WindowServer is unresponsive, usually with Safari (Late - 2013 RMBP)

Every week or so, my computer crashes. The beachball is not displayed and I can only move the mouse. This usually lasts a minute, more from time to time.

WindowServer crash - the Console Log

Report of diagnosis MBP - 160416

Please provide me steps to avoid this problem.

(Web sites that have been opened when the problem occurred was pixelfilmstudios.com and web.whatsapp.com on this occasion).

You're probably dealing with a logic-board failure, but before reach you that conclusion that you should exclude 'HAXM' and 'NoSleep' as suspects by removing both.

Any third party software that is not installed on the App Store or by drag-and - drop in the Applications folder and uninstall by drag - move to the trash, is a modification of the system.

Whenever you delete changes to the system, they must be eliminated completely, and the only way to do this is to use the uninstall tool, if any, provided by the developers, or follow their instructions. If the software has been removed incompletely, you may redownload or reinstall even to finish the job.

I never install modifications of the system myself, and except as stated in this comment, I do not know how to uninstall them. You'll have to do your own research to find this information.

Here are some general guidelines to help you get started. Suppose you want to remove the so-called "BrickMyMac" (a hypothetical example). First of all, menu using the product, check if there is one, for instructions. Not finding here, look at the Web site, let's say www.brickmymac.com. (Maybe it's not the name real site, if necessary, search the Web for the name of the product). If you don't find anything on the Web site or in your search, contact the developer. While you are waiting for a response, download BrickMyMac.dmg and open it. There may be a request here as "Uninstall BrickMyMac." If this is not the case, open "BrickMyMac.pkg" and look for an uninstall button. The uninstall program can also accessible by clicking on the button customize, when one exists.

Back up all data before making any changes.

Generally, you will need to restart the computer in order to perform an uninstall. Until you do this, there may be no effect, or the unpredictable effects.

If you can't remove the software in any other way, you will have to erase and install OS X. Never install any third party software, unless you're sure you know how to uninstall in the contrary case, it can create problems which are very difficult to solve.

Try to remove the complex system of changes by hunting for files by name, often will not work and can make the problem worse. The same goes for 'utilities' as the 'AppCleaner"designed to remove software.

Tags: Notebooks

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