You can exchange a phone with scratches?

I have an iPhone 6, and I want to negotiate with the trade credit program to acquire a new device. It indicates the value of an iPhone in good condition 6 is $375. Mine has scratches/scrapes throughout the screen really visible only under a light. I get a lot less credit? Or not at all? Or the total amount?

Thank you.

You might not get the maximum credit, but it should be close. Nobody here can say exactly how much, because it must be inspected in person, and it is up to the employee in the transaction processing.

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