Would you recommend the AIRHelp for this project?

Hi all

I'm starting a major cleanup/reorganization project knowledge base for a customer and need some advice on whether to recommend AIRHelp server-based. Here are the specs:

-700 + topics; constant updates (updated daily)

-Several internal and external authors

-Currently of WebHelp. They buy HR server because they want heading use reports & as soon as the plan for the new version control system, WebHelp Pro now.

-Major need to set up 7-10 tags compilation conditional and updated source to compile for different audiences.

-Public throughout the world.

-No CSH

-Having an expressed desire to have better search multi-onglet support and feedback from users. Subsequently would lilke different users to be able to provide content that goes through an approval process.

-Project includes the Captivate Flash, PDF, files etc.

Thank you

Katie Carver

Senior technical Communicator

Doc-to-You, LLC

Katie, feedback from users is only available with the application AIRHelp, not the output based on a browser. In addition, RH8 does not provide the ability to host content based on an AIR Navigator. So, it looks like WebHelp Pro is your best option for now.

Becky Williams

Post edited by: Peter Grainge to remove the original response message.

Tags: Adobe

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