Y at - it a creative cloud package which includes Adobe Captivate

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• If I have the creative cloud package which has Photoshop, Indesign and Illustrator CS6, should I pay again to get the CC 2014 version?

  If I have the creative cloud package which has Photoshop, Indesign and Illustrator CS6, should I pay again to get the CC 2014 version?

  It depends really on what subscription plan, you are connected to.  Normally any programs are available through your subscription are listed for install you in the CC Office Manager application.  If you do not see some programs listed, it might be because your machine does not meet the system requirements for them... that's normally what happens with the Manager.

• Free trial download photoshop using old adobe account, then bought creative cloud package using new account, but he still said trial exceeded and buy now!

  Hey! If anyone can help me I would be really grateful!

  I am a student in new art and 2 weeks just before I got my email from the University, I thought I would practice on photoshop and download a free trial with a former adobe account (I have a map of the internet at the time simply pay for it)

  Just as my trial period is not exceeded, I decided to use my new email student to create an adobe account to qualify for the discount and buy the package of creative cloud on my computer. So, I bought the prepaid annual creative cloud with the student offer a discount.

  Before buying the property that I dragged my photoshop trial to the trash and empty, not knowing that I had to maybe uninstall the creative cloud...  (I am not the less expert advanced bit).

  After the online payment for the package he said creative cloud will open and I'll see the downloading programs. But when creative cloud opened saw all was a sign of the trial expired next to the photoshop application and a buy now button. I tried to contact adobe but are experiencing technical difficulties and cannot help me right now.

  Please if anyone knows or understood exactly what I was wrong could you tell me how to fix and successfully download the creative cloud package, which I paid for!

  Thank you!

  Troubleshooting FAQ: What should I do if I have a subscription, but my application acts as if I had a trial?

  Stop Creative Cloud 2015 to return to the mode of trial

• How to solve "disk space is full" problem downloading the apps in Creative Cloud Packager

  Hi all!

  I have recently started using Creative Cloud Packager and started my first package.  I gave instructions to download on my Local D drive (which has 200 GB free) and he began successfully, but about a third of the way through it stops and some of the apps have a warning icon and the error "disk space is full, please remove the space and try again.  However my D drive always shows 200 GB free which means that it is not download on there at all and also that it is the space!

  Is there a cache location to download which can be full or does it download directly on the folder I have loaded?

  Can anyone advise on the best way to solve this please?

  Thank you

  James

  Hi James,

  The cache folder is set in preferences, under the "Welcome" menu drop-down menu.

  See below.

  

• Hi - I'm looking for the correction Adobe Illustrator 2014 1.2 update (ou.0.2) for Mac - and it is not visible in the Adobe Creative Cloud Packager (Mac version). The only visible update is Illustrator CC 20141 - that is what introduced bugs.

  Hi - I'm looking for the correction Adobe Illustrator 2014 1.2 update (ou.0.2) for Mac - and it is not visible in the Adobe Creative Cloud Packager (Mac version). The only visible update is Illustrator CC 20141 - that is what introduced bugs.

  The only thing I can think that may cause the problems I have a Mac Mini on the Mavericks.

  Dave

  Hello

  I discovered that my question above is a non issue. A user has triggered by watching the below article on Illustrator 2014 17.0.2 cc

  http://helpx.Adobe.com/Illustrator/release-note/Illustrator-17-0-2-release-notes.html

  He had recently improved to wht, we know now is 18.0 to 18.1, which is the latest version. He has read the foregoing artic

  the and assumed that it was a version of fixed a bug for its version - as the number of ov18 v17 is not displayed. It is usually just 2014 CC.

  I asked him to post a bug report on Adobe Illustrator CC 20141

  Dave

• Hello. Soon, I should start a business. Adobe Creative Cloud package includes all applications including Photoshop, first, After Effects, Acrobat, Illustrator? In addition, the features of the application are fully unlocked by purchasing this package?

  Hello. Soon, I should start a business. Adobe Creative Cloud package includes all applications including Photoshop, first, After Effects, Acrobat, Illustrator? In addition, the features of the application are fully unlocked by purchasing this package?

  Hi francesco96,

  'All the Apps' plan includes access to all listed here Adobe applications:

  "Desktop adobe Creative Cloud applications. Adobe Creative Cloud

  Kind regards

  Maurice

  This answer was helpful? Please consider marking it as 'Useful' or 'Right answer' to help future customers with the same problem. Thank you!

• When I edit a photo in "develop" and then click back to the library to export the only changes to the photo that carry over is the cropping. I can't export my edited photo. Anyone have this problem? I have the creative cloud package

  When I edit a photo in "develop" and then click back to the library to export the only changes to the photo that carry over is the cropping. I can't export my edited photo. Anyone have this problem? I have the creative cloud package

  Hi stever25146025,

  According to the request, I understand that when you export images from Lightroom it shows only the crops, is not editing.

  It is specific to a single image or all images in the catalog?

  Could you please let me know what file format you choose to export the images and also what version of Lightroom are you using?

  Kind regards

  Tanuj

• Hello, I have problems with Creative Cloud Packager. I bought this product yesterday and since then I can not download completely all components. 59% or 65% of the download I get the message: "connect to the internet and try again." I am connected to Inte

  Hello, I have problems with Creative Cloud Packager. I bought this product yesterday and since then I can not download completely all components. 59% or 65% of the download I get the message: "connect to the internet and try again." I am connected to the internet through Ethernet, I checked my connections through various steps recommended buy Adobe to see if my connection is correct and he is!, so why I can't complete the download process. I feel frustrated because I have clients awaiting results of my work that I can do right now. I have read all the information on the Adobe pages but nothing shows that can help solve my problem also the way things are described sometimes seem complicated and exotic as; not everything I understand particularly when it comes to some technical descriptions or abbreviations. I would be grateful someone help and advice on this topic. Thank you Nina

  Hi Nina,

  This link might help: cloud creative activation and troubleshooting of sign-in

  Kind regards

  Sheena

• How to change product with Adobe Creative Cloud Packager.

  Hello

  Have 12 servers Citrix XA 6.5 with Adobe Photoshop elements installed 11 currently on them.

  I want to upgrade to Adobe Photoshop elements with Adobe Creative Cloud Packager 13.

  For this, I have created a package with Adobe Creative packer of cloud, but can not choose when you create this package to upgrade rather than a new installation.

  Is this possible with Adobe Creative Cloud Packer? Or I have to buy another version of the PSE13 software (upgrade)?

  Thanks verry much for your helpful reply.

  With sincere friendships.

  Frank Jansen

  Frank,

  You will be able to use the same software you bought assuming you purchased volume licenses.

  You must create new installation package for PSE 13 as a result of process as below:

  Photoshop Elements 13 | First 13 items | Silent installation and deployment Instructions

  Thank you

  Florian

• Download location for the creative cloud package

  Hello community,

  Where can I get creative cloud package manager? I searched up and down adobe site but can't find a download link. I found many how-to use cc-package but can't find the software itself. Please give me a link! Help please.

  Open the link and check under where can I download Creative Cloud Packer?

  Using creative cloud | Packer of creative cloud FAQ

• Problems with Adobe Creative Cloud package

  Hello community

  I have a problem with creative cloud Packager.

  I can very well pakage, but when I try to install the package on another mac, it just says installation failed after a few minutes, I can see that it installs Adobe Bridge in the dash but nothing more.

  The package includes Photoshop, Bridge, Muse, first, Illustrator, Indesign, After Effects, Dreamweaver, incopy, lightroom,

  The installation works fine if I try to install it on the mac, with that I made the package

  Mac im trying to install is on an imac 27 "5K 10,10 osx

  Hello again.

  I talked with Adobe Support, seemingly impossible to install the package of USB keys, you must transfer the files on the osx first and then install it locally.

• Adobe Creative Cloud Packager for macintosh fails

  Adobe Creative Cloud Packager for macintosh fails.

  The error log says "[ERROR] AdobePackageBuilder - AdobePackageBuilder: SendPacket returned the error:-1.

  I tried 4 or 5 times.

  Everything is downloaded (took about 14 GB).

  Now, I have only 12 GB of free space on my drive. Maybe the reason (Packager will make a copy of the downloaded stuff?).

  When I finished, how to recover the space eaten by package manager?

  Looks like it's caching it in ~/Library/Application Support/Adobe/CCP, but I have to manually delete the cache?

  I can't find a menu entry to do.

  Would be nice if Packager can use a network mounted as a destination disk, but it does not discover these.

  Peter Andersen

  Hi datpete,

  Preferably CCP, you can purge that deletes the cache. See the article: CC help | Create or modify packages.

  Kind regards

  Romit Sinha

• Creative cloud Packager - Adobe found Muse after Installation

  Hello

  I'm on OS X. I packed all other CC with creative cloud conditioner. They all work as expected. When I package Adobe Muse and install the .pkg to build, the Installer succeeded but then there is no Adobe Muse in / applications. There is however an uninstall in/Applications/Utilities/Adobe\ installers program / for Muse. I tried:

  • Install the .pkg to Muse on a machine with a new OS that never had any apps from Adobe installed before.
  • Installed the most recent CC Packager on a new machine.
    • Minimum of Muse
    • Packaged
    • Installed the .pkg again on a fresh OS machine that never had Adobe apps.
    • It is not always in the same way.

  Please do not suggest that I use http://www.adobe.com/go/muse_latest_mac because I have 500 macs to install this on. (although it works when I install it manually)

  Thank you!

  Hi Lilly Ivie,

  Muse is packaged in the Exception file after creating a package using CCP and must be installed from there. Mentioned below is the command to install Muse of Exception:

  ExceptionDeployer.exe - workflow = install - mode = post.

  See the article: http://helpx.adobe.com/creative-cloud/packager/using-exceptions-deployer.html.

  Kind regards

  Romit Sinha

• How to get the creative cloud to 'see' the apps installed by Creative Cloud Packager

  Hello

  We are migrating to the creative Cloud and found how to avoid downloading and installing each machine separately - Creative Cloud Packager.

  We did a test install and while creative cloud Packer worked great, we noticed creative cloud app acknowledges that one of the applications installed by Creative Cloud Packer are actually installed - we find just as the applications listed with big buttons next to them. It probably means that we can run the updates for these applications either?

  We can launch and use the applications so obviously that creative cloud is to see licenses, but how do get us Creative cloud to recognize that the apps are installed?

  Any pointers in the right direction would be much appreciated.

  See you soon

  Ben

  Thanks for this but we have solved everything!

  We changed "... the default location ' in the directory/applications and now cloud creative can see and update applications.

  See you soon

• I bought Lightroom 6 of you guys. now, I would go on the cloud thingy which includes Photoshop CC

  I bought Lightroom 6 of you guys. now, I would go on the cloud thingy which includes Photoshop CC

  I don't really want to pay for Lightroom, twice, that is a matter for?

  Denis

  Review the Plan of photography or watch in the comprehensive plan.  Both include a version of Photoshop CC

  Creative cloud plans

  https://creative.Adobe.com/plans