WMP 11. Windows XP operating system. The titles are removed from the albums,

The titles disappear frequently (removed from albums, but aren't in the wast bin).  This seems to happen after an album like consulted summer - and are not accidentally deleted.  All the files are never removed, and files that remain usually have a star rating.
 
This has happened for a very long time (in years) and requires the tese albums to restore backups. I'm super careful with Windows updates, firewall virus checkers etc and am at a loss to solve this problem.  Any help will be much appreciated.

Try the steps in the article provided

http://www.ehow.com/how_6358904_restore-Windows-Media-Player-files.html

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