Without end "system diagnostic" at startup and not works do not "update and restore the system.

Windows 8.1 is not start. Here are the symptoms:

-If I try to boot, it gets stuck in the windows with balls in traffic logo

-If I force close at boot, "Automatic repair" starts and gets stuck in the "diagnostic system.

-Start gets stuck in the windows as said before logo

-J' managed to go to menu setting start, but when I press the "Upgrade or system restore" button, nothing happens and gets stuck again.

Sorry if the error messages are not exact, but I translated them are Italian.

The pc is an Acer Extensa 5230th. Windows should be 32-bit, but I'm not sure.

Hi Federico,.

Please select your language in the drop-down list at the bottom of the page to post your question in the language of your choice. The forum in which you've posted is for English only. If you can't find the desired language, the support options for additional international sites are at the link below. 

Please, select su idioma in her lista desplegable anterior to send you in el idioma of choice su pregunta. El foro Québec ha published're para frances only. If usted no encuentra el idioma no desee por encima of las options para support otros destinos international themselves can find following el siguiente enlace:

http://support.Microsoft.com/common/international.aspx

Have a good weekend. : D

Javier Ruge

Soporte Técnico Ingeniero

Tags: Windows

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