13 d-0016nl envy: problems with the HDMI audio

Dear Sirs,

Due to some problems with an engineering program I had to reinstall Windows 10 on my laptop. The version of Windows is the same of the one installed on the laptop when I bought it. Before the laptop with HDMI audio installation worked fine, but then, while the HDMI video continues to work well, the audio turns off directly from the laptop, such that the cable was not connected.

I tried to activate the 'reproduction devices' HDMI connection, but I'm not able to do this because it's as if the cable is not connected, and the HDMI connection icon appears as gray.

I tried to update the audio driver, but it didn't work, so I tried to download and install the latest version of these drivers from the hp site but neither this worked.

Can you help me? The laptop is quite new and I would like to solve this problem without using 2 different cables to connect also a speaker with a cable to the because the HDMI does not work as it should.

Thanks in advance,

Martina.

You are the very welcome, Martina.

It would be the graphics driver you need install the HDMI audio driver...

This package provides the driver that allows graphics Intel high definition (HD) in the notebook models that are running an operating system supported. If the video output high-definition multimedia interface (HDMI) is supported, this package also installs the HDMI Audio Driver.

http://ftp.HP.com/pub/SoftPaq/sp74501-75000/sp74569.exe

Tags: Notebooks

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  • 13 d-0016nl envy: Problemi con audio HDMI

    Buonasera,

    By some problemi ad one Migliore programma sono stata 'costretta' a reinstallare windows 10. It computer e stato con well stessa versione di windows che ho later reinstallato sopra. Prima della non aveva nessun problema mentre ora HDMI audio reinstallazione, al contrario del video che funziona correctly, the audio if feel directly dal portable Reed is is con cavo HDMI al television set.

    Ho tried ad abilitare uscita HDMI da 'dispositivi di riproduzione' my device come to it cavo ditch no attaccato.

    Ho anche a tried ripristinare I driver audio e later a dal sito HP gli News download my non cambia absolutely nulla.

    You can help? It computer virtually nuovo e e wants to succeed a risolvere questo problema senza dover resorting a thousand by anche una collegare cavi cassa con portable the solo pole HDMI no basta.

    Grazie in pre-empted.

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    @Martina31

    Thank you for visiting our English HP Support Forum. We are only able to respond to messages written in English. To ensure a fast response, it would be desirable to ask your question in English. The following links are here to help you if you want to post the following language Forum.

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