Worry not that my account was hacked, or my stolen device found once more.
I received an email from auto to Heathrow Airport has sent to my email from Apple yesterday, account while at the point I was in Asia. It's either my hacked account, or a long lost ipad/iphone/computer laptop is turned on.
Do you know what email address to Apple I can contact to find the device that got connected and received the email from Heathrow Airport?
Thank you.
Hello, N.Dingo.
It seems that you are affected by a message about a stolen iOS device. The following Knowledge Base article provides information and additional links regarding the protection of your account and your tracking device:
If your iPhone, iPad or iPod touch is lost or stolen
If you lose your iPhone, iPad or iPod touch or think it might be stolen, these steps may help you to find and protect your data.
If find my iPhone is turned on, you can use it to find your device. If find my iPhone isn't on, change your passwords and the report of the missing device. If you find my iPhone turned on your missing device
You can use Find My iPhone to find your device and to take additional measures that can help you recover and protect your data.
- Login to icloud.com/find on a Mac or PC, or use the find my iPhone app on another iPhone, iPad or iPod touch.
- Find your device. Open find my iPhone, and then select a device to see its location on a map. If the device is nearby, you can have it play a sound to help you or someone nearby to find.
- Activate the Mode lost. Use the lost Mode, you can lock your device with a four-digit coderemotely, display a personalized message with your phone number on the lock screen of your missing device and keep track of the location of your device. If you have added maps to pay Apple to debit or credit, the ability to make payments using Apple pay on the device is suspended when you put your device in Mode lost.
If you use the sharing of family, any family member can help locate the device missing by another Member. Check your member of the family connect you to iCloud with their Apple ID, and you can find any device associated with this family sharing account.
What to do if your iOS device is turned off or offline?
If your missing device is turned off or offline, you can still implement this Mode lost, lockor remote wipe. The next time your device is online, these measures will take effect. If you remove the device from your account while it is offline, pending actions for the device will be cancelled.
How to disable or cancel lost Mode?
You can disable lost Mode by entering the access code on your device. Alternatively, you can disable the Mode lost on iCloud.com or the find my iPhone app.
If find my iPhone is not activated on your missing device
If you do not enable find my iPhone before your device has been lost or stolen, you can not use it to locate your device. However, you can use the following steps to help protect your data:
- Change your password on Apple ID. By changing your Apple ID password, you can prevent anyone to access your iCloud data or using other services (such as iMessage or iTunes) from your missing device.
- Change the passwords of other internet accounts on your device. This might include email, Facebook, or Twitter accounts.
- Report your lost or stolen to the local police unit. Law enforcement could ask the serial number of your device. Find the serial number of your device.
- Report your lost device to your mobile phone service provider. Your carrier can deactivate the account, preventing the use of data, texts and phone calls.
Find my iPhone is the only way that you can follow or locate a lost device or missing. If find my iPhone is not activated on your device until missing, there is no other service from Apple that can find, follow or flag, otherwise your device for you.
Thank you for reaching out to the communities of Apple Support.
Kind regards.
Tags: iPhone
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