Y55EA K): what battery should I buy?

I got a 601 error message on my battery.

Software support for HP on my laptop says my 'primary battery' had to be replaced.

The HP parts store is nto find any parts at all for my mobile number K0Y55EA.

In the forums, it seems very difficult to know if "Main battery" refers to the large main internal battery to operate your laptop when not connected to the network, or, if this means the small cell that is internally and keep the room time and date when everything elese is turned off.

I'm not havve external batteries.

So I have three questions:

I need to replace the part or the LARGE battery internal?

What is the numebr of the party for whom?

Where can I buy it (because it is not useful to store part of HP)?

Thanks in advance

S

Hello

Your computer is a HP Pavilion a052na 13.

http://support.HP.com/us-en/product/HP-Pavilion-13-x360-convertible-PC-series/6936239/model/7398970/document/c04479920/

1. is the main battery, not the battery of the piece.

2 reference number is: 761230-005 as mentioned on page 19 of the manual of the first on the following link:

http://support.HP.com/us-en/product/HP-Pavilion-13-x360-convertible-PC-series/6936239/model/7398970/manuals

3 I find not in the stores of HP but:

https://www.Amazon.com/Cameron-Sino-rechargeble-battery-761230-005/DP/B01DM2ATCQ

and a few other sites. Page #38 of the manual shows you how to replace the battery.

Please note: IMPORTANT! This document applies to only authorized HP service providers

Kind regards.

Tags: Notebooks

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