Wireless 5000 mouse & wireless keyboard 3000 V2.0 is not compatible with Windows 7 64 bit

Title of MU days all of this. Has got around the installation of the material above, downloaded updates from the MS site, but Windows 7 64 bit still says there are compatibility problems. Read the other responses on the forums, but in fact, it seems to be a problem unsolved for others too.

Wireless 5000 mouse & wireless keyboard 3000 V2.0 still not compatible after downloading updates from microsoft driver, said my windows 7 64 bit


Hi Nyasaboy,

Wireless 5000 mouse & keyboard 3000 V2.0 Wireless both are compatible with Windows 7 so I would like to know the exact error message you received when you tried to install the driver update for the mouse wireless & keyboard?

For now, you can uninstall the drivers for keyboard & mouse from the Device Manager and restart the computer that will install the default drivers for keyboard & mouse and check if it works.

1. type devmgmt.msc in the search box start and press ENTER.

2. in Device Manager, expand the mouse & keyboard listed in the list of devices.

3. right click on the driver > click on uninstall.

4 restart the computer. The drivers will install automatically.

You can also follow this link and check if it helps.

Troubleshoot the incidents of the response to the mouse or wireless keyboard

http://support.Microsoft.com/kb/838398

Hope the helps of information. Please post back and we do know.

Concerning
Joel S
Microsoft Answers Support Engineer
Visit our Microsoft answers feedback Forum and let us know what you think.

Tags: Windows

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