You get pay to use the online chat support?

I'm trying to make a reservation for the genius bar, but the only options that appear are either make a phone call for technical assistance or to support chat online. I accidentally did a chat session support appointment and then quickly closed the cat because I didn't know if it charges you because I was not aware have charged?

If you have difficulties to make a Genius Bar appointment online, then try using the Apple Store app on your iOS device. From there, choose the store you want to proceed with the appointment to, and then select a Genius Bar reservation.

Tags: Using Support Communities

Similar Questions

  • If you have 2 different versions of Java how do you get itunes to use the newest one?

    I have an older version of Java on my computer for another application.  but ITunes only works on the new version of Java.  How can I know my ITunes to work on the new version (I just installed) because his tent to run on the old version.  I get a message when I try to open iTunes that turns his renunciation, when I look to see what is talking about the error message, it says:

    Failing application
    name: iTunes.exe, version: 12.3.3.17, time stamp: 0x56ed1c3e

    Name of the default module:
    JavaScriptCore.dll, version: 7601.5017.2000.2, time stamp: 0x56eca371

    Exception code: 0xc0000005

    Offset error: 0x00000000001e70c0

    Process ID failed: 0x5c0

    Start time of application vulnerabilities: 0x01d18e8cf190e2de

    The failing application path: C:\Program Files\iTunes\iTunes.exe

    Path of the failing module: C:\Program Files\Common Files\Apple\Apple Application
    Support\JavaScriptCore.dll

    Report ID: cb52fef1-236c-450a-a919-cdcb27d454ea

    Faulting full name of the package:

    ID of the failed package-parent application:

    For general advice, see troubleshooting problems with iTunes for Windows updates.

    The steps described in the second case are a guide to remove everything related to iTunes and then rebuild what is often a good starting point, unless the symptoms indicate a more specific approach. Review other cases and a list of documents to support further down the page, in which case one of them applies.

    More information area has direct links with the current and recent if you have problems to download, need to revert to a previous version or try the version iTunes for Windows (64-bit-for old video cards) as a workaround for the problems of performance or compatibility with third-party software.

    Your library must be affected by these measures, but it is also related to backup and recovery advice if necessary.

    If you have tried the suggestions above without success, then another option is to go back to the previous version of iTunes that has worked for you. See the roll back tips to installers of iTunes. Roll back of 12.3.3 will be to restore the pre-upgrade library in the previous iTunes libraries folder.

    TT2

  • Y at - it an email address to contact for help me to cancel my subscription? I tried to use the option chat 4 times and my internet keeps dropping out and canceling the cat until I can get the cancelled subscription

    Y at - it an email address to contact for help me to cancel my subscription? I tried to use the option chat 4 times and my internet keeps dropping out and canceling the cat until I can get the cancelled subscription

    You may please check out the link below for instructions on cancellation.

    Cancel your membership creative cloud

    For more information you can contact the Support from Adobe by clicking on the link below.

    Contact the customer service

    Please make sure that you are connected to the right Adobe ID.

    Hope this will help you.

    Kind regards

    Hervé Khare

  • Transformation nodes no longer appear when I use the online tool

    Transformation nodes no longer appear when I use the online tool.

    They used to show on the square shapes and ellipses and when I open old files with lines they always show on them too.

    Tried to hide and display the bounding box and switch between the selection and direct (black and white cursor tools) but can't get it to show the normal 8 knots.

    It shows only a knot at each end and when I select and drag the tool Selection normal (black slider) it is the same when I use the direct Selection (white slider) tool and is not right.

    Someone at - he seen this before?

    new line.jpgold line.jpg

    It is not possible.

    But you can describe your workflow and how you would need commands selection to work.

    Use this form for your requests for telephone communications:

    Feature request/Bug Report Form

  • How do you get pictures stored in the photo library of iCloud?

    How do you get pictures stored in the photo library of iCloud?

    Richard

    Tucson

    You can use a browser of the computer (for example, Safari) and you connect to https://www.icloud.com/ and open the Photos app here.

    Will be also in the pictures on any device where you have iCloud library lit. On a Mac, it is turned on via the Apple menu > System Preferences > iCloud > Photos > iCloud photo library. On a Mac to OSX Yosemite 10.10.3 or later version. See below for more information: https://support.apple.com/en-us/HT204264

  • How can I get Mozilla to use the name of the page for the name of the real instead of the URL bookmark when I bookmark a page

    I just noticed that (in comparison to Internet Explorer): in IE, when you preferred a Web page, it uses the actual name of the Web page (for example, for this page, it would be "Ask a Question Firefox Help" as the name of the bookmark), but in Mozilla, it uses the URL as the name of the bookmark. I was wondering if it was possible to change my Mozilla settings so that it uses the name of the Web page as the bookmark name instead of the URL? I hope that everyone understands what I am getting? If anyone can help me, I would really appreciate it. Thank you.

    Firefox uses the tag title for the name of the newly saved bookmark.

    When I bookmark on this forum page I get this for the 'name' of the bookmark.

    How can I get Mozilla to use the name of the page for the name of the real instead of the URL bookmark when I bookmark a page | Firefox Support Forum | Firefox help

  • Online backup is unable to update its settings in the windows registry. Your connection profile must support access to the registry to be able to use the online backup.

    OT: Online backup.

    When I try to use quicken backup, I get this message: online backup cannot update its settings in the windows registry.  Your connection profile must support access to the registry to be able to use the online backup.  Please run the Setup program by using the run as Administrator option.  How can I do this?

    Right-click on the file and choose Run as administrator.

  • do I have to pay to use the electronic mail of microsoft

    I have to pay to use the e-mail from microsoft, because when I click on the email address on the website somebodies, e-mail Microsoft comes back for me to use,

    Moved from the community involvement Center

    Subscription to Office 365 home or Office 365 personal are not free, but access to the web site http://www.outlook.com/ is free. 365 Office Home and Office 365 Personal use Outlook.com to host the mailbox, but membership gives you the right to install and use Office 2016.

    There is also a service called Outlook.com without advertising. This, too, uses the Outlook.com free mail service, but at a cost of about US $20 per year, gives you some advantages compared to the free version of Outlook.com, which is that Microsoft does not all ads on the web page of the mailbox.

    So, it would seem that you have one of these subscriptions. Only you can know that.

  • Photography plan Cloud creative student and Teacher Edition (one year) and no idea of how to get and start using the programs?

    So I just brought the creative plan Cloud photography student and Teacher Edition (one year) and no idea of how to get and start using the programs?

    Hello

    Go to creative.adobe.com and you identify with your Adobe ID

    From there, you can download the applications you purchased.

    Normally, you are taken there immediately after the purchase.

  • Hello! We have formalized an annual subscription CC adobe, but show adobe that long three days, payment has passed, but we cannot receive the online chat, document does not. What is a problem?

    Hello! We have formalized an annual subscription CC adobe, but show adobe that long three days, payment has passed, but we cannot receive the online chat, document does not. What is a problem?

    Hello

    We do not have any active subscription under your account.

    Please share the following details in a private message so that we can help you properly.

    Order no:

    e-mail address:

    Thank you

    Varun

  • On a Mac ios10.10, using the online service export to PDF format, an error message appears, "year error occurred while trying to access services."

    Can you advise steps I might take now?  On a Mac ios10.10, using the online service export to PDF format, an error message appears, "year error occurred while trying to access services."

    Hi Ringdoc,

    Please see this: "Error has occurred when trying to access this service" when you sign in to Acrobat.com

    Let us know how it goes!

    Best,

    Sara

  • How can I register my product without using the online process?

    How can I register my product without using the online process?

    He scored finally got.

  • You are able to use the CD of Windows Vista operating system on a laptop that has Windows 7 Home on it to use the Interface of Windows Vista?

    My situation is that I have a laptop that is a Windows 7 machine. I have a need where I'm considering purchasing a CD of Windows Vista operating system. It comes to be able to use the Interface of Windows Vista? I have a technical support of experience under my belt and I remember that if you need to have a different operating system available that you can use this operating system without installing it on your system.

    I really could use a version of Windows Vista now my educational purposes. My current computer has Windows 7 home running on it right now. Could you or someone give me Options to work with. I'll look forward to your response.

    Thank you

    Gary

    Q: "you are able to use the Windows Vista OS CD on a laptop that has Windows 7 Home above to use the Interface of Windows Vista?"

    A.  No.

  • Can you suggest that we use the graphic card for my office?

    Original title: graphics card

    Resected Madam/Sir,

    Greeting of the day!

    can you suggest that we use the graphic card for my office.

    my desktop configuration

    RAM: 2 GB STROTINUM

    MOTHERBOARD: GA-G31M-ES2L-DDR-800/REV.2

    PROCESSOR: Intel (r) PENTIUM (R) 4 CPU clocked at 2.66 GHz 2.67 GHz

    SUSTEYM OF OPERATION: 32-BIT WINDOWS 7

    I'm studding 3d max or Architectural programmed.

    Please suggest me with retail prices where to buy the graphics card.

    Hi John,
     
     
    Thanks for posting your question in the Microsoft Community.
     
     
    I suggest you to use your favorite search engine to find the details of the graphics that suit your needs.
     
     
    In addition, you can contact the store nearest computer hardware for more information.
     
    I hope that the information above helps you.
  • When you try to upgrade using the Windows Anytime Upgrade feature, it tells me to use a different key.

    Upgrade in Windows 7 Home Premium to professional

    I have Windows 7 Home Premium (OEM Version) installed in Australia and bought a Windows 7 Professional upgrade key in the United States. When you try to upgrade using the Windows Anytime Upgrade feature, it tells me to use a different key, yet my upgrade pack tells me to use the Windows Anytime Upgrade feature! I bought the upgrade from a reputable store in San Francisco. Any ideas why it does not work?

    What is a retail upgrade or full version or an Express upgrade?

    If its OEM license, it will not work.

    If at any time the upgrade fails, Windows Anytime Upgrade Fail:

    Shut down and restart your computer.

    Make sure that the Windows updates have been installed.

    Download the hotfix that contains a tool called CheckSUR, this tool will look at the package and the maintenance of records and difficulty any data corrupted, the tool is listed under kb947821 he can be found at the following link http://support.microsoft.com/?kbid=947821

    If Anytime Upgrade still does not work, turn off the user account control:

    1. go in user accounts in Control Panel

    2 change user account control settings

    3. pull the slider to the level as low as possible

    4. restart the PC

    5. pass by the "Anytime Upgrade" as usual

    Try the following:

    1 disable any security software before attempting to upgrade

    2. make sure that your computer is updated (devices and applications)

    3. disconnect all external devices before installing.

    4. check your hard disk for errors:

    Click Start

    Type: CMD, according to the results, right-click CMD

    Click on "Run as Administrator"

    At the command prompt, type: chkdsk /f /r

    When you restart your system, your computer will be scanned for errors and will try to correct them.

    1. click on start, type msconfig in the search box and press ENTER.

    User account control permission

    If you are prompted for an administrator password or a confirmation, type the password, or click on continue.

    2. in the general tab, click Selective startup.

    3. under Selective startup, clear the check box load startup items.

    4. click on the Services tab, select the hide all Microsoft Services check box, and then click Disable all.

    5. click on OK.

    6. When you are prompted, click on restart.

    7. after the computer starts, check if the problem is resolved.

    Also run the Windows 7 Upgrade Advisor:

    http://www.Microsoft.com/Windows/Windows-7/Upgrade-Advisor.aspx

    Who should I contact if I have problems installing and / or activation of my product key card?

    Please contact to the: www.windows7.com/getkeysupport.

    If all above fails them, install Windows 7 Service Pack 1, and then try the Express Upgrade:

    Learn how to install Windows 7 Service Pack 1 (SP1)
    http://Windows.Microsoft.com/en-us/Windows7/learn-how-to-install-Windows-7-Service-Pack-1-SP1

    If your key is not valid and you will need to change the keys, you may need to Open regedit and remove first the ProductKey value in the following registry key:
     
    HKCU\Software\Microsoft\Windows\CurrentVersion\WindowsAnytimeUpgrade

Maybe you are looking for