Workflow Notification Mailer is down 11i
Hi Experts,
In our two node Oracle EBS(11.5.10.2) production environment on RHEL5 (32 bit) with 11 GR 2 database, the workflow notification envelope came down. We tried to start the services WFM of OAM but unable to start.
Please take a look in the logs of workflow and let us know what can be done to solve this problem.
Log file: -.
LOG_ID_UNKNOWN: oracle.apps.fnd.cp.gsc.Logger.Logger (String, int): System.out record so that the necessary parameters are retrieved for recorder must be started correctly.
LOG_ID_UNKNOWN: oracle.apps.fnd.cp.gsm.GSMSvcComponentContainer.initializeStateMachine (): START
LOG_ID_UNKNOWN: oracle.apps.fnd.cp.gsc.SvcComponentContainer.getNewWorkflowContext (): START
LOG_ID_UNKNOWN: oracle.apps.fnd.cp.gsc.SvcComponentContainer.getNewWorkflowContext (): START
LOG_ID_UNKNOWN: oracle.apps.fnd.cp.gsc.SvcComponentContainer.loadGlobalParameters (): START
LOG_ID_UNKNOWN: oracle.apps.fnd.cp.gsm.GSMSvcComponentContainer.loadContainerParameters (): START
LOG_ID_UNKNOWN: oracle.apps.fnd.cp.gsc.SvcComponentContainer.start (): extract with worldwide success and the settings of the container
LOG_ID_UNKNOWN: oracle.apps.fnd.cp.gsc.SvcComponentContainer.validateParameterValues (Properties): START
LOG_ID_UNKNOWN: oracle.apps.fnd.cp.gsc.SvcComponentContainer.validateParameterValues (Properties): ({SVC_COMP_MAX_ERROR_COUNT = 5, SVC_COMP_MONITOR_LOOP_SLEEP = 60 SVC_CONTAINER_LOOP_SLEEP = 10, SVC_CONTAINER_READ_TIMEOUT = 10 SVC_COMP_MONITOR_ONDEMAND_FREQ = 300, SVC_CONTAINER_LOG_LEVEL = 5, SVC_WRITE_DIAG_TO_GSM_LOG = Y})
LOG_ID_UNKNOWN: oracle.apps.fnd.cp.gsc.SvcComponentContainer.start (): container settings successfully validated
LOG_ID_UNKNOWN: oracle.apps.fnd.cp.gsm.GSMSvcComponentContainer.loadDetails (Connection): BÉGIN (oracle.jdbc.driver.OracleConnection@119dc16)
LOG_ID_UNKNOWN: oracle.apps.fnd.cp.gsc.SvcComponentContainer.start (): extract the details of container successfully
LOG_ID_UNKNOWN: oracle.apps.fnd.cp.gsm.GSMSvcComponentContainer.startLogger (): START
LOG_ID_UNKNOWN: oracle.apps.fnd.cp.gsc.SvcComponentContainer.startLogger (): BÉGIN [default implementation]
[3 January 2014 21:45:37 PST]:1388814337257:Thread[GSMQueueProcessor,5,main]:0:-1:oracle.pnlglobal.com:192.168.2.65:-1:-1:ERROR:[SVC-GSM-WFWSSVC-154930: oracle.apps.fnd.cp.gsm.GSMQueueProcessor.read ()]: could not read from the GSM line-> oracle.apps.fnd.cp.gsm.GenCartGetMessageException: IO exception: no route to host
[3 January 2014 21:45:37 PST]:1388814337262:Thread[ComponentMonitor,5,main]:0:-1:oracle.pnlglobal.com:192.168.2.65:-1:-1:ERROR:[SVC-GSM-WFWSSVC-154930: oracle.apps.fnd.cp.gsc.SvcComponentMonitor.process ()]: monitoring doesn't have this iteration-> oracle.apps.fnd.cp.gsc.ProcessorException: could not retrieve the list of auto components for this container-> oracle.apps.fnd.cp.gsc.server.GenericSvcComponentEOException: failure of executeQuery() or read the result set. Query: SELECT application_id, component_class_name, component_id, component name, component_status, component_status_display_name, component_status_info, component_type, component_type_display_name, concurrent_queue_display_name, concurrent_queue_id, concurrent_queue_name, container_type, container_type_display_name, correlation_id, created_by, customization_level, inbound_agent_display_name, inbound_agent_name, max_idle_time, object_version_number , outbound_agent_display_name, outbound_agent_name, standalone_container_name, startup_mode, startup_mode_display_name FROM fnd_svc_components_v WHERE startup_mode =: 1 AND (component_status =: 2 GOLD component_status =: 3) AND ((container_type =: 4 ET concurrent_queue_name =: 5))-> java.sql.SQLException: IO exception: no route to host
[3 January 2014 21:45:47 PST]:1388814347452:Thread[GSMQueueProcessor,5,main]:0:-1:oracle.pnlglobal.com:192.168.2.65:-1:-1:ERROR:[SVC-GSM-WFWSSVC-154930: oracle.apps.fnd.cp.gsm.GSMQueueProcessor.read ()]: could not read from the GSM line-> oracle.apps.fnd.cp.gsm.GenCartGetMessageException: closed connection
[3 January 2014 21:45:57 PST]:1388814357453:Thread[GSMQueueProcessor,5,main]:0:-1:oracle.pnlglobal.com:192.168.2.65:-1:-1:ERROR:[SVC-GSM-WFWSSVC-154930: oracle.apps.fnd.cp.gsm.GSMQueueProcessor.read ()]: could not read from the GSM line-> oracle.apps.fnd.cp.gsm.GenCartGetMessageException: closed connection
[3 January 2014 21:46:07 PST]:1388814367454:Thread[GSMQueueProcessor,5,main]:0:-1:oracle.pnlglobal.com:192.168.2.65:-1:-1:ERROR:[SVC-GSM-WFWSSVC-154930: oracle.apps.fnd.cp.gsm.GSMQueueProcessor.read ()]: could not read from the GSM line-> oracle.apps.fnd.cp.gsm.GenCartGetMessageException: closed connection
[3 January 2014 21:46:17 PST]:1388814377454:Thread[GSMQueueProcessor,5,main]:0:-1:oracle.pnlglobal.com:192.168.2.65:-1:-1:ERROR:[SVC-GSM-WFWSSVC-154930: oracle.apps.fnd.cp.gsm.GSMQueueProcessor.read ()]: could not read from the GSM line-> oracle.apps.fnd.cp.gsm.GenCartGetMessageException: closed connection
[3 January 2014 21:46:17 PST]:1388814377455:Thread[GSMQueueProcessor,5,main]:0:-1:oracle.pnlglobal.com:192.168.2.65:-1:-1:ERROR:[SVC-GSM-WFWSSVC-154930: oracle.apps.fnd.cp.gsc.Processor.performError (ProcessorException)]: number Maximum of errors have occurred for this processing thread.
[3 January 2014 21:46:17 PST]:1388814377465:Thread[GSMQueueProcessor,5,main]:0:-1:oracle.pnlglobal.com:192.168.2.65:-1:-1:ERROR:[SVC-GSM-WFWSSVC-154930: oracle.apps.fnd.cp.gsm.GSMQueueProcessor.performStopError ()]: termination with force the JVM
Hussein,
For,
ORA-00600: internal error code, arguments: [kcrpdv_noent] in the database.
We have already raised a SR oracle people told us to set recovery_parallelism to 1 that we will follow this fix in our next maintenance window.
Go ahead...
According to the journal of CIM, earphone FNDSM was trying to connect to the server
As far as I understand, Service Manager:
I checked the status of the Service Manager:
Access system-online simultaneous-online Manager Administrator => Administration-Online query for Service Manager:
Service Manager:
So we have decided to disable this Service Manager who is not necessary and it was what gave the error in the ICM log file. We will follow the fix in our next maintenance window. In addition, if the Service Manager is not present defined for a particular node, then this causes all of the services provided by the Service Manager as OPP, WF etc... don't not to work. Thank you for all the docs Hussein metalink useful. If I misunderstood the question above, take your ideas. Thanks Hussein snoussi-Oracle and other experts for their valuable time on this forum. Thank you Ankur-
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