Z10 blackBerry I have a problem my z10 blackberry after os version 10.3.1.1779 update

I have a problem after updating os version 10.2 to 10.3.1.1779 in my BlackBerry z10. I lost my entire data after the phone turns off and all settings are reset.

Please someone help me solve this problem.

Hello and welcome to the community!

Here's a knockout who deals with this error:

  • Article ID: KB36747 All data are deleted after a manual restart of smartphone BlackBerry 10 and a blue LED is displayed when starting the

I hope that it contains something useful! There are also several existing threads on this site, which discuss exact error... your opinion of those who may prove useful, and a search of this website, by using the error message, error code or symptom, should reveal all the existing threads that are applicable to you.

If it does not, then the next recommended action is to make you a refill of BONE via LINK.

Good luck and let us know!

Tags: BlackBerry Smartphones

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