XPS 15 9550 keyboard backlight does not

Hi my new XPS 15 keyboard is not retro.  According to the specifications, it should access the feature.  Tye manual says to change the options, use the Fn button and the right arrow key, but which does nothing.  Any ideas?

Hi BRONSTOTT,

Please write to the Dell Community Forum.

Try to toggle the key and check if the backlight is working.

Please private message us the serial number of the system as well as your email id (Note: Please do not mention the id of service tag or by e-mail on the public forum because it contains your personal information).

Kind regards
DELL-Loïc M
Professional community and social media
#IWork4Dell

Tags: Dell Laptop

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