center Edition Service Pack 3 running very slow on Dell desktop

Very slow system Dell desktop for quite awhile.  It was "suggested" that the system is corrupt and OS reinstall may be necessary.  Cannot change system settings and make them 'hold', for example "show the hidden files and folders" under Display/Options files will not be applied.  Other things to try before wiping clean system and starting with delivery complete?

Hello

· What is the model number of the computer?

· You receive an error message or error code when you try to change the system setting?

· Do you remember all the recent changes on the computer before the show?

· You have the Windows installation disk?

1. to improve the performance of the question, try the steps listed in the links below: how to make a computer faster: 6 ways to speed up your PC: http://www.microsoft.com/atwork/maintenance/speed.aspx

Slow PC? Optimize your computer for maximum performance: http://www.microsoft.com/athome/setup/optimize.aspx

2. online virus scanner and check if any malware or virus detected on the computer activity. You can run the scan for viruses online from the link below: http://www.microsoft.com/security/scanner/en-us/default.aspx

NOTE: Make sure that you select the correct version of the operating system before downloading the scanner)

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