XP Pro SP3 programs fax everything works except will not activate the modem.

All the routines of fax machine worked correctly in the past, BUT without warning (which was checked and working properly) the modem is more will not activate when the fax software is responsible for sending the message.  I was not able to find hardware problems and even after removing and reinstalling the MS fax routines the modem will not activate.  Would appreciate any ideas about the solution.  Thank you.

It is probably not the modem firmware, although it could be that the modem driver is corrupted.  In both cases, however, a visit to the site of the manufacturer of the modem is in order.

Exactly how did you determine that the modem is working properly?
Have you looked in the Device Manager?
Have you used the 'button interrogate modem' tab of the property sheet for the modem ' Diagnostic'?
Have you tested a data connection using HyperTerminal?  If you do not know the phone number of a "Bulletin Board" (apparently some of these still exist) or the IP address of a server telnet, just to open HyperTerminal and see if you can dial any phone other than the line number to which your modem is connected.

Thank you for your understanding, PML.  I had used all of the tools you mentioned EXCEPT try another modem program!  HyperTerminal doesn't activate the modem, the feature has been confirmed.  I also had a problem with the new creation of file and folder (program installs, etc) setting not permissions to a level of total control of my identifying specifically used (Admin level) which, of course, can cause certain issused orders either by keyboard or input to fail (often with no indication of the cause of failure) program.  Realizing that this situation might be involved with the problem of the fax modem that I started to study the folders and files that are used by the routines of MS Fax.  A lot of the files/folders did not the permissions defined by giving total control of my ID so I adjusted the.  The modem is now triggered by the routine of fax!  Thanks for making me think a bit out of the box (at least my usual box) and providing the index (another modem using program to test the feature running) problems.

Now if I can only figure out why (or what has changed in my system) which causes the folder/file creation process in Blons class "Admin" from my user and privileges not setting high enough!  GG

Tags: Windows

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