XUL runner said msg 15.0.1 not compatible w/min < 14.0.1 max > 14.0.1

We have 14.0.1 on a W7 x 64 machine. We downloaded the 15.0.1 install and when we tried to run we get the XUL message above. What can we do to recover as we cannot start firefox more. Thnx for your help.

Hello, this error can be caused by security programs like zone alarm - temporarily disable these programs for the following procedure:

  • Download the full firefox configuration file 15.0.1 from getfirefox.com
  • Uninstall firefox on the machine (but chose to delete your personal files and settings in the uninstall program)
  • Manually remove any other files in the folder of the firefox program, which is usually in C:\Program Files (x 86) \Mozilla Firefox\
  • reinstall firefox

Tags: Firefox

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