Xbox live error: my account is associated with a different profile

I made a new xbox account and put in my Gamertag and when I created there and he has tried to sign up to xbox live, it tells me that my account is associated with a different profile. What should I do

Original title: Xbox Live

Hi Khyree,

Thanks for posting your query in Microsoft Community.

If your gamertag has been created for you during your initial registration of Xbox Live (which means that you have chosen yourself), you can change once. However, if you have chosen your gamertag to registration and wanting to change it later, you get an error of different profile and your Xbox Live account is charged. Please refer to the following article in the Xbox and check if the problem persists:

How to change your Xbox Live gamertag

In addition, see the articles according to the error messages you get:

Xbox Live: My account | Codes and error messages

Hope this information is useful. Let us know if you need more help, we will be happy to help you.

Tags: Windows

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