WinxpPro/lying to open the files after virus attack

Original title: I run XP Pro, 2005, & my laptop has been attacked through msg of error of window & pop up with spyware... Please help if you can, thank you all...

My laptop broke down & every file on that I try to click is infected that I try to open, so I can't get online or the online help for the window. What I can do or where can I go to fix this problem? Im not really an expert on computors & have no idea how to do to solve this, also, I have no disk that I bought my laptop computer 2nd hand & not knew about it. Any & all advice will be really welcome & thank you even if you are reading this. I live in London England, yours sincerely liam kelly

Hi Liam,

You will need to update your antivirus and run a full scan of the system in safe mode. Reference: http://support.microsoft.com/kb/315222 on how to start the pc in safe mode.

I hope this helps.

Tags: Windows

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