XDCAM and Canon XF formats that are not supported in the first CC 2014
Having improved first Pro CS 6-CC 2014 (v8.0 / 2014.0.1), I find myself unable to import media to Canon XF or XDCAM format.
When you navigate to these folders from media, the Prime Minister refuses to import these files into the timeline. When you select a video file, first get a message "Format file not supported".
I tried two ways to install Premiere Pro:
-Via the single installer downloaded from the Adobe site.
-With Adobe Creative cloud conditioner.
Facilities have been made on an own OSX 10.9.4 system.
In both cases, the same result, the files cannot be opened (only VLC is able to read).
Any ideas how to solve this problem?
OK, finally, we found the solution:
We have two different serial numbers for our Creative Cloud ENT licenses, one of them is labeled EDFUL No. 15, the other V15.
It seems that installation using the N15 series allows to launch the first, but does not activate the XDCAM and Canon FX video codecs.
When installing with the V15 serial, the codecs are enabled.
Now, it would be interesting to know more precisely what products are covered by serial number (we found no specific information in the dashboard licensing.adobe.com).
Tags: Premiere
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