wrong message: identity adobe already used on two different computers
Hello
I have an adobe acteuell identity. He since 2005 are registered products, currently I use CC (annual duration) and Premiere Elements on Mac OS on an iMac.
As I read, my license to use the software on two computers.
Now, I configured a laptop computer with WIN10 and want to install Lightroom.
Unfortunately, I get the message of this identity of adobe, already used to activate the software on two different computers. This message does not match the facts. Activated the single device namely seems only imacW.local. Although I installed on my ipad LR, I haven't needed, because it is not very easy to use, but I guess that this circumstance for my problem is meaningless, since this unit is also not displayed as enabled and so I could not turn off it.
For completeness: I've always found an 'old' and unused adobe identity, I is not necessary and can be deleted. There's a free subscription to creative cloud (probably for a long time exceeded) - but no device! -registered. Maybe it's 'second computer?
Wolfgang
The message of the two active facilities apply only to one account. Maybe did you sign twice without having signed the time?
Tags: Adobe
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