0xC800247 error message says that I am not genuine Windows

Below the full report is produced by the MGADiag tool. I am running Windows 7 Home Premium [Version 6.1.7601]

Diagnostic report (1.9.0027.0):

-----------------------------------------

Validation of Windows data-->

Validation code: 0x8004FE21

Code of Validation caching online: 0x0

Windows product key: *-* - 73CQT - WMF7J-3Q6C9

Windows product key hash: RmurcM3ZxzWyfEP9WtPUJw = + KaFG

Windows product ID: 00359-OEM-8992687-00010

Windows product ID type: 2

Windows license Type: OEM SLP

The Windows OS version: 6.1.7601.2.00010300.1.0.003

ID: {ABCB539A-EA2A-45CF-A770-B953F4EA7EEB} (1)

Admin: Yes

TestCab: 0x0

LegitcheckControl ActiveX: N/a, hr = 0 x 80070002

Signed by: n/a, hr = 0 x 80070002

Product name: Windows 7 Home Premium

Architecture: 0 x 00000009

Build lab: 7601.win7sp1_gdr.120503 - 2030

TTS error:

Validation of diagnosis:

Resolution state: n/a

Given Vista WgaER-->

ThreatID (s): n/a, hr = 0 x 80070002

Version: N/a, hr = 0 x 80070002

Windows XP Notifications data-->

Cached result: n/a, hr = 0 x 80070002

File: No.

Version: N/a, hr = 0 x 80070002

WgaTray.exe signed by: n/a, hr = 0 x 80070002

WgaLogon.dll signed by: n/a, hr = 0 x 80070002

OGA Notifications data-->

Cached result: n/a, hr = 0 x 80070002

Version: N/a, hr = 0 x 80070002

OGAExec.exe signed by: n/a, hr = 0 x 80070002

OGAAddin.dll signed by: n/a, hr = 0 x 80070002

OGA data-->

Office status: 100 authentic

Microsoft Expression Web 2-121

Microsoft Office Professional 2007-100 authentic

OGA Version: N/a, 0 x 80070002

Signed by: n/a, hr = 0 x 80070002

Office Diagnostics: 7E90FEE8-198-80004005_025D1FF3-364-80041010_025D1FF3-229-80041010_025D1FF3-230-1_025D1FF3-517-80040154_025D1FF3-237-80040154_025D1FF3-238-2_025D1FF3-244-80070002_025D1FF3-258-3_E2AD56EA-765-d003_E2AD56EA-766-0_E2AD56EA-134-80004005

Data browser-->

Proxy settings: N/A

User Agent: Mozilla/4.0 (compatible; MSIE 8.0; Win32)

Default browser: C:\Program Files (x86)\Google\Chrome\Application\chrome.exe

Download signed ActiveX controls: fast

Download unsigned ActiveX controls: disabled

Run ActiveX controls and plug-ins: allowed

Initialize and script ActiveX controls not marked as safe: disabled

Allow the Internet Explorer Webbrowser control scripts: disabled

Active scripting: allowed

Recognized ActiveX controls safe for scripting: allowed

Analysis of file data-->

[File mismatch: C:\Windows\system32\wat\watadminsvc.exe[7.1.7600.16395], Hr = 0 x 80092003

[File mismatch: C:\Windows\system32\wat\watux.exe[7.1.7600.16395], Hr = 0 x 80092003

[File mismatch: C:\Windows\system32\sppobjs.dll[6.1.7601.17514], Hr = 0 x 80092003

[File mismatch: C:\Windows\system32\sppc.dll[6.1.7601.17514], Hr = 0x800b0100

[File mismatch: C:\Windows\system32\sppcext.dll[6.1.7600.16385], Hr = 0x800b0100

[File mismatch: C:\Windows\system32\sppwinob.dll[6.1.7601.17514], Hr = 0 x 80092003

[File mismatch: C:\Windows\system32\slc.dll[6.1.7600.16385], Hr = 0x800b0100

[File mismatch: C:\Windows\system32\slcext.dll[6.1.7600.16385], Hr = 0x800b0100

[File mismatch: C:\Windows\system32\sppuinotify.dll[6.1.7600.16385], Hr = 0 x 80092003

[File mismatch: C:\Windows\system32\slui.exe[6.1.7601.17514], Hr = 0 x 80092003

[File mismatch: C:\Windows\system32\sppcomapi.dll[6.1.7601.17514], Hr = 0x800b0100

[File mismatch: C:\Windows\system32\sppcommdlg.dll[6.1.7600.16385], Hr = 0x800b0100

[File mismatch: C:\Windows\system32\sppsvc.exe[6.1.7601.17514], Hr = 0 x 80092003

[File mismatch: C:\Windows\system32\drivers\spsys.sys[6.1.7127.0], Hr = 0 x 80092003

[File mismatch: C:\Windows\system32\drivers\spldr.sys[6.1.7127.0], Hr = 0 x 80092003

[File mismatch: C:\Windows\system32\systemcpl.dll[6.1.7601.17514], Hr = 0x800b0100

[File mismatch: C:\Windows\system32\user32.dll[6.1.7601.17514], Hr = 0x800b0100

Other data-->

Office details: {ABCB539A-EA2A-45CF-A770-B953F4EA7EEB}1.9.0027.06.1.7601.2.00010300.1.0.003x 64*-*-*-*-3Q6C900359-OEM-8992687-000102S-1-5-21-2936973993-4269485491-3530644344Hewlett-PackardHP Pavilion dv7 Notebook PCHewlett-PackardF.3620091009000000.000000 + 000B8863107018400F804090409Central Standard Time(GMT-06:00)03HPQOEMSLIC-MPC100121Microsoft Expression Web 2122F75B12BFA8B576oHn49xG8pUo6JJfCRwz52x1hlIs = 78727-699-0894115-59287 0 100Microsoft Office Professional 200712/um8TgRfmJG09lCdX2NdhD6gSDw =81605-958-5125663-655171 83C8370D69BCF7C

Content Spsys.log: 0 x 80070002

License data-->

The software licensing service version: 6.1.7601.17514

Name: Windows 7 HomePremium edition

Description: operating system Windows - Windows (r) 7, channel OEM_SLP

Activation ID: d2c04e90-c3dd-4260-b0f3-f845f5d27d64

ID of the application: 55c92734-d682-4d71-983e-d6ec3f16059f

Extended PID: 00359-00178-926-800010-02-1033-7600.0000-2372009

Installation ID: 009050044272158684655343018142579033865500200896372465

Processor certificate URL: http://go.microsoft.com/fwlink/?LinkID=88338

The machine certificate URL: http://go.microsoft.com/fwlink/?LinkID=88339

Use license URL: http://go.microsoft.com/fwlink/?LinkID=88341

Product key certificate URL: http://go.microsoft.com/fwlink/?LinkID=88340

Partial product key: 3Q6C9

License status: licensed

Remaining Windows rearm count: 2

Time to trust: 23/11/2012-12:13:21

Windows Activation Technologies-->

HrOffline: 0x8004FE21

HrOnline: n/a

Beyond: 0x000000000001EFF0

Event timestamp: 11:20:2012 21:02

ActiveX: Registered, Version: 7.1.7600.16395

The admin service: recorded, Version: 7.1.7600.16395

Output beyond bitmask:

Altered the file: %systemroot%\system32\sppobjs.dll

Altered the file: %systemroot%\system32\sppc.dll|sppc.dll.mui

Altered the file: %systemroot%\system32\sppcext.dll|sppcext.dll.mui

Altered the file: %systemroot%\system32\sppwinob.dll

Altered the file: %systemroot%\system32\slc.dll|slc.dll.mui

Altered the file: %systemroot%\system32\slcext.dll|slcext.dll.mui

Altered the file: %systemroot%\system32\sppuinotify.dll|sppuinotify.dll.mui

Tampered files: Check %systemroot%\system32\slui.exe|slui.exe.mui|COM

Altered the file: %systemroot%\system32\sppcomapi.dll|sppcomapi.dll.mui

Altered the file: %systemroot%\system32\sppcommdlg.dll|sppcommdlg.dll.mui

Altered the file: %systemroot%\system32\sppsvc.exe|sppsvc.exe.mui

Altered the file: %systemroot%\system32\drivers\spsys.sys

--> HWID data

Current HWID of Hash: MgAAAAEAAQABAAEAAAACAAAABAABAAEA6GFGZFwWJBwkshIQmohiXqhgOvVYwsR8Rso =

Activation 1.0 data OEM-->

N/A

Activation 2.0 data OEM-->

BIOS valid for OA 2.0: Yes

Windows marker version: 0 x 20001

OEMID and OEMTableID consistent: Yes

BIOS information:

ACPI Table name OEMID value OEMTableID value

HPQOEM APIC-SLIC-MPC

HPQOEM FACP SLIC-MPC

HPQOEM HPET SLIC-MPC

START HPQOEM SLIC-MPC

MCFG HPQOEM SLIC-MPC

LAURENCE

ASF!                                     HPQOEM SLIC-MPC

SLIC                                      HPQOEM                             SLIC-MPC

SSDT PmRef CpuPm

The common cause for these mismatches is a defective Intel Rapid Storage Tech driver

Download and install the latest version of...

http://Downloadcenter.Intel.com/Detail_Desc.aspx?AGR=Y&ProdId=2101&DwnldID=21730

Then run another MGADiag report and view the results.

Tags: Windows

Similar Questions

  • message says that I am not genuine Windows

    Separated from this thread.

    Diagnostic report (1.9.0027.0):
    -----------------------------------------
    Validation of Windows data-->

    Validation code: 0
    Validation caching Code online: n/a, hr = 0xc004f012
    Windows product key: *-* - 4THM3 - 74PDB-4P2KH
    The Windows Product Key hash: 88kCx56CIRkBJG3 + gKpBHkCTqAA =
    Windows product ID: 00371-OEM-8992671-00137
    Windows product ID type: 2
    Windows license Type: OEM SLP
    The Windows OS version: 6.1.7600.2.00010100.0.0.048
    ID: {8F973713-4555-42AC-8EF9-B11B838BAEA6} (1)
    Admin: Yes
    TestCab: 0x0
    LegitcheckControl ActiveX: N/a, hr = 0 x 80070002
    Signed by: n/a, hr = 0 x 80070002
    Product name: Windows 7 Professional
    Architecture: 0 x 00000009
    Build lab: 7600.win7_rtm. 090713 1255
    TTS error:
    Validation of diagnosis:
    Resolution state: n/a

    Given Vista WgaER-->
    ThreatID (s): n/a, hr = 0 x 80070002
    Version: N/a, hr = 0 x 80070002

    Windows XP Notifications data-->
    Cached result: n/a, hr = 0 x 80070002
    File: No.
    Version: N/a, hr = 0 x 80070002
    WgaTray.exe signed by: n/a, hr = 0 x 80070002
    WgaLogon.dll signed by: n/a, hr = 0 x 80070002

    OGA Notifications data-->
    Cached result: n/a, hr = 0 x 80070002
    Version: N/a, hr = 0 x 80070002
    OGAExec.exe signed by: n/a, hr = 0 x 80070002
    OGAAddin.dll signed by: n/a, hr = 0 x 80070002

    OGA data-->
    Office status: 102
    Microsoft Office Home and Student 2007-100 authentic
    OGA Version: N/a, 0 x 80070002
    Signed by: n/a, hr = 0 x 80070002
    Office Diagnostics: 77F760FE-153-80070002_7E90FEE8-175-80070002_025D1FF3-364-80041010_025D1FF3-229-80041010_025D1FF3-230-1_025D1FF3-517-80040154_025D1FF3-237-80040154_025D1FF3-238-2_025D1FF3-244-80070002_025D1FF3-258-3_B4D0AA8B-920-80070057

    Data browser-->
    Proxy settings: N/A
    User Agent: Mozilla/4.0 (compatible; MSIE 8.0; Win32)
    Default browser: C:\Program Files (x86)\Google\Chrome\Application\chrome.exe
    Download signed ActiveX controls: fast
    Download unsigned ActiveX controls: disabled
    Run ActiveX controls and plug-ins: allowed
    Initialize and script ActiveX controls not marked as safe: disabled
    Allow the Internet Explorer Webbrowser control scripts: disabled
    Active scripting: allowed
    Recognized ActiveX controls safe for scripting: allowed

    Analysis of file data-->
    [File mismatch: C:\windows\system32\wat\watadminsvc.exe[Hr = 0 x 80070003]
    [File mismatch: C:\windows\system32\wat\npwatweb.dll[Hr = 0 x 80070003]
    [File mismatch: C:\windows\system32\wat\watux.exe[Hr = 0 x 80070003]
    [File mismatch: C:\windows\system32\wat\watweb.dll[Hr = 0 x 80070003]
    [File mismatch: C:\windows\system32\sppobjs.dll[6.1.7600.16385], Hr = 0 x 80092003
    [File mismatch: C:\windows\system32\sppc.dll[6.1.7600.16385], Hr = 0x800b0100
    [File mismatch: C:\windows\system32\sppcext.dll[6.1.7600.16385], Hr = 0x800b0100
    [File mismatch: C:\windows\system32\sppwinob.dll[6.1.7600.16385], Hr = 0 x 80092003
    [File mismatch: C:\windows\system32\slc.dll[6.1.7600.16385], Hr = 0x800b0100
    [File mismatch: C:\windows\system32\slcext.dll[6.1.7600.16385], Hr = 0x800b0100
    [File mismatch: C:\windows\system32\sppuinotify.dll[6.1.7600.16385], Hr = 0 x 80092003
    [File mismatch: C:\windows\system32\slui.exe[6.1.7600.16385], Hr = 0 x 80092003
    [File mismatch: C:\windows\system32\sppcomapi.dll[6.1.7600.16385], Hr = 0x800b0100
    [File mismatch: C:\windows\system32\sppcommdlg.dll[6.1.7600.16385], Hr = 0x800b0100
    [File mismatch: C:\windows\system32\sppsvc.exe[6.1.7600.16385], Hr = 0 x 80092003
    [File mismatch: C:\windows\system32\drivers\spsys.sys[6.1.7127.0], Hr = 0 x 80092003
    [File mismatch: C:\windows\system32\drivers\spldr.sys[6.1.7127.0], Hr = 0 x 80092003
    [File mismatch: C:\windows\system32\systemcpl.dll[6.1.7600.16385], Hr = 0x800b0100
    [File mismatch: C:\windows\system32\user32.dll[6.1.7600.16385], Hr = 0x800b0100

    Other data-->
    Office details: {8F973713-4555-42AC-8EF9-B11B838BAEA6}1.9.0027.06.1.7600.2.00010100.0.0.048x 64*-*-*-*-4P2KH00371-OEM-8992671-001372S-1-5-21-1632957827-4231111362-2345578267TOSHIBASatellite A505INSYDE1.4020100831000000.000000 + 0004DB83607018400FC04090409Time(GMT-05:00) Standard is03TOSINVTOSINV00102100Microsoft Office home and Student 20071219

    Content Spsys.log: 0 x 80070002

    License data-->
    The software licensing service version: 6.1.7600.16385

    Name: Windows 7 Professional edition
    Description: operating system Windows - Windows (r) 7, channel OEM_SLP
    Activation ID: 50e329f7-a5fa-46b2-85fd-f224e5da7764
    ID of the application: 55c92734-d682-4d71-983e-d6ec3f16059f
    Extended PID: 00371-00178-926-700137-02-1033-7600.0000-1182015
    Installation ID: 003281953205524940334583108061630155101334152353355015
    Processor certificate URL: http://go.microsoft.com/fwlink/?LinkID=88338
    The machine certificate URL: http://go.microsoft.com/fwlink/?LinkID=88339
    Use license URL: http://go.microsoft.com/fwlink/?LinkID=88341
    Product key certificate URL: http://go.microsoft.com/fwlink/?LinkID=88340
    Partial product key: 4P2KH
    License status: licensed
    Remaining Windows rearm count: 2
    Time to trust: 13/05/2015 01:50:31

    Windows Activation Technologies-->
    HrOffline: 0x00000000
    HrOnline: n/a
    Beyond: 0 x 0000000000000000
    Event time stamp: n/a
    ActiveX: Not registered - 0 x 80040154
    The admin service: not registered - 0 x 80040154
    Output beyond bitmask:

    --> HWID data
    Current HWID of Hash: MgAAAAEABAABAAEAAAABAAAAAgABAAEA6GEYfQLfCJ8EM55ijmjSWlonPFSAJNiVXF0 =

    Activation 1.0 data OEM-->
    N/A

    Activation 2.0 data OEM-->
    BIOS valid for OA 2.0: Yes
    Windows marker version: 0 x 20001
    OEMID and OEMTableID consistent: Yes
    BIOS information:
    ACPI Table name OEMID value OEMTableID value
    APIC TOSINV TOSINV00
    FACP TOSINV TOSINV00
    HPET TOSINV TOSINV00
    START TOSINV TOSINV00
    MCFG TOSINV TOSINV00
    WDAT INTEL Calpella
    ASF! TOSINV TOSINV00
    SLIC TOSINV TOSINV00
    SSDT INTEL SataAhci
    ASPT INTEL Calpella
    SSDT INTEL SataAhci

    If the problem started in December...

    If KB3004394 is installed, uninstall it and reboot twice.

    Do a check of updates and install the new version of KB3004394 and other updates.

    restart again, run a new report MGADiag and post it.

    If the problem started recently...

    This may simply be caused by a bad set of drivers of technology Intel Rapid Storage Technology-

    Intel rapid storage driver installation

    try to download and install them from here - https://downloadcenter.intel.com/Detail_Desc.aspx?agr=Y&ProdId=2101&DwnldID=22194

    (you want the download of iata_enu.exe)

    Once complete, please restart twice, then after another MGADiag report.

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    Hello

    1 have had any changes made on the computer before the show?

    2. what operating system is installed on the computer?

    Method 1:

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    http://Windows.Microsoft.com/en-us/Windows/help/wired-and-wireless-network-connection-problems-in-Windows

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    http://www.Microsoft.com/security/scanner/en-us/default.aspx

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    Hello

    Its a SCAM!

    Avoid scams to phone for tech support
    http://www.Microsoft.com/security/online-privacy/avoid-phone-scams.aspx

    In the United States, you can contact the FBI, Attorney general, the police authorities and consumer
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    Microsoft technical support
    http://support.Microsoft.com/contactus/?ws=support#TAB0

    Microsoft - contact technical support
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    Rob Brown - Microsoft MVP<- profile="" -="" windows="" expert="" -="" consumer="" :="" bicycle="" -="" mark="" twain="" said="" it="">

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    Original title: Windows Media Player

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    Hello

    Thanks for posting your query in Microsoft Community and we give the opportunity to help you.

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