"Your copy of windows is not genuine"? Help!

My mom's laptop has popped up a non-genuine "windows" message when it starts last month. About 3/4 years ago, we bought Currys, windows are preinstalled, she would not have installed anything dodgy knowingly! Any help appreciated.

Try the following:

Click Start, right click on computer

Click on properties

Scroll down to the Windows Activation

Click on the link 'change product key '.

Enter the product key located on the COA sticker attached to the bottom of your laptop or in the battery compartment. Click next to activate via the Internet.

COA certificate of authenticity:

http://www.Microsoft.com/howtotell/content.aspx?PG=COA

??

What is the certificate of authenticity for Windows?

http://Windows.Microsoft.com/en-us/Windows7/what-is-the-Windows-certificate-of-authenticity

If this does not work, try the phone activation:

How to activate Windows 7 manually (activate by phone)
 
1) click Start and in the search for box type: slui.exe 4
 
(2) press the ENTER"" key.
 
(3) select your "country" in the list.
 
(4) choose the option "activate phone".
 
(5) stay on the phone (do not select/press all options) and wait for a person to help you with the activation.
 
(6) explain your problem clearly to the support person.
 
http://support.Microsoft.com/kb/950929/en-us

Tags: Windows

Similar Questions

  • We get an error "your copy of windows is not genuine".

    Original title: Hi,.

    Hello

    the pc that I use now was purchased with a copy of Windows 7 and there is a recurring message saying "your copy of windows is not genuine".

    is there a simple way, I was able to validate my copy of windows?

    must something be paid? to whom and how?

    Thank you

    Click Start, right click on computer

    Click on properties

    Scroll down to the Windows Activation

    Click on the link 'change product key '.

    Enter the product key located on the COA sticker attached to the bottom of your laptop or in the battery compartment. Click next to activate via the Internet.

    COA certificate of authenticity:

    http://www.Microsoft.com/howtotell/content.aspx?PG=COA

    ??

    What is the certificate of authenticity for Windows?

    http://Windows.Microsoft.com/en-us/Windows7/what-is-the-Windows-certificate-of-authenticity

    How to activate Windows 7 manually (activate by phone)
     
    1) click Start and in the search for box type: slui.exe 4
     
    (2) press the ENTER"" key.
     
    (3) select your "country" in the list.
     
    (4) choose the option "activate phone".
     
    (5) stay on the phone (do not select/press all options) and wait for a person to help you with the activation.
     
    (6) explain your problem clearly to the support person.
     
    http://support.Microsoft.com/kb/950929/en-us

  • Your copy of Windows is not genuine

    Windows 10 has been automatically downloaded on my computer.  I had heard some disturbing results of this upgrade and was happy with Windows 7.  So, I uninstalled Windows 10.  Big mistake.  Since the uninstaller, I have a permanent message on my screen that my copy of Windows is not genuine. I bought this computer used five years ago in a computer repair shop.  I have no problems with Microsoft update my software for five years until what I uninstalled 10.  Now my computer restarts every 10 minutes.  Fixes for this problem.  I don't know what is my product key.  Thank you for your help in advance.

    To analyze and solve problems for Activation and Validation, we need to see a full copy of the diagnostic report produced by the MGADiag tool (download and save to the desktop -http://go.microsoft.com/fwlink/?linkid=52012 )
    Once downloaded, run the tool.
    Click on the button continue, after a short time, continue button will change to a copy button.
    Click the copy button in the tool (ignore the error at this stage) and then paste (with r-click and paste or Ctrl + V) in your message.
  • "Your copy of Windows is not genuine. Please validate windows.

    Original title: problem with vista

    I got my pc 4-5 years of PC World. It came with Vista pre-installed. I had absolutely no problem, until a few days ago.

    I turned on my pc and it says that I don't have a genuine copy of windows. Now I get errors arise and do not know how to solve this problem.
    As my pc came with pre-installed Vista, I have no disks so I can't reinstall then and I have no idea why he now says is not true.

    Any help massively appreciated, thank you.

    Hello

    1 are there any changes or updates made on the computer?

    2. What is the full and exact error message?

    3. What are the errors you get on the computer?

    Method 1:

    Check the link and try to validate your version of Windows

    http://www.Microsoft.com/genuine/validate/

    See also:

    Genuine Windows: Frequently asked questions

    http://Windows.Microsoft.com/en-us/Windows/help/genuine/FAQ

    Method 2:

    I suggest you to see link and check if it helps.

    Resolve activation problems

    http://Windows.Microsoft.com/en-us/Windows-Vista/troubleshoot-activation-problems

    I would also ask you to contact the vendor where you purchased the computer for better assistance.

  • Your copy of windows is not genuine - how can I solve this problem / get a genuine copy of windows 7 ultimate

    I don't want to go to earn 10 - I've heard too many problems.  I'm ready to upgrade to win 8 or 8.1 if it means I get a legitimate copy of windows

    See more of Diagnostic report.

    Diagnostic report (1.9.0027.0):

    -----------------------------------------

    Validation of Windows data-->

    Validation code: 0

    Code of Validation caching online: 0xc004c4ab

    Windows product key: *-* - X92GV - V7DCV-P4K27

    The Windows Product Key hash: aU2z1/fnhnLHmhBm699qYZT2E6s =

    Windows product ID: 00426-OEM-8992662-00400

    Windows product ID type: 2

    Windows license Type: OEM SLP

    The Windows OS version: 6.1.7601.2.00010100.1.0.001

    ID: {39925E49-B133-4F66-B5AD-313D699A1FC4} (1)

    Admin: Yes

    TestCab: 0x0

    LegitcheckControl ActiveX: N/a, hr = 0 x 80070002

    Signed by: n/a, hr = 0 x 80070002

    Product name: Windows 7 Ultimate

    Architecture: 0 x 00000009

    Build lab: 7601.win7sp1_gdr.151230 - 0600

    TTS error:

    Validation of diagnosis:

    Resolution state: n/a

    Given Vista WgaER-->

    ThreatID (s): n/a, hr = 0 x 80070002

    Version: N/a, hr = 0 x 80070002

    Windows XP Notifications data-->

    Cached result: n/a, hr = 0 x 80070002

    File: No.

    Version: N/a, hr = 0 x 80070002

    WgaTray.exe signed by: n/a, hr = 0 x 80070002

    WgaLogon.dll signed by: n/a, hr = 0 x 80070002

    OGA Notifications data-->

    Cached result: n/a, hr = 0 x 80070002

    Version: N/a, hr = 0 x 80070002

    OGAExec.exe signed by: n/a, hr = 0 x 80070002

    OGAAddin.dll signed by: n/a, hr = 0 x 80070002

    OGA data-->

    Office status: 109 n/a

    OGA Version: N/a, 0 x 80070002

    Signed by: n/a, hr = 0 x 80070002

    Office Diagnostics: 025D1FF3-364-80041010_025D1FF3-229-80041010_025D1FF3-230-1_025D1FF3-517-80040154_025D1FF3-237-80040154_025D1FF3-238-2_025D1FF3-244-80070002_025D1FF3-258-3

    Data browser-->

    Proxy settings: N/A

    User Agent: Mozilla/4.0 (compatible; MSIE 8.0; Win32)

    Default browser: C:\Program Files (x86)\Google\Chrome\Application\chrome.exe

    Download signed ActiveX controls: fast

    Download unsigned ActiveX controls: disabled

    Run ActiveX controls and plug-ins: allowed

    Initialize and script ActiveX controls not marked as safe: disabled

    Allow the Internet Explorer Webbrowser control scripts: disabled

    Active scripting: allowed

    Recognized ActiveX controls safe for scripting: allowed

    Analysis of file data-->

    [File mismatch: C:\Windows\system32\systemcpl.dll[6.1.7600.16385], Hr = 0x800b0100

    Other data-->

    Office details: {39925E49-B133-4F66-B5AD-313D699A1FC4}1.9.0027.06.1.7601.2.00010100.1.0.001x 64*-*-*-*-P4K2700426-OEM-8992662-004002S-1-5-21-2595295314-2542787543-4225730385Corporation SonyVGC-RT100YAmerican Megatrends Inc.. R0215T2 20090902000000.000000 + 000D94A3007018400F804090409Time(GMT-08:00) Standard Pacific03HPQOEMSLIC-MPC109

    Content Spsys.log: 0 x 80070002

    License data-->

    Input error: can not find script file "C:\Windows\system32\slmgr.vbs '.

    Windows Activation Technologies-->

    HrOffline: 0x00000000

    HrOnline: n/a

    Beyond: 0 x 0000000000000000

    Event time stamp: n/a

    ActiveX: Registered, Version: 7.1.7600.16395

    The admin service: not registered - 0x80070005

    Output beyond bitmask:

    --> HWID data

    Current Hash HWID: NgAAAAEAAgABAAEAAQACAAAABAABAAEA6GFeeXrS2FDET5CjxF2wENabrO + LNoiqlLsihUxY

    Activation 1.0 data OEM-->

    N/A

    Activation 2.0 data OEM-->

    BIOS valid for OA 2.0: Yes

    Windows marker version: 0 x 20001

    OEMID and OEMTableID consistent: Yes

    BIOS information:

    ACPI Table name OEMID value OEMTableID value

    APIC                                   Sony                     VAIO

    FACP                                  Sony                     VAIO

    HPET                                  Sony                     VAIO

    MCFG                                Sony                     VAIO

    SLIC SLIC-MPC HPQOEM

    OEMB                                Sony                     VAIO

    GSCI                                   Sony                     VAIO

    SSDT                                  Sony                     VAIO

    The date of manufacture of your system is around September 2009, which means that your system might have are preinstalled with Windows 7, but another edition such as the home edition Premium or Home Basic edition.

    Check at the bottom of the laptop or in the battery compartment to confirm the version and edition of Windows which initially is preinstalled on your laptop, then the answer here with your findings.

  • Win 7 Ultimate in VMWare - added memory to GuestOS, now "your copy of Windows is not genuine 7601.

    I nonchalantly added memory to my VM machine and now I get this message and cannot be upgraded.

    Can any ideas on how I fix?

    Well, its an OEM license SLP, which means it is a Dell, HP, LENOVO and Sony.

    These types of Windows 7 licenses are not transferable.

  • Been the target of a virus tells me my copy of windows is not genuine

    My PC has become recently infected with a Trojan Hider, I am trying to completely remove malware and recovered all features that was initially lost such as access to the forums microsoft-software-virus.

    However, in the process of my attempt to repair my wallpaper was blacked out and replaced with the message "your copy of windows is not genuine". When the computer reboots, I am asked to re - enter my product key. I just got my product key and went to her entry Panel > system but the lower part shows just the product ID: not available with no option of entry.

    Error at startup code is 0xC004F014 which I know tells me there is no product installed.  What I'm sure about is:

    (1) is this error may be the result of my human error to try to resolve the problem of virus (without necessarily knowing what I'm doing)

    (2) is it likely to be a symptom of HIV

    (3) I need to reactivate Windows with my product key authentic and if so, how?

    Thanks in advance

    The software licensing service version: 6.1.7601.17514
    Error: the product key is not found.


    Your Windows problem seems to be due to a problem with the license store...

    Re-create the license store

    1) click the Start button.

    (2) type: CMD.exe in the field "search programs and files".

    (3) right click on CMD.exe and select run as administrator

    (4) type: net stop sppsvc (it may ask you if you're sure, select Yes)

    Note: the Software Protection service may not be running, that's ok.

    (5) type: cd %windir%\ServiceProfiles\NetworkService\AppData\Roaming\Microsoft\SoftwareProtectionPlatform

    (6) type: Rename tokens.bar tokens.dat

    (7) type: cd %windir%\system32

    (8) type: net start sppsvc

    (9) type: slui.exe

    (10) after a few seconds of activating Windows dialog box will appear. You may need to reactivate and/or re - enter your product key or Activation can occur automatically.

    Reboot, then run again MGADiag and post the report

  • Windows 7 build 7600 this copy of Windows is not genuine. Can anyone help?

    I changed the hard drives on my computer because my old computer broke down on me. Now, I get a Windows 7 build 7600 this copy of Windows is not genuine. Can anyone help?

    You use a key of windows 7 OEM SLP but your bios has a marker of Vista.

    Your bios date 17/02/2009 is too old for a marker windows 7.
    I suspect that you tried to move the license OEM windows 7 on another computer. An OEM license is not transferable.
    You can buy a new copy of windows 7.
    Additional information:

    Computers, which are built by large manufacturers provided with pre-installed Windows are supplied with 2 two product keys:

    (A) OEM SLP: this key comes pre-installed in Windows, when it comes to the factory. This key is designed to work with the special instructions isn't on the hardware of this manufacturer. Then, when Windows was installed using the OEM SLP (in factory) Windows 7 key leans on the motherboard and he sees special instructions and activates. (that's why you had no need to turn on your computer after you brought it home)

    (B) SLP COA: it's the product key that you see on the sticker on the side (or at the bottom, [or in the battery compartment]) of your computer. It is a valid product key, but must be used only in certain situations (for example, if the OEM SLP key stops automatic activation for a reason any). The key must be activated by phone. (Note: all manufacturers that use the SLP OEM system are bound by contract to include a certificate of Authenticity sticker (COA), which has a COA SLP key, on the computer)

  • "Windows 7 build 6701, this copy of Windows is not genuine" in the bottom right of your desktop.

    Hello

    charity, that I work has a laptop Acer Aspire bought new and running Windows 7 (purchase pre installed software). Recently, after several years of trouble-free operation, he began to display a message saying "Windows 7 Build 6701, this copy of Windows is not genuine" in the lower right of the office.

    This PC was purchased new with pre-installed Windows.  I'm passed through the process validation windows and, when asked if you have downloaded and run the thing legitcheck... he stuck on a blank white dialog box titled "Genuine Microsoft Software" and does nothing else.

    any ideas?

    Thank you

    Anthony

    OT:

    Windows validation

    Please run the Microsoft Genuine Diagnostics Tool then copy and paste the results into an answer here for further analysis:
    http://go.Microsoft.com/fwlink/?LinkId=52012

  • Windows 7 - Build 7601 this copy of Windows is not genuine

    Hello everyone.

    Im a newbie here so I hope I get this right.
    I have a question about this message on my desk to read "Windows 7 Build 7601 this copy of Windows is not genuine."?
    I bought this Satellite c660 to Qatif in Saudi Arabia and now he's here in the Philippines.
    My laptop is Windows 7 Professional 32-bit. It asks for a product key and I can't find one. There is no product in the background key sticker and I don't know where to get that.
    I ran a diagnostic and I hope this helps.

    Diagnostic report (1.9.0027.0):
    -----------------------------------------
    Validation of Windows data-->

    Validation code: 50
    Code of Validation caching online: 0x0
    Windows product key: *-* - CM74G - RPHKF-PW487
    Windows product key hash: 71BRYMECVaSXedfumfu8zryHJVY =
    Windows product ID: 00371-177-0000061-85062
    Windows product ID type: 5
    Windows license type: retail
    The Windows OS version: 6.1.7601.2.00010100.1.0.048
    ID: {1E8191EC-15C9-4DC3-8886-55DD7BBA8D84} (4)
    Admin: No.
    TestCab: 0x0
    LegitcheckControl ActiveX: N/a, hr = 0 x 80070002
    Signed by: n/a, hr = 0 x 80070002
    Product name: Windows 7 Professional
    Architecture: 0x00000000
    Build lab: 7601.win7sp1_gdr.111118 - 2330
    TTS error:
    Validation of diagnosis:
    Resolution state: n/a

    Given Vista WgaER-->
    ThreatID (s): n/a, hr = 0 x 80070002
    Version: N/a, hr = 0 x 80070002

    Windows XP Notifications data-->
    Cached result: n/a, hr = 0 x 80070002
    File: No.
    Version: N/a, hr = 0 x 80070002
    WgaTray.exe signed by: n/a, hr = 0 x 80070002
    WgaLogon.dll signed by: n/a, hr = 0 x 80070002

    OGA Notifications data-->
    Cached result: n/a, hr = 0 x 80070002
    Version: N/a, hr = 0 x 80070002
    OGAExec.exe signed by: n/a, hr = 0 x 80070002
    OGAAddin.dll signed by: n/a, hr = 0 x 80070002

    OGA data-->
    Office status: 103 blocked VLK
    Microsoft Office Enterprise 2007 - 103 blocked VLK
    OGA Version: N/a, 0 x 80070002
    Signed by: n/a, hr = 0 x 80070002

    Data browser-->
    Proxy settings: N/A
    User Agent: Mozilla/4.0 (compatible; MSIE 8.0; Win32)
    Default browser: C:\Program may Explorer\iexplore.exe
    Download signed ActiveX controls: fast
    Download unsigned ActiveX controls: disabled
    Run ActiveX controls and plug-ins: allowed
    Initialize and script ActiveX controls not marked as safe: disabled
    Allow the Internet Explorer Webbrowser control scripts: disabled
    Active scripting: allowed
    Recognized ActiveX controls safe for scripting: allowed

    Analysis of file data-->

    Other data-->
    Office details: {1E8191EC-15C9-4DC3-8886-55DD7BBA8D84}1.9.0027.06.1.7601.2.00010100.1.0.048x 32*-*-*-*-PW48700371-177-0000061-850625S-1-5-21-3557145390-3644324294-2060978674TOSHIBASatellite C660TOSHIBA1.6020110707000000.000000 + 0004B8C3E07018400F804090409Korea Standard Time(GMT+09:00)03TOSCPLTOSCPL00103103Microsoft Office Enterprise 200712ACD7202654E586fFic3JgCreGGRxyF8uMWB4R4Jcg =89388-707-1528066-65261 14

    Content Spsys.log: 0 x 80070002

    License data-->
    Input error: can not find script file "C:\Windows\system32\slmgr.vbs '.

    Windows Activation Technologies-->
    HrOffline: 0x00000000
    HrOnline: 0x00000000
    Beyond: 0 x 0000000000000000
    Event timestamp: 3:15:2012 19:39
    ActiveX: Registered, Version: 7.1.7600.16395
    The admin service: recorded, Version: 7.1.7600.16395
    Output beyond bitmask:

    --> HWID data
    Current Hash HWID: MgAAAAEAAgABAAIAAAABAAAAAwABAAEAJJT + lnD3en8mEX4nsL 8NxRgtMToxMDARso plus

    Activation 1.0 data OEM-->
    N/A

    Activation 2.0 data OEM-->
    BIOS valid for OA 2.0: no, table invalid SLIC
    Windows marker version: N/A
    OEMID and OEMTableID consistent: n/a
    BIOS information:
    ACPI Table name OEMID value OEMTableID value
    APIC APIC PTLTD
    FACP TOSCPL CRESTLNE
    HPET INTEL CRESTLNE
    START PTLTD $SBFTBL$
    MCFG INTEL CRESTLNE
    OSFR TOSHIBA HAS + 2ND ID
    SLIC TOSCPL TOSCPL00
    SSDT BrtRef DD01BRT
    SSDT BrtRef DD01BRT

    Please someone help? I'm not a techno person and I don't know how to solve this problem. Thanks and regards.

    > How can I get a copy?
    If your laptop was initially shipped with Win7 preinstalled and you want to now order original Toshiba Recovery disk for your laptop that you can do it on https://backupmedia.toshiba.eu/landing.aspx
    >... where I can find a product key that I use to activate windows?
    You can not find it. I put t understand your question. If you use OS Toshiba you n t need activation code, but if not you and if pre-installed OS is installed with the installation of Microsoft disk you need to pay for a valid license.

    All the time, you're in the magic circle. You always ask the same question, but somehow, you don t read what other people write here. Please read another thread - http://forums.computers.toshiba-europe.com/forums/message.jspa?messageID=262518

  • "Build 6002: this copy of Windows is not genuine".

    Hello world...

    I've had my TOSHIBA Satellite L40-139 for more than a year. She was purchased by PC World and came with a preinstalled version of Windows Vista Edition Home Premium. I don't have the disc that came with the laptop, but the Windows installed is genuine.

    I went to install Vista Service Pack 2 after you download. I restarted my laptop only to find my desktop wallpaper disappeared and was replaced with a black background and the following text in the lower right of the desktop:

    Windows Vista (TM)
    Build 6002
    This copy of Windows is not genuine

    She was followed by a pop-up with two options, 'Activate now' or 'Activate later', followed by a pop up an error that says Windows must be reinstalled as a "unauthorized modification were made...". Please insert the CD or DVD. If I press 'Activate now' he's just another pop up that says I can contact TOSHIBA. If I click on the link it will just a standard screen for "help!"

    I don't know what to do... I have the sticker intact COA product key and tried to enter, but she returned with various errors. It's like as soon as I installed service pack 2 I had problems. Yet once again, I don't have Vista or a toshiba recovery disk (I don't even know if it came with one). I tried to restore Windows, but it returns with the same screens!

    Help!

    PS. is the Toshiba support line a toll-free number? Does anyone know a number that is free to call mobile phones? (I don't have a landline).

    Your model of laptop is not delivered with the recovery disk, but with recovery image stored on the HARD drive. In s manuals document clearly describes that you must fund recovery DVD only tool preinstalled Toshiba recovery disc creator.

    Version of the OS pre-installed (Toshiba recovery image factory settings) is definitely authentic and I really don t understand how it can happen. I mean thousands of people do the same update, and there is no other claim on similar problems.

    Anyway, if you didn t create recovery disk you can try now is to reinstall the OS using the HDD recovery procedure. How to do this you can read in document http://aps2.toshiba-tro.de/kb0/HTD9102IR0000R01.htm Toshiba FAQ
    This will remove all HARD drive, extract second partition so if you have some important data backup.

    If it will not let me know.

  • Re: message "this copy of Windows is not genuine".

    Hello, this morning the following message appeared as my wallpaper:

    "Windows 7".
    Build 7600
    This copy of Windows is not genuine ".

    Windows was preinstalled on my laptop (i.e. is authentic).
    I searched Microsoft, their solution is to run RSoP.msc - when I try to do, I gives me the message "Windows cannot find ' RSoP.msc". "

    Can anyone help?

    Thanks in advance.

    Hey,.

    And what Toshiba laptop you have exactly?

    Windows 7 preinstalled or another OS?
    This product key, you can find on the lower side of your computer?

  • "This copy of Windows is not genuine".

    My family has owned this office for six years now. It runs Windows Vista Home Premium, Service Pack 2, and it was recorded and works fine until this morning.

    Today, I was invited with a dialog box to activate Windows, and my desktop background has been replaced by a black screen with "Windows Vista (TM) / Build 6002 / this copy of Windows is not genuine" in the lower right corner. All my system restore points are missing.

    The computer seems to work very well, but the warning indicates that the operating system should be registered 'today', so I don't know what will happen otherwise.

    When I clicked to activate my copy of Windows, a guest said that the activation key is not valid for registration and provides a link to 'contact the Hewlett-Packard Company to fix this', so here I am.

    There are many results of this online version, but they all seem to suggest reinstalling Windows from the drive and store all our data elsewhere (we do have one large enough to handle this drive), or using a system restore point (which, let us remember, disappeared).

    I would like to know what my options are. Thank you.

    JJokerDude, welcome to the forum.

    It is a problem best solved by Customer Service of Microsoft.  They have all the information they need to know that your copy of Vista is valid.  They helped me several times with similar situations.

    As an Overclocker, I installed and uninstalled Windows many times.  Microsoft will only allow us to activate our copies online a limited number of times.  It must be so, call them to get activated.

    Please, click on "Thumbs Up +" if I helped you and click "Accept as Solution" If your problem is resolved.

  • Message in the form: "copy of windows is not genuine" in Windows Vista

    Original title: Windows Vista

    After using my windows vista for 3 years, he now makes a message appear in the lower right of my screen and says: this copy of windows is not genuine. He does not ask for a product key. The program has been installed by the manufacturer and that it is authentic. Please is - can someone help me and explain whats going on. Thank you

    Hi Lisa,

    1. What is the number of brand and model of your computer?

    2 have you made any changes to the computer before the show?

    If that solves the problem, try the steps and see them below.

    (1) open an Internet browser window.
    (2) type: %windir%\system32 in the browser's address bar.
    (3) find the CMD.exe file
    (4) make a right click on CMD.exe and select "Run as Administrator"
    (5) type: net stop slsvc (it may ask you if you're sure, select Yes)
    (6) type: cd %windir%\ServiceProfiles\NetworkService\AppData\Roaming\Microsoft\SoftwareLicensing
    (7) type: Rename tokens.bar tokens.dat
    (8) type: cd %windir%\system32
    (9) type: net start slsvc
    (10) type: cscript slmgr.vbs - FLIR (it may take time for this will be complete, please be patient)
    (11) restart your computer twice.
    (12) you may need to enter you product key and activate it. (remember to use the key listed on the sticker on the computer and use the activation by phone method)

    I hope that the above information is useful!

    Thank you for your answer, I found the Sticker with the key to re - activate my windows and where so good. But what intrigues me is, that? I did not any changes to my computer either, if what's causing this error message? Thanks a lot for your answer. Lisa

  • Vista asks to activate and insert the restore disc. SE message at the bottom of the screen: "this copy of Windows is not genuine".

    Original title: corrupt Windows Vista

    I have vista business and I think he got corrupted when I went overseas. Now it asks me always to activate and insert the restore disc but I've mislaid and cannot locate my restore disk. Also on the bottom, it indicates that this copy of windows is not genuine? Please help anyone on how I can restore this back to the original.

    Thanks in advance for any help.

    Hello

    There are several methods to reinstall Vista.

    See which way suits you.

    There is no Windows Vista downloads available from Microsoft.

    You can contact your computer manufacturer and ask them to send you a set of recovery disks.

    They should do this for a small fee.

    To reinstall Vista using their recovery disk/s, you start from the 1st recovery disk they provide and follow the manufacturer's instructions to reinstall:

    You need to change the Boot order to make the DVD/CD drive 1st in the boot order:

    How to change the Boot order in BIOS:

    http://pcsupport.about.com/od/fixtheproblem/SS/bootorderchange.htm

    "How to replace Microsoft software or hardware, order service packs and replace product manuals.

    http://support.Microsoft.com/kb/326246

    And if you have never received a recovery disk when you bought your computer, there should be a recovery Partition on the hard drive to reinstall Vista on how you purchased your computer.

    The recovery process can be started by pressing a particular combination of the key or keys at startup. (Power on / start)

    Maybe it's F10, F11, Alt + F10, etc., depending on the manufacturer.

    Ask them to the proper key sequence.

    And if you do not score a manufacturer of recovery on your hard drive, you should be able to make your own recovery from her disks to reinstall the operating system.

    Go to programs > name of the manufacturer of your computer > then their system or recovery tools software topics for them, depending on how it is formulated.

    If you can't find any reference to it, contact the manufacturer for advice on how to make these recovery disks.

    Some manufacturers have more available Vista recovery disks.

    If this happens, you may need to try this instead:

    You can also borrow and use a Microsoft Vista DVD, which contains the files for the different editions of Vista (Home Basic, Home Premium, Business and Ultimate) must be installed. The product key on your computer / Laptop box determines what Edition is installed.

    Other manufacturers recovery DVDs are should not be used for this purpose.

    And you need to know the version of 'bit' for Vista, as 32-bit and 64-bit editions come on different DVDs

    Here's how to do a clean install of Vista using a DVD of Vista from Microsoft:

    "How to do a clean install and configure with a full Version of Vista '

    http://www.Vistax64.com/tutorials/117366-clean-install-full-version-Vista.html

    And once the operating system is installed, go to your computer manufacturer's website and get the latest drivers for your particular model or laptop computer.

    And phone Activation may be necessary when you use the above installation method.

    "How to activate Vista normally and by Activation of the phone '

    http://www.Vistax64.com/tutorials/84488-activate-Vista-phone.html

    See you soon.

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