11.4 iTunes on Mac not recognizing iPhone 4S more

Hello. It's my first post here, so really, really hoping that someone can help me!

My 2 year old somehow managed to make a hard reset of my iPhone and all that he deleted accordingly. Went to do a backup on my Mac iTunes restore as I always do, however, since upgrading my iPhone software, it is no longer compatible with my version of iTunes, and it will not recognize it. Tried to upgrade my iTunes to the latest version, but the Mac is too old to use the new iTunes software. Which leaves me with a completely wiped iPhone can't restore!

The details are:

iPhone is a 4s, using version 9.1

Computer laptop Mac uses the Mac OS X 10.6.8 version

iTunes on Mac is the version 11.4

Can anyone help?

Thanks in advance

Mel

Hello

First of all, congratulations for having such an early child.

Check out this thread, especially the message by Felipe V, indicating that you need to update your operating system on the Macbook.

iPhone with incompatible IoS9 with Snow Leopard

the Mac is too old for the new iTunes software

Not necessarily the case. You may be able to update to Lion, Lion of the mountains or Yosemite and El Capitan, depending on the model of Mac.

Tags: iTunes

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